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Sealskinz Ltd Reviews

4.5 Rating 3,704 Reviews

86 %

of reviewers recommend Sealskinz Ltd

Company Reviews

Product Reviews

4.5

Based on 3,704 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Sealskinz Ltd:

Welcome to Sealskinz. Our passion (some might say obsession actually) is to craft the finest waterproof accessories in the world. And while waterproof will always be our #1, we also want to keep you protected from snow, sand, mud, dirt and anything else that can get in the way of doing your thing in the outdoors.

Because to so many, accessories are an afterthought. But to us at Sealskinz, they’re everything.

Sealskinz Ltd 5 star review on 7th May 2024

Sealskinz Ltd 5 star review on 5th May 2024

Sealskinz Ltd 5 star review on 10th April 2024

Sealskinz Ltd 5 star review on 9th April 2024

Sealskinz Ltd 5 star review on 2nd April 2024

Sealskinz Ltd 5 star review on 2nd April 2024

Sealskinz Ltd 5 star review on 2nd April 2024

48

Anonymous

Anonymous // 01/01/2019

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“Die Socken waren schon beim dritten Tragen nicht mehr wasserdicht!!!”

Posted 1 year ago

Vielen Dank, dass Sie sich die Zeit genommen haben, Sealskinz zu bewerten. Es tut uns leid zu hören, dass Sie Probleme mit Ihren Socken haben. Wir werden uns per E-Mail mit Ihnen in Verbindung setzen, um zu sehen, ob wir helfen können.

Posted 1 year ago

“I really love your product a lot and whenever I’ve had contact with the service guys it had been great. But since the brexit things aren’t smooth anymore. Goods need to go through customs and it takes for ever getting things shipped. Once I was asked to clear a package. Brexit sucks!”

Posted 1 year ago

Thank you for taking the time to review Sealskinz. We can see that you contacted us about the late delivery of your parcel. We can also see that you confirmed safe delivery of your parcel. If there is anything else you need, please do reach out to us at help@sealskinz.com

Posted 1 year ago

“You delivered the correct items but they were the wrong sizes from what I had ordered. I passed these on as Christmas gifts to family members to save the hassle of trying to return them in the run-up to Christmas and during a postal strike.”

Posted 1 year ago

Thank you for taking the time to write a review about your recent order. We are very sorry to hear about this possible error. We have checked in our system and can see that two items were ordered, both in size Small. We will reach out to you via email to confirm which sizes were received. Thank you again for bringing this to our attention.

Posted 1 year ago

“Gloves fit great but do not keep hands warm on a 20 degree day. No way to incorporate hot hands. Fit and finish are nice. Just not worth the higher cost.”

Posted 1 year ago

Thank you for your review. Our consumer team has reached out to you via email to explain our climate ratings and how to boost the warmth of our thinner and cooler models if needed. Please do feel free to reach out to our team via email at help@sealskinz.com if any further help is needed.

Posted 1 year ago

“Ripped after just one week”

Posted 1 year ago

Thank you for your review, Gerhardt. We will be reaching out directly to discuss options under our returns policy.

Posted 1 year ago

“Man!, do I wish I would have loved my new gloves... I have owned nearly every brand and sort of glove for cycling, hunting, skiing, working, etc... and thought earnestly that these, being at the very minimum a Higher end sealskinz product -- That with or without battery, They'd be warm, or in the least keep hands ambient in the shoulder season. Here is what I found: These powered gloves fit perfectly, and they wear well around a handlebar, or in the hoods. These gloves are a bit tough to get on and off owing to a bulky battery compartment where a grabber would be in many gloves, and hence, One should be careful pulling from the power bank. These gloves are dry, or at least they have remained dry in some sprinkles, and snows, thus far. These electric gloves state that they are insulated with Primaloft Insulation. The gloves I received are not only desperately under-insulated on the palm and working side of the fingers, but they are frigid, (cold) and completely ineffective to keep hands warm in even the most moderate of autumn days. With or Without the voltage set to max, the fingers remain cold. Really Cold!...? Really Really Cold, as if there is no insulation whatsoever. I understand that these are build with heat tape in the finger tops, and not on the business side, but they have literally no noticable insulation whatsoever on the business side, and no amount of voltage can warm cold fingers touching cold surfaces. NONE! I have never been this disappointed in what is seemingly a well-reviewed product. So it goes that I have gloves in even moderate weather, Shall we say 40-32 degrees F., And although they carry the added bulk of electrics, these wires and batteries have no effective benefit whatsoever. The fingers get cold, remain cold and cannot be warmed by electric tape on the back, because the front has NO insulation to note. These Electric Gloves are not warm whatsoever and have no intrinsic benefit neither by their own Primaloft nor by Electric heating.”

