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Sealskinz Ltd Reviews

4.5 Rating 3,663 Reviews
86 %
of reviewers recommend Sealskinz Ltd
Company Reviews Product Reviews
9,943
 Metrics Info
4.5
Based on 3,663 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read Sealskinz Ltd Reviews

About Sealskinz Ltd:

Welcome to Sealskinz. Our passion (some might say obsession actually) is to craft the finest waterproof accessories in the world. And while waterproof will always be our #1, we also want to keep you protected from snow, sand, mud, dirt and anything else that can get in the way of doing your thing in the outdoors.

Because to so many, accessories are an afterthought. But to us at Sealskinz, they’re everything.

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Anonymous
Verified Buyer
“Product broke the first time i used it. Customer service was excellent and they responded right away and we resolved the issue.”
Helpful Report
Posted 4 months ago
Wilfried S
Verified Buyer
“Fallen ein bisserl eng aus(M). Sonst bin ich zufrieden. Auch bei Regen gut.”
Helpful Report
Posted 4 months ago
Anonym
Verified Buyer
“We are still awaiting our invoice for the goods we ordered from you”
Helpful Report
Posted 4 months ago
Anonym
Verified Buyer
“Kleine Verarbeitungsmängel am Handschuh. Die Innenhand aus Leder führt zum schnellen auskühlen, wenn sie von aussen nass ist. Meine Fahrradhandschuhe von sealskinz sind da doch besser durchdacht.”
Helpful Report
Posted 4 months ago
Anonym
Verified Buyer
“good products”
Helpful Report
Posted 4 months ago
Martin S
Verified Buyer
“Too large on the head in that it stuck up too high.I wanted a snug fit overall”
Helpful Report
Posted 4 months ago
Anonyme
Verified Buyer
“I have already a product of Sealskinz, is good, Size: very tight (actually a bit too tight...). So, bought an other one, 1 size bigger......way too big now. And, the size table does not really help. For waterproof handkerchiefs. The product is great, the size still something to improve. So, yes, really good, for fingers always cold, because size sucks.”
Helpful Report
Posted 5 months ago
Tarsem S
Verified Buyer
“Products are OK but not great”
Helpful Report
Posted 5 months ago
Jennifer G
Verified Buyer
“I had hoped the gloves were exactly the right size, having viewed the size chart on website and measured my hand. The label on gloves said Women's Medium but other paperwork said Unisex size. A woman with medium hand size is not the same a man's medium hand size.”
Helpful Report
Posted 5 months ago
Hi Jennifer, Thank you for your review. We are sorry to hear of any confusion or disappointment. We will reach out directly to assist you with this matter. If you do not receive our email within the next hour from help@sealskinz.com, please check your spam or junk folders. Kind regards, Sealskinz Team
Posted 5 months ago
Craig L
Verified Buyer
“This is a replacement set of gloves. Sealskinz have been excellent in getting these to me. They even enclosed a couple of extra bonus items.....very impressed. Unfortunately, the gloves fit extremely tight. Which is odd, as the gloves they replaced were extremely large. These latest gloves cramp my hand, so are likely to be useless to me. However, I will just grin and bare it, as Sealskinz have been extremely fair with me this far, and I feel too guilty asking them to send a larger size. It is odd that their sizing varies so much between gloves though (and their size chart is extremely inaccurate relative to their gloves).”
Helpful Report
Posted 5 months ago
Kevin G
Verified Buyer
“Great but found a bit tight for a medium”
Helpful Report
Posted 5 months ago
Jo A
Verified Buyer
“I’ve had a pair of these before but sizing seems to have changed and they are too big. Unfortunately removed the tags before I realised. Put up against my previous pair they are bigger.”
Helpful Report
Posted 5 months ago
Gloria L
Verified Buyer
“Not only we have to pay the shipping cost, we had to pay extra when I picked up the parcel in canada, an extra $24.31 . The price of the socks is equivalent to the shipping cost so in the end its not worth it”
Helpful Report
Posted 5 months ago
Hi Gloria, Thank you for your review. We are sorry to hear you had to pay any additional charges. We will be in touch directly about reimbursement as this should not have occurred. Please keep an eye on your junk or spam folders as our email may land in there by mistake. Kind regards, Sealskinz Team
Posted 5 months ago
Lars G
Verified Buyer
“Size was too small while measurements cleary stated i should go with an L. Delivery was excellent”
Helpful Report
Posted 5 months ago
Stephen D
Verified Buyer
“Honestly I like the product very my much. But for 2 pair of socks and a hat, I had to pay $70 over retail in duties to get it in Canada. So the cost vs value just isn't there.”
Helpful Report
Posted 5 months ago
Hi Stephen, We are very sorry to hear this has happened. We had an error in our transition to a partner fulfilment centre and several orders were impacted with additional charges that should not have been passed on to you. We will be in touch directly regarding your reimbursement. Kind regards, Sealskinz Team
Posted 5 months ago
Barbara H
Verified Buyer
“You have said you will reimburse me for customs charges. How will I get this money refunded. It amounts to $86.36. Perhaps I should just send it back.”
Helpful Report
Posted 5 months ago
Hi Barbara Thank you for your review. We are very sorry to hear that you have been presented with charges. We ship all International Orders with the instruction to ship DDP (delivered duty paid) . We have recently moved to a new fulfilment centre and there has been a system error at their end which has caused this issue for orders placed late October to early November. The matter has since been resolved by Nov 10th but could not be corrected for orders that had already been shipped prior to this date. Please accept our apologies again for this inconvenience. We will reach out directly to offer reimbursement options for any additional duties paid. Please check your junk and spam folders as our email may fall there. Kind regards, Sealskinz Team
Posted 5 months ago
Uschi P
Verified Buyer
“Größen passten nicht. Rücksendung kompliziert und teuer. Nein, das war nicht gut.😌”
Helpful Report
Posted 5 months ago
Peter R
Verified Buyer
“Everything excellent as previous purchases until I found the same waterproof socks considerably reduced a week later. Felt a little cheated”
Helpful Report
Posted 5 months ago
Richard A
Verified Buyer
“cap is ok, but doesn't look like the picture.Was expecting a normal cool looking cap but its a bit bland haven't worn it yet but after several chasers for a review thought i'd write this so i don't get another one”
Helpful Report
Posted 5 months ago
Wiaam H
Verified Buyer
“I love sealskinz products but I recently got a faulty product and the customer support is not responding.”
Helpful Report
Posted 5 months ago
Dear Wiaam, Thank you for taking the time to leave your honest review. I am very sorry to see this, I can see my colleague has responded to your email dated 12/11 this possibly may have landed in your spam/junk box. Kindest regards Sealskinz Team Member
Posted 5 months ago
Sealskinz Ltd is rated 4.5 based on 3,663 reviews
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