Scale Model Shop Ltd Reviews

Name: Scale Model Shop Ltd
Rating: 4.95

5.0 Rating 14,019 Reviews

99 %

of reviewers recommend Scale Model Shop Ltd

5.0

Based on 14,019 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01422405040

Email:

info@scalemodelshop.co.uk

Location:

White Rose Mill, Holdsworth Road, Halifax
HX3 6SN

Scale Model Shop Ltd 5 star review on 8th October 2025

Martin Gre****

127

Anonymous

Anonymous // 01/01/2019

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English

“Perfect customer service.”

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Posted 9 months ago

“I always use SMS for my model supplies. They are always competitively priced, have an excellent range and are quick to deliver.”

Scale Model Shop Ltd 5 star review on 24th April 2025

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Posted 9 months ago

“Excellent and prompt service.”

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Posted 9 months ago

“Excellent and prompt service,a good quality product👍 Mr Mike neun”

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Posted 9 months ago

“Excellent shop and Excellent customer service items were securely dispatched very happy with the items and customer service received”

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Posted 9 months ago

“Excellent!”

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Posted 9 months ago

“More than happy with the scale model shop. Good fast delivery. Reasonable postage rates and good comunication. No complaints whatsoever.”

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Posted 9 months ago

“The canopy glue was delivered on time and as ordered”

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Posted 9 months ago

“does what it says”

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Posted 9 months ago

“Better than I expected thank you”

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Posted 9 months ago

“Fast service, great products, good value.”

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Posted 9 months ago

“Good items great price and fast delivery what more do you need”

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Posted 9 months ago

“Quick postal turnaround and products reasonably priced.”

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Posted 9 months ago

“As usual, great service from Scale Model Shop, delivered on time with no issues, my go to shop for both my models and accessories.”

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Posted 9 months ago

“Recent visit to SMS to collect an order. Everything was put together very quickly and efficiently. All items in great condition and nicely packed. Staff were spot on and very helpful with my visit.”

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Posted 9 months ago

“SMS provide a brilliant and quick service. With a great range of products in their portfolio. Packaged well (to survive the rigours of the postal/courier system).”

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Posted 9 months ago

“One of the best model shops around, if I am looking for a kit or modelling supplies, this is the one I will go to first, great service and great items”

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Posted 9 months ago

“Great company to deal with. An impressive range of model making supplies and fast delivery. Ideal for quick turnaround projects.”

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Posted 9 months ago

“Excellent retailer. Good range of stock. Fast and efficient service.”

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Posted 9 months ago

“I've just started using sms I can only say the service is first class. Dispatch time is very quick and postage prices are good.”

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Posted 9 months ago

Scale Model Shop Ltd is rated 5.0 based on 14,019 reviews