Posted 1 year ago

Thank you for your review, Mark. We will be reaching out directly to discuss options under our guarantees.

Posted 1 year ago

“I purchased waterproof socks. I have found them not to be waterproof!! Wanted them.to keep feet dry whilst walking my dog across grass fields. Still got damp/wet feet. Unable to return as refund policy states they have to be un worn. Not sure how I find out of they work if I haven't tried them. Very disappointed with a expensive purchase.”

Posted 1 year ago

Thank you for your review, Dawn. We will be reaching out directly to discuss options under our guarantees.

Posted 1 year ago

“The balaclava itself, in theory, looks, material, and craftsmanship: is outstanding! But it’s so huge around the face that I can’t even wear it. I attempted to stitch it tighter and “cinched” up the hood part, but it just makes it way to bulky. Wish I had bought the smallest size you offer, but how was I to know…..in the photo below, the black spandex part is only tight on my nose because of the way I stitched and modified it. But as you can see, the bottom gray part and around the hood is still sooo huge.”

Posted 1 year ago

“Ordered gloves during the 50% off sale. The item was too small so requested a replacement in the next size. Was told size was out of stock. Sale ended but the size was available on the website. Was refunded my money. Clearly didn’t want to replace at the sale price.”

Posted 1 year ago

Thank you for your review, we are very sorry to to hear that you were unable to place a new order for the gloves during our sale. Our Consumer team has reached out to you via email, if you would like to reply at your earliest convenience, we would be very happy to assist you further.

Posted 1 year ago

“Leider entspricht die empfohlene Größe L bei den gekauften MTB Socken nicht einer Größe 43. Habe es dann mit Unterstrümpfen versucht aber alles nicht zufriedenstellend. Schade.”

Posted 1 year ago

“Ordered the heated waterproof gloves. The good - they are waterproof. The bad- can only feel the heat on the highest setting. Ordered the extra-large, but they feel a couple sizes smaller, like whoever designed them, never tried on a pair. They could be a bit longer, to fit better under a jacket. A waterproof glove is only as good as the jacket you're wearing. Definitely not worth the money. Companies like you, should use guys like me, for product development and test and validation. I'm on my bike for over 1000 hours a year, all outside, in Canada, I know what works and what doesn't.”

Posted 1 year ago

Thank you for your review, we are sorry to hear that the gloves are not a good fit for you on this occasion. Our consumer team have reached out to you via email to provide our Canadian returns information should you wish to return items from your order.

Posted 1 year ago

“Goods arrives too late. Unfortunately the item is not my size, but the return from EU to England is too expensive!”

Posted 1 year ago

Thank you very much for sharing your experience. We are so sorry to hear the goods arrived late and that return shipping is prohibitive. We will reach out directly with an offer to resolve this for you. Alternatively, if you would like to contact our Support Team, please email help@sealskinz.com at any time. Thank you again.

Posted 1 year ago

“Not waterproof! Worse still, they absorbed water while walking in the rain and became heavy and uncomfortable to wear. Very disappointed.”

Posted 1 year ago

Thank you for your review, we are very sorry to hear that you have experienced an issue. Our Consumer team has reached out to you via email to discuss the issue further, however, they can also be contacted directly via email at help@sealskinz.com if required.

