Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 8,295 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 8,295 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

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“Lovely rug. Thick and perfect as a runner. Stays in place and does the job. Delivered on time too. Very good service and honest description. Thank you x”

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Posted 4 years ago

“Thank you for ur prompt reply but I thought the price was to high for the size I ordered thank you for u'r offer but I will not be returning the item”

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Posted 4 years ago

“Good communications throughout, good product”

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Posted 4 years ago

“Love my stair runner, excellent quality, looks great, and a fantastic price, would definitely buy again.”

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Posted 4 years ago

“Placed my order and it arrived next day. All good.”

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Posted 4 years ago

“Good products, great for the dog on the hard floor. Super fast delivery.”

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Posted 4 years ago

“Good product, fast delivery. Excellent.”

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Posted 4 years ago

“I have just received my order and could no be happier with my hall runners. Just as pictured and described and so, so soft. Customer service was excellent, I required a few different lengths and the staff were courteous and professional. My experience with runrug was excellent. Many thanks!”

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Posted 4 years ago

“Good fast and efficient service.very happy with my order”

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Posted 4 years ago

“Good quality rug and great value for money. Delivered before due date as well. Would certainly recommend.”

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Posted 4 years ago

“Delivered when promised. Quality runner, just what I had been looking for. Feels really good Underfoot! Really pleased.”

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Posted 4 years ago

“Have been looking at our very worn out stair carpet for months thinking this is a job for the carpet shop. Then i saw runrug....competitively priced. ..ordered and received next day. Ordered quality runners and fitted myself and the result is amazing! An easy DIY job all done in the space of three to four hours. Thank you.”

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Posted 4 years ago

“Carpet runner arrived on due date and is perfect match for our new kitchen flooring and the cupboard doors. Very pleased with my order.”

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Posted 4 years ago

“Very helpful customer service (Adam), and the runner was delivered in very good time. I would definately recommend the company.”

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Posted 4 years ago

“I found the site on Google search. Very good choice of runner rugs and what is more surprising very good choice of lengths. Most companies and shops have got very limited choice of lengths. Here you can get almost any lengths choice. We paid for the next day delivery and had no problems. Two runner rugs for our hall look very nice. The quality is good with anti sliding protector. Definitely recommend it.”

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Posted 4 years ago

“Very pleased with service and quality”

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Posted 4 years ago

“As described Great product and delivered quickly. Does not move on tile floor in kitchen”

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Posted 4 years ago

“We had a lot of questions about our runner rug for the stairs. The man who answered the phone had ready answers for them all and we were able to complete our order after the call. Thank you!”

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Posted 4 years ago

“Got new hallway runner. Prompt delivery and great value for money.”

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Posted 4 years ago

“Good service Used this site as I needed a certain size of rug for under my desk, website easy to navigate and received rug earlier that specificed, good quality for the price”

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Posted 4 years ago

Runrug is rated 4.7 based on 8,295 reviews