Scale Model Shop Ltd Reviews

Name: Scale Model Shop Ltd
Rating: 4.95

5.0 Rating 14,017 Reviews

99 %

of reviewers recommend Scale Model Shop Ltd

5.0

Based on 14,017 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01422405040

Email:

info@scalemodelshop.co.uk

Location:

White Rose Mill, Holdsworth Road, Halifax
HX3 6SN

Scale Model Shop Ltd 5 star review on 8th October 2025

Martin Gre****

127

Anonymous

Anonymous // 01/01/2019

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English

“What can I say? Excellent service, great pricing and fast delivery.”

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Posted 9 months ago

“Excellent service with all items ordered. Never had to contact with any problems. Brilliant”

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Posted 9 months ago

“Great service, quick delivery and well protected in the packing.”

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Posted 9 months ago

“I cannot praise Scale Model Shop highly enough. The web site is secure and easy to use, orders are processed very quickly and feedback is great, Royal Mail delivery has proven to be quick and reliable too. I highly recommend them.”

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Posted 9 months ago

“It used to be so convenient to catch a bus into town and pop into any of the three model shops we had in Nottingham to pick up any paints, adhesives, tools etc that were needed. Sadly all are now long gone. However, Scale Model Shop make it almost as convenient offering a fantastic range of products at competitive prices with reliable stock levels shown on the site and a next day delivery service for only slightly more than the cost of the bus fare into town too. Great service, many thanks.”

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Posted 9 months ago

“I live in Halifax and so can drop in to collect. The range of things available is huge and the pruces good. Superb!”

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Posted 9 months ago

“Great service. The website is very user friendly. Would recommend this company to anyone in the hobby. Well done.”

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Posted 9 months ago

“My third order with SMS all of which have been processed with speed and eficiency. Shall use SMS in future where possible.”

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Posted 9 months ago

“Order sent well packed and quickly excellent service will definitely order again”

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Posted 9 months ago

“Flawless service as always.”

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Posted 9 months ago

“Always consistently high quality service, swift postal times and excellent products. My go-to online modelling shop.”

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Posted 9 months ago

“Lots of stock in the sizes and materials i wanted, quick despatch and delivery in good secure packaging, couldn't ask for more!”

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Posted 9 months ago

“Outstanding swift service as always, thank you guys.”

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Posted 9 months ago

“Very good service. Good stock range. Good information on order progress. No issues at all.recommended.”

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Posted 9 months ago

“Easy to shop, nice American modern fighter jests in 1/48 and 1/32 scale models, I would say it’s lacking some of the bigger scale B2 Spirit models, those kind of models I like but the delivery was good and was received in pristine condition, I hate it when receiving damaged boxes so for me it counts. I will most definitely look to order from them again with this level of service.”

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Posted 9 months ago

“Great range and good shipment efficiency. Better priceds than competitors too,”

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Posted 9 months ago

“Great price, great selection and quick delivery”

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Posted 9 months ago

“Very good transaction, communication and securely packaged. Thank you”

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Posted 9 months ago

“Perfect customer service.”

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Posted 9 months ago

“I always use SMS for my model supplies. They are always competitively priced, have an excellent range and are quick to deliver.”

Scale Model Shop Ltd 5 star review on 24th April 2025

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Posted 9 months ago

Scale Model Shop Ltd is rated 5.0 based on 14,017 reviews