Scale Model Shop Ltd Reviews

Name: Scale Model Shop Ltd
Rating: 4.95

5.0 Rating 13,990 Reviews

99 %

of reviewers recommend Scale Model Shop Ltd

5.0

Based on 13,990 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01422405040

Email:

info@scalemodelshop.co.uk

Location:

White Rose Mill, Holdsworth Road, Halifax
HX3 6SN

Scale Model Shop Ltd 5 star review on 8th October 2025

Martin Gre****

127

Anonymous

Anonymous // 01/01/2019

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English

“Scale Model Shop offer a great range of kits at very reasonable prices. Their website is very clear and easy to navigate. This linked to very fast delivery with a choice of couriers has made Scale Model Shop my first choice for all my modelling requirements. I cannot recommend Scale Model Shop highly enough. Many thanks for great service.”

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Posted 5 months ago

“Excellent selection of products and very quick and efficient delivery.”

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Posted 5 months ago

“Having used SMS for some time, the latest order came with the usual speed. In the order was liquid cement. This was well packaged so that there was little chance of leakage. Many thanks, as usual.”

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Posted 5 months ago

“As an aero modeller, I have purchased items various & sundry from "Scale Model Shop" over time & I've found them, as a business, to be excellent suppliers & very quick to send my orders. I would recommend them to any modeller.”

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Posted 5 months ago

“Excellent service and good communication”

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Posted 5 months ago

“Brilliant service,clearly described item and clearly displayed to see colour reference, fast delivery to Scotland, will be back soon, thank you for your support”

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Posted 5 months ago

“Good selection of models and paints and fast delivery. Would highly recommend”

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Posted 5 months ago

“Prompt efficient service”

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Posted 5 months ago

“Order was processed quickly and efficiently and received in good condition. Would recommend SMS.”

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Posted 5 months ago

“Really excellent company, brilliant customer service full marks.”

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Posted 5 months ago

“I was very happy with my purchase and I will be using scale model shop again. Very helpful and order received promptly.”

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Posted 6 months ago

“Very quick delivery. Excellent service.”

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Posted 6 months ago

“Great service as always. Good communication.”

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Posted 6 months ago

“Fast delivery, Tiptop!”

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Posted 6 months ago

“Nice Thunder Models Scammell tank transporter. Reasonably priced and packed to perfection !! Will be a returning customer as Scale Model Shop adopt a points reward scheme for future purchases.”

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Posted 6 months ago

“Great service kit arrived in only 3 days from order being made. Big choice of models will be using again”

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Posted 6 months ago

“Excellent service as always will definitely be ordering again and again 👍🏻”

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Posted 6 months ago

“Always keenly priced and always reliable.”

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Posted 6 months ago

“Paint!. Very expensive these days. The SMS acrylic paint retails twice the volume of paint for similar colours by other manufacturers for the same cost. Great product, great price. Thank you Scale Model Shop”

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Posted 6 months ago

“Great service and great products. I have other makes, e.g. H&S, Iawata, Gahleri, etc. - BUT - the Dspiae non clean airbrush is a super design and works well. It takes a bit of getting used to because the instructions are a bit vague, but it is brilliant once you set it up properly. I use it for priming and painting the whole model. The 0.03mm needle works for finer work, but I found the 0.05mm needle to work the best for most things.”

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Posted 6 months ago

Scale Model Shop Ltd is rated 5.0 based on 13,990 reviews