Scale Model Shop Ltd Reviews

Name: Scale Model Shop Ltd
Rating: 4.95

5.0 Rating 13,959 Reviews

99 %

of reviewers recommend Scale Model Shop Ltd

5.0

Based on 13,959 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01422405040

Email:

info@scalemodelshop.co.uk

Location:

White Rose Mill, Holdsworth Road, Halifax
HX3 6SN

Scale Model Shop Ltd 5 star review on 8th October 2025

Martin Gre****

127

Anonymous

Anonymous // 01/01/2019

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English

“As always, I was notified within an hour that my order was ready for collection. Everything was available, the staff were friendly, and the prices are consistantly either cheaper or competitive”

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Posted 1 month ago

“Fantastic service as always, products well packaged and fast delivery. Exactly what you want from an online retailer .”

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Posted 1 month ago

“What a great services on time and got what I want A1”

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Posted 1 month ago

“I could not wish for better. The item ordered was well packaged and arrived in good condition. Much appreciated.”

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Posted 1 month ago

“Great choice of products with good prices and prompt delivery, well packaged too which is important when transporting various liquids.”

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Posted 1 month ago

“I ordered several Humbrol paints. These were collated, packed and posted very quickly and arrived within a couple of days. Excellent service throughout.”

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Posted 1 month ago

“My recent purchase from the Scale Model Shop was easily found on their excellent website. It was very competitively priced and was delivered within the expected timeframe. In addition, the item was accurately described on the website. Overall, the Scale Model Shop provided a first class customer service and I will purchase from them again in the future.”

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Posted 1 month ago

“Great range of models and gifts for Christmas. Fantastic service, very fast delivery.”

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Posted 1 month ago

“I have used Scale Model Shop many times now and have never been disappointed. They have everything I need at a great price. Delivery is very quick and goods well packaged. Highly recommend Scale Model Shop.”

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Posted 1 month ago

“My order was packed and delivered very quickly and items were well packaged for transit to me.”

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Posted 1 month ago

“Outstanding service as always, can’t recommend them enough.”

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Posted 1 month ago

“Continues to provide top rate service and it remains my go-to shop.”

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Posted 1 month ago

“Really quick delivery and great customer service.”

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Posted 1 month ago

“From the on line order being made to the actual delivery arrived, it was first class. Excellent.”

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Posted 1 month ago

“Fantastic service as always, great choice of kits and all quality products”

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Posted 1 month ago

“Excellent service super fast delivery”

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Posted 1 month ago

“Its difficult to find a good model supplier that dont let you down, have great communications, fast delivery and most importantly get your order right, I have found it, as I make models as a volunteer for the Scottish Air Ambulance so they can use them in their talks by volunteers I need a quick turn around and Scale Model Shop allows me to do that, get what I want fast. Use them you will not be sorry, its well priced also.”

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Posted 1 month ago

“To say the service is fast is an understatement from my placing of the order I had the email confirming it had been picked, packed and ready for shipment within an hour. The bottled goods I had ordered were so well protected in bubble wrap that even Royal Mail couldn’t damage them”

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Posted 1 month ago

“My 'go to' shop for my models. Great service all the time, never any issues.”

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Posted 1 month ago

“I was highly delighted with the service provided by The Scale Model Shop to deliver my purchase of a 1/16 Scale Leopard 2A7+ from Das Werk. It arrived much earlier than I expected, very well packed and secure. I will assuredly buy from this source again, thank you so much.”

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Posted 1 month ago

Scale Model Shop Ltd is rated 5.0 based on 13,959 reviews