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Sealskinz Ltd Reviews

4.5 Rating 3,663 Reviews

86 %

of reviewers recommend Sealskinz Ltd

Company Reviews

Product Reviews

4.5

Based on 3,663 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Sealskinz Ltd:

Welcome to Sealskinz. Our passion (some might say obsession actually) is to craft the finest waterproof accessories in the world. And while waterproof will always be our #1, we also want to keep you protected from snow, sand, mud, dirt and anything else that can get in the way of doing your thing in the outdoors.

Because to so many, accessories are an afterthought. But to us at Sealskinz, they’re everything.

Sealskinz Ltd 5 star review on 10th April 2024

Sealskinz Ltd 5 star review on 9th April 2024

Sealskinz Ltd 5 star review on 2nd April 2024

Sealskinz Ltd 5 star review on 2nd April 2024

Sealskinz Ltd 5 star review on 2nd April 2024

Sealskinz Ltd 5 star review on 20th March 2024

Sealskinz Ltd 5 star review on 15th March 2024

46

Anonymous

Anonymous // 01/01/2019

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“Customer service ignored my email.”

Posted 3 months ago

“I recently purchased a pair of SealSkinz Waterproof Socks and I have mixed option on this they good but feel damp and wet but the feet are dry have other socks that you dont feel this at all. For the sale price its ok but could be better and the socks on your leGS FEELS VERY TIGHT and somtmies leave marks. Maybe a bad batch but uslaly good so a middle type review.”

Posted 3 months ago

“The product we purchased is terrific. Unfortunately we picked the wrong size. We are trying to return/exchange and the process seems very very clunky…not sure how to proceed…but apparently we only have until 1/31 to resolve. Help please!! jmcbyrne@comcast.net”

Posted 3 months ago

Hi Ciaran, Thank you for bringing this to our attention. We are sorry that you have had difficulty getting in touch with us for your return. Our team will reach out to you directly with instructions and a prepaid return label. Please be advised that this may end up in your junk/spam folder. Kind regards, Sealskinz Team

Posted 3 months ago

“From the time order was placed until I recieved the order was much longer than quoted. I do like the socks and have recommended to others.”

Posted 3 months ago

“I purchased several items, 1 I returned . I have not had any notification that the item has been recieved or refunded”

Posted 3 months ago

“I haven’t tested their waterproof ability as yet. The fit is large - too large imo. They will sit loose on your foot and leg. Maybe they’re supposed to fit that way, but I doubt it, as they have thermal qualities and should fit loser to the skin.”

Posted 3 months ago

“Great quality but as unisex the gloves are too long would be better if there was a smaller ladies size.”

Posted 3 months ago

“Not sure what to say since I haven’t received my order yet. Item was lost in shipping. Sent again on 01.02 Still have not received. Karina O’Brien has been very helpful. Maybe review should be sent out after everything has been resolved.”

Posted 3 months ago

“Took 3 weeks for delivery to Canada. Far too long. Now need to exchange for size smaller and have to rebuy. Not convenient. Would only buy on Amazon going forward.”

Posted 3 months ago

“Sizing of headwear great. Found glove sizing out for me. Thought I had longer than average fingers but glove fingers seem to be huge or if right finger length too tight on hand.”

Posted 3 months ago

“Couldn't provide 2x out of 3 products after accepting order”

Posted 3 months ago

“OK slow delivery but it was just before Xmas. Socks not so good let water in and stay cold 😞”

Posted 3 months ago

Hi Jonathan, Thank you for taking the time to leave a review. We are sorry to hear that the socks let water in. It looks like we reached out to you on Thursday regarding these already. If you have not received this, please check your spam or junk folders for an email from help@sealskinz.com. We hope to hear from you soon to assist with our 100% waterproof guarantee. Kind regards, Sealskinz Team

Posted 3 months ago

“Product is very good as usual, ordering and delivery was a farce.”

Posted 4 months ago

“Socks are good….i ordered the wrong size from Canada and seems like i can’t return cause I removed the plastic to try them on🥹”

Posted 4 months ago

“Only one problem. The lining in one finger of the glove has crumpled up and needs pushing back with a pencil or similar after each wear. Only worn twice since Christmas Day. 🙁”

Posted 4 months ago

Thank you for your review. We are so sorry to hear that this happened. There shouldn't be any liner movement; this sounds like a manufacturing fault. We would highly recommend filling out a Claim Form so that we can assist you under our guarantees: https://www.sealskinz.com/pages/faulty-goods We hope to receive your Claim Form soon. Kind regards, Sealskinz Team

Posted 4 months ago

“I understood that Black Friday caused problems due to the high volume of orders, however it was frustrating as no updates regarding delivery were received. Other online shops managed to provide updates that items may be delayed but were in process.”

Posted 4 months ago

“Both products I bought are great. Always like sealskinz gloves and socks. Only thing that let this order down was the length of time it took to get to me. Very disappointing.”

Posted 4 months ago

“The quality of the glove is very good, but the sizing is incorrect. I ordered a medium based on the recommended sizing but holding handlebars makes it clear the glove is too small.”

Posted 4 months ago

“Delivery times are too long. Significantly below market standards.”

Posted 4 months ago

“Lobster mitts are too tight at the wrist and along the fingers.”

Posted 4 months ago

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Sealskinz Ltd is rated 4.5 based on 3,663 reviews