Scale Model Shop Ltd Reviews

Name: Scale Model Shop Ltd
Rating: 4.95

5.0 Rating 13,990 Reviews

99 %

of reviewers recommend Scale Model Shop Ltd

5.0

Based on 13,990 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01422405040

Email:

info@scalemodelshop.co.uk

Location:

White Rose Mill, Holdsworth Road, Halifax
HX3 6SN

Scale Model Shop Ltd 5 star review on 8th October 2025

Martin Gre****

127

Anonymous

Anonymous // 01/01/2019

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English

“Excellent customer service, speedy delivery and quality products”

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Posted 5 months ago

“Excellent product range, updates on delivery process and customer focused.”

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Posted 5 months ago

“Quick delivery and esay to use service. Great stuff.”

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Posted 5 months ago

“Prompt and efficient service and delivery . Good updates on order progress and good service from DPD . Would definitely reccomend .”

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Posted 5 months ago

“Easy to order on web page, item arrived a day earlier, Royal Mail into my hands, well packaged and a great kit. Very happy. Thank you.”

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Posted 5 months ago

“First class service as always! Many Thanks”

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Posted 5 months ago

“Only bought a few tins of paint, but service was first class. Hope to make more purchases soon !!”

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Posted 5 months ago

“All my online orders have been dealt with very well. all orders have been received well packed and within 2 days of being dispatched.”

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Posted 5 months ago

“Excellent service, great goods and fast despatch”

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Posted 5 months ago

“Second to none service”

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Posted 5 months ago

“As always excellent service with fast delivery.”

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Posted 5 months ago

“Good iten, swift dispatch, arrived safely, thank you.”

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Posted 5 months ago

“Excellent service”

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Posted 5 months ago

“Order arrived exactly when stated. Contents were as ordered. Will be using again.”

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Posted 5 months ago

“Having used Scale Model Shop on numerous occasions I can confidentely say that the service is absolutley first class, great stock level and choice of items and even products that are currently out of stock never take long to be replenished. Well packaged and super fast delivery, by using the Royal Mail 24 option I have on no less than 3 occasions recieved my items in less than 24 hours of ordering. Very impressed by this company and would wholeheartedly recommend them.”

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Posted 5 months ago

“Absolutely outstanding service 10/10”

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Posted 5 months ago

“Quick and efficient as always. Great variety in stock”

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Posted 5 months ago

“The great selection of products, coupled with good navigation, made selecting the items I wanted easy. It was also really good to be able to use the reward points I earned on a previous purchase to offset the cost.”

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Posted 5 months ago

“Ordered a box of 10A scalpel blades, arrived in good time. would buy from again.”

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Posted 5 months ago

“Another easy and qick transaction, many thanks.”

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Posted 5 months ago

Scale Model Shop Ltd is rated 5.0 based on 13,990 reviews