Scale Model Shop Ltd Reviews

Name: Scale Model Shop Ltd
Rating: 4.95

5.0 Rating 13,960 Reviews

99 %

of reviewers recommend Scale Model Shop Ltd

5.0

Based on 13,960 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01422405040

Email:

info@scalemodelshop.co.uk

Location:

White Rose Mill, Holdsworth Road, Halifax
HX3 6SN

Scale Model Shop Ltd 5 star review on 8th October 2025

Martin Gre****

127

Anonymous

Anonymous // 01/01/2019

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English

“Items dispatched very quickly after order placed. No complaints at all about service.”

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Posted 1 month ago

“Accurate fulfilment of order and prompt delivery - exactly what I look for in a supplier. Thank you ScaleModelShop.”

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Posted 1 month ago

“The paint I ordered came quickly and was exactly as described on the site.”

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Posted 1 month ago

“Good service as always”

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Posted 1 month ago

“Very quick response & very good service.”

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Posted 1 month ago

“I found Scale Model Shop excellent to deal with and easy to order from . My order arrived very promptly and was regularly informed on delivery. I will definitely use again”

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Posted 1 month ago

“Placed my order later Thursday evening and received it complete and in perfect condition Tuesday morning. As always with Scale Model Shop great service and competitive prices.”

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Posted 1 month ago

“Well, what to say? The whole process was simple and pain free (apart from the parting with cash bit, which is always painful, but, well, y' know, the itch that needs scratching can only be assuaged privately, not via whatever the modelling equivalent is for the NHS, and I have no health insurance, but I digress, or so it seems). Anyway, the simple and pain free but is the bit in question. Add to that the decent pricing and speed of delivery. All is good”

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Posted 1 month ago

“I've bought a few things from Scale Model Shop and have always had a positive experience. Their prices are very competitive and they have good stock levels. All items have been securely packaged and delivered when expected. I'll certainly be using them again.”

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Posted 1 month ago

“Very quick delivery, absolutely no problems making a purchase. Thanks”

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Posted 1 month ago

“My order arrived promptly and was well packaged and therefore in good condition. Once again Scale Model Shop Ltd. provided excellent service and I will re order from them in the future. Highly recommended.”

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Posted 1 month ago

“Exellent serivce again”

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Posted 1 month ago

“If I need anything SMS first choice!! Simples ☝️”

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Posted 1 month ago

“Fantastic service! Placed an order with no problems at all, payment was easy, and delivery arrived the next day—what’s not to like? Very happy with the overall experience and would recommend to anyone looking for anything from the obscure to the ordinary. Overall, I wouldn’t hesitate to give 5 stars and will definitely be using them again.”

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Posted 1 month ago

“I had difficulties with a payment going through due to PayPal. The customer service was superb, the issue was sorted within the hour and my model arrived a few days later, securely packaged and in excellent condition. I would definately use the Scale Model Shop again.”

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Posted 1 month ago

“Fantastic service with very quick delivery”

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Posted 1 month ago

“Excellent! Easy use of website and fast delivery - very impressed with your service. Will certainly use again as first port of call and will recommend to fellow model makers. Thank you”

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Posted 1 month ago

“Extremely fast service, I cant think of anything anything you cant find. The prices are also very good.”

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Posted 1 month ago

“Excellent service as always”

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Posted 1 month ago

“Cracking service.All items arrived on timesh with DPD. Packaging was top notch. Thank all.”

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Posted 1 month ago

Scale Model Shop Ltd is rated 5.0 based on 13,960 reviews