Scale Model Shop Ltd Reviews

Name: Scale Model Shop Ltd
Rating: 4.95

5.0 Rating 14,019 Reviews

99 %

of reviewers recommend Scale Model Shop Ltd

5.0

Based on 14,019 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01422405040

Email:

info@scalemodelshop.co.uk

Location:

White Rose Mill, Holdsworth Road, Halifax
HX3 6SN

Scale Model Shop Ltd 5 star review on 8th October 2025

Martin Gre****

127

Anonymous

Anonymous // 01/01/2019

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English

“A efficient service ordering an item that was out of stock, then an email when the item was back in stock to enable the ordering of the item.”

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Posted 9 months ago

“Had stuff in stock when others did not. Great service.”

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Posted 9 months ago

“Excellent as always”

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Posted 9 months ago

“Excellent service and delivery.”

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Posted 9 months ago

“Arrived very quickly. Great service as always.”

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Posted 9 months ago

“Great range of products and a really easy platform to use. Delivery was also super quick.”

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Posted 9 months ago

“Good efficient service and fast despatch and delivery. A pleasure to do business with”

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Posted 9 months ago

“THIS WILL MAKE A GREAT ADDITION TO MY MODELING TOOLBOX.”

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Posted 9 months ago

“Came across Model Shop on internet looking for a small drill for Airfix model found exactly what I wanted will use again after looking at such a wide range of model kits and loads of other items.Excellent shop🤗”

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Posted 9 months ago

“As usual nothing less than expected excellent company use without hesitation”

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Posted 9 months ago

“The Gold Standard as always. Super fast delivery, wide range of products and great prices. The modeller’s model shop I’d say. . .”

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Posted 9 months ago

“Very good. Great quality items. Delivered quickly with prompt email updates”

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Posted 9 months ago

“I've been using SMS since 2022 and am always pleased with the large selection or paints they have in stock. Orders are dispatched in good time and packaged well. I will continue to use SMS as I have for the past 3 years.”

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Posted 9 months ago

“Fantastic retailer, amazing product line, super fast delivery and if there is an issue fast to respond and resolve.”

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Posted 9 months ago

“Products always delivered in good packaging and no issues with any orders.”

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Posted 9 months ago

“Everything was excellent will have no problems using you again”

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Posted 9 months ago

“Very little to say. It came quickly and was exactly what I ordered”

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Posted 9 months ago

“It's always a joy to purchase from SMS, good stock levels, quick to dispatch. A very reliable company.”

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Posted 9 months ago

“It must be good as I keep going back again and again to the Scale Model Shop”

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Posted 9 months ago

“Good price and fast delivery”

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Posted 9 months ago

Scale Model Shop Ltd is rated 5.0 based on 14,019 reviews