Scale Model Shop Ltd Reviews

Name: Scale Model Shop Ltd
Rating: 4.95

5.0 Rating 13,990 Reviews

99 %

of reviewers recommend Scale Model Shop Ltd

5.0

Based on 13,990 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01422405040

Email:

info@scalemodelshop.co.uk

Location:

White Rose Mill, Holdsworth Road, Halifax
HX3 6SN

Scale Model Shop Ltd 5 star review on 8th October 2025

Martin Gre****

127

Anonymous

Anonymous // 01/01/2019

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English

“ScaleModelShop are always fast and efficient. In fact I find they are quicker than anyone else and have very good availability of products.”

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Posted 5 months ago

“Prompt delivery service, well-packaged items. The website is easy to navigate, considering the large number of items on offer.”

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Posted 5 months ago

“Prompt delivery and good product and range thanks.”

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Posted 5 months ago

“Great service and great value products. Also good to see a company trying out clever new designs such as the new Dspiae non clean airbrush. It takes getting used to, but it's really good for spraying once you get the hang of it. I use expensive types for fine work, but this Dspiae non clean one is so damned convenient I now can't do without it, and have had to buy anopther one.”

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Posted 5 months ago

“Very pleased with the service. Received the material quickly. Exactly what I ordered.”

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Posted 5 months ago

“Absolutely perfect. I'll use Scale Model Shop for all my material needs in the furtre!”

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Posted 5 months ago

“Great value, arrived quickly. Great service.”

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Posted 5 months ago

“Orders are dealt with quickly and accurately, delivery is swift.”

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Posted 5 months ago

“A great shop, very quick delivery”

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Posted 5 months ago

“I can't comment on the models as not yet made. However, Scale Model Shop has one of the best ranges of models available online, their catalogue is both accurate and vfm. The delivery is both timely and secure. I've been a scale modeller for 20+ years and the SMS is in the top 5 for service.”

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Posted 5 months ago

“Great service and fast delivery, I had a query about a kit and and the shop sorted it right away with emails and updates from John. Great model shop that really cares.”

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Posted 5 months ago

“I've used ScaleModelShop several times now, and always had good service, with timley despatch. Don't think I've ever had an issue with them, it just works.”

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Posted 5 months ago

“Good quick service , and nice comprehensive stock”

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Posted 5 months ago

“Excellent service as always.”

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Posted 5 months ago

“Speedy and efficient service.”

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Posted 5 months ago

“Very quick delivery & well packed”

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Posted 5 months ago

“Great shop to order from, very Quick delivery.. thanks”

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Posted 5 months ago

“Good service and communication very pleased with my purchase 8mm half round”

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Posted 5 months ago

“onc again ordered a model, and it arrived next day, you cant wish for better sevice. Shop carries a very good stock with competitive prices. Keep up the good work”

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Posted 5 months ago

“From placing the order to delivery, impeccable service.”

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Posted 5 months ago

Scale Model Shop Ltd is rated 5.0 based on 13,990 reviews