Scale Model Shop Ltd Reviews

Name: Scale Model Shop Ltd
Rating: 4.95

5.0 Rating 13,996 Reviews

99 %

of reviewers recommend Scale Model Shop Ltd

5.0

Based on 13,996 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01422405040

Email:

info@scalemodelshop.co.uk

Location:

White Rose Mill, Holdsworth Road, Halifax
HX3 6SN

Scale Model Shop Ltd 5 star review on 8th October 2025

Martin Gre****

127

Anonymous

Anonymous // 01/01/2019

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English

“Nice Thunder Models Scammell tank transporter. Reasonably priced and packed to perfection !! Will be a returning customer as Scale Model Shop adopt a points reward scheme for future purchases.”

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Posted 6 months ago

“Great service kit arrived in only 3 days from order being made. Big choice of models will be using again”

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Posted 6 months ago

“Excellent service as always will definitely be ordering again and again 👍🏻”

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Posted 6 months ago

“Always keenly priced and always reliable.”

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Posted 6 months ago

“Paint!. Very expensive these days. The SMS acrylic paint retails twice the volume of paint for similar colours by other manufacturers for the same cost. Great product, great price. Thank you Scale Model Shop”

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Posted 6 months ago

“Great service and great products. I have other makes, e.g. H&S, Iawata, Gahleri, etc. - BUT - the Dspiae non clean airbrush is a super design and works well. It takes a bit of getting used to because the instructions are a bit vague, but it is brilliant once you set it up properly. I use it for priming and painting the whole model. The 0.03mm needle works for finer work, but I found the 0.05mm needle to work the best for most things.”

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Posted 6 months ago

“Great shop good prices and most of all extremely quick shipping and delivery of goods sometimes within 24 hrs Can recommend this company”

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Posted 6 months ago

“A first class service, such a quick turnaround on orders.”

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Posted 6 months ago

“I regularly purchase from Scale Model Shop for three reasons. Range, price and service. Items are always despatched within 24 hours of ordering, andd well packaged Highly reccomended”

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Posted 6 months ago

“New to Scale Model Shop but great range of products and prompt dispatch. Thanks.”

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Posted 6 months ago

“I’ve orders paints and modelling equipment on several occasions, it’s always well priced and delivered quickly and in good condition.”

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Posted 6 months ago

“No fuss ordering and very fast delivery. I would use again. Maia”

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Posted 6 months ago

“Purchase of the Mini Vice, product number DSPIAE Precision Stainless Steel Mini vise AT-MV. Saw item advertised in the modelling press and seemed an ideal device for holding assemblies for soldering. Product was not available on initial order and used the notification email option on the Scale Model Shop website. Sadly this was not followed up and only by checking the site myself was I aware it was in stock. Order despatched and recieved promptly and very happy with the product.”

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Posted 6 months ago

Thank you for your feedback. I have checked our system and cannot find a reason why the notification email was not sent to you, as others on the same day were sent successfully. I will continue to monitor this closely to ensure future notifications are sent as expected. I am pleased to hear that your order arrived promptly and that you are happy with the product.

Posted 6 months ago

“As always excellent service,item delivered with in a few days of ordering,will continue to use you.”

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Posted 6 months ago

“Good price, good range of stock and quick delivery”

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Posted 6 months ago

“I have always received my order within two days. Packed well with no damage and the order is always correct.”

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Posted 6 months ago

“all ok.excellent”

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Posted 6 months ago

“Needed some help with an order we required and telephoned the shop, we was guided to the item we needed, extremely helpful and at no point felt rushed.”

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Posted 6 months ago

“Swan morton blades. Very happy with purchase from yourselves. I will buy again. Guy”

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Posted 6 months ago

“Great service. Have ordered several times and very useful and friendly. Great packaging too with liquids sealed in bags to prevent spills or damage. A great shop.”

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Posted 6 months ago

Scale Model Shop Ltd is rated 5.0 based on 13,996 reviews