Posted 1 year ago

“according to your size guide my medium gloves should have been slightly too large , however they were very definatley too small. Having now recieved the large size they are way too large and for £80 I would hope to have some good fitting gloves . I look forward to some compensation for ill fitting gloves”

Posted 1 year ago

Thank you for your message, we are very sorry to hear that the gloves are not a good fit for you. Our Consumer team has reached out to you via email to provide our free UK returns information to allow any unwanted or unsuitable items purchased from our website to be returned back to us for a refund or an exchange for another colour, size, or product of equal or lesser value.

Posted 1 year ago

“Ich habe die Socken gekauft, um einen trockenen Fuß im Neoprenschuh beim Jollendegeln zu haben. Die Socken sind nicht dicht.”

Posted 1 year ago

Vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung abzugeben. Es tut uns leid zu hören, dass die Socken nicht die richtige Passform waren. Wir bieten Rückgabe-/Umtauschservices an, wenn Sie eine andere Größe ausprobieren möchten? Bitte beachten Sie unsere Rückgabeinformationen auf unserer Website: https://www.sealskinz.de/policies/refund-policy Oder kontaktieren Sie uns bitte unter help@sealskinz.com, wenn wir Ihnen weiterhelfen können und wir Ihnen gerne helfen werden.

Posted 1 year ago

“Being still summer I have yet to find out how effective the gloves are. However, I have some concerns with their fitting. I have wide palms with short fingers. I have no complaints as regards the glove finger being over long - that is my anatomy. But this pair (the third pair I tried, this is the XL size) is still tight around the thumb and palm area. I suspect the manufacturer uses a slim hand as their model (do we in the UK have wider palms than the Chinese?). I will keep the gloves anyway because pairs of fingers will be warmer than single fingers.”

Posted 1 year ago

“Die Produkte sind zwar gut, die Lieferung nach Deutschland allerdings eine Katastrophe.”

Posted 1 year ago

Vielen Dank, dass Sie eine Bewertung hinterlassen und uns darauf aufmerksam gemacht haben. Es tut uns leid zu hören, dass sich Ihre Bestellung verzögert hat. Wir werden uns in Kürze mit einem Update zu Ihrer verspäteten Lieferung bei Ihnen melden.

Posted 1 year ago

“I bought these socks before going to Iceland on a moto trip and I was very disapointed. They were not water proof and had wet feet everyday from just ankle deep rivers. I really thought these were going to be amazing based on the price.”

Posted 1 year ago

Thank you for leaving a review. We are very sorry to hear about your recent experience with our waterproof socks. We stand by our 100% waterproof guarantee and would invite you to reach out to our Help Desk via help@sealskinz.com for assistance or to file a warranty claim directly with the following link https://www.sealskinz.com/pages/faulty-goods. We hope to hear from you soon and look forward to helping you.

Posted 1 year ago

“I am disappointed only because the size guide is incorrect. The gloves are too small and it is too hard to send it back. I checked it again after buying them and my measurements were correct. You have to buy one size up. I haven't used them yet and probably should send them back and ask for a larger size but have procrastinated because of the process.”

Posted 1 year ago

Thank you for your review, we are sorry to hear that your gloves are not a good fit for you on this occasion. You can find our International Returns information through the link below, however, if you require any further help, please do contact our consumer team via email at help@sealskinz.com https://www.sealskinz.com/policies/refund-policy

Posted 1 year ago

“I bought a waterproof sealskinz cap as I thought it would be high quality, but after wearing it just for one day the metal clasp on the back of the hat to adjust the size cane off! Not impressed.”

Posted 1 year ago

Hi Nick, Thank you for sending in your review. We are very sorry to hear of this issue. If you could please contact the Support Team via help@sealskinz.com they will be happy to help resolve this matter for you. Thank you again for bringing this to our attention.

Posted 1 year ago

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Sealskinz Ltd is rated 4.5 based on 3,704 reviews