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Runrug Reviews

4.7 Rating 8,285 Reviews
94 %
of reviewers recommend Runrug
4.7
Based on 8,285 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Runrug Reviews
Just the job non slip and looks good.
Helpful Report
Posted 3 years ago
Hi Stephen, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug
Posted 3 years ago
Thank you so much. Our hounds tooth runner is perfect ! Arrived within a few days of purchase,exactly what i was looking for . Great quality, love the gel backing, no more sliding about.Perfectly finished and compliments the dark wood floor in the hallway.We shall definitely be ordering another after the new year. Many thanks again.
Helpful Report
Posted 3 years ago
Hi Rodger, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug
Posted 3 years ago
The runrug looks really good a bit thinner than expected little concerned as white strands coming out.
Helpful Report
Posted 3 years ago
Thank you for taking the time to review our company. We're sorry to hear that you're not 100% satisfied with your item. Please reach out to us at help@runrug.com where our dedicated Customer Care Team will be glad to look into getting this resolved for you. Thanks again, Runrug
Posted 3 years ago
Fast delivery. Always a bit concerned about quality when you view a product online however no need to be concerned the rugs we purchased were good quality.
Helpful Report
Posted 3 years ago
Hi, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug
Posted 3 years ago
Absolutely beautiful.
Helpful Report
Posted 3 years ago
Thank you for your positive review and we're happy to see you're happy with your order. We hope to see you again soon! Thanks again. Runrug
Posted 3 years ago
Brilliant
Helpful Report
Posted 3 years ago
Thanks for the review! Your positive comments are appreciated and we're happy to see you're happy with your product(s). Thanks again! Runrug
Posted 3 years ago
Absolutely love my new runner
Runrug 5 star review on 24th November 2022
Helpful Report
Posted 3 years ago
Thank you for your positive review and we're happy to see you're happy with your order. We hope to see you again soon! Thanks again. Runrug
Posted 3 years ago
The colour was not quite as expected but great service from Runrug. Would buy from you again.
Helpful Report
Posted 3 years ago
Thank you very much for your review. We pride ourselves on our quality and customer service, I am happy to see this is evident on this occasion! We hope to deal with you again in the future. Runrug
Posted 3 years ago
Exactly what I wanted and it certainly doesn't walk about on my polished porcelain tiles!
Helpful Report
Posted 3 years ago
Thank you for your positive review and we're happy to see you're happy with your order. We hope to see you again soon! Thanks again. Runrug
Posted 3 years ago
Good quality rug at a reasonable price. Delivery was very quick.
Helpful Report
Posted 3 years ago
Thanks for the review! Your positive comments are appreciated and we're happy to see you're happy with your product(s). Thanks again! Runrug
Posted 3 years ago
2nd order for smaller rug. Delighted as before with the product, service and delivery. Would definitely shop with them again and recommend to friends.
Runrug 5 star review on 24th November 2022
Helpful Report
Posted 3 years ago
Thank you for your positive review and we're happy to see you're happy with your order. We hope to see you again soon! Thanks again. Runrug
Posted 3 years ago
Quick delivery and good communication from the delivery company . Rug also is perfect ,excactly as it was on the picture .
Helpful Report
Posted 3 years ago
Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug
Posted 3 years ago
Quality rug and efficient, speedy service. Thank you
Helpful Report
Posted 3 years ago
Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug
Posted 3 years ago
I purchased a runner for the kitchen. It arrived within a couple of days It looks good and is very sturdy and is non slip. I'm very pleased with my purchase and also with the speedy delivery. I would definitely recommend this supplier.
Helpful Report
Posted 3 years ago
Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug
Posted 3 years ago
Delivered on time with care. First class service
Helpful Report
Posted 3 years ago
Thanks for the review! Your positive comments are appreciated and we're happy to see you're happy with your product(s). Thanks again! Runrug
Posted 3 years ago
Ordered a stair runner - it’s lovely but not fitted yet. Service was excellent and goods arrived very promptly- thank you
Helpful Report
Posted 3 years ago
Hi Olive, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug
Posted 3 years ago
Great quality and useful to be able to buy the required length. Fast and efficient delivery. I would definitely recommend this company.
Runrug 5 star review on 22nd November 2022
Helpful Report
Posted 3 years ago
Hi Susan, Thank you for taking the time to review our company! Your runner looks fantastic! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug
Posted 3 years ago
Very speedy delivery. Rug straight into use and looks nice in front of our open fire.
Helpful Report
Posted 3 years ago
H Loretta, Thank you for taking the time to review our company! Your rug looks fantastic in your home! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug
Posted 3 years ago
Very helpful and super quality
Helpful Report
Posted 3 years ago
Hi John, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug
Posted 3 years ago
Its the first time using run rug strugged to order the mat i wanted tried day after and order went straight in when rug arrived a close neighbour took it in i unrolled the mat And found that the ends where stuck up a week later we still have weights on the rug as it will not stay flat also there is like a film on mat surface bit i think its light and shade on the nap of the rug pile to be honest i have got got used to the design yet
Helpful Report
Posted 3 years ago
Hi Adrian, Thank you for your review. We're sorry to hear you are not completely satisfied with your purchase from us. Due to the runners needing to be rolled for transportation, it can take a little time for the ends to settle. We suggest rolling the runner in the opposite direction and storing somewhere warm for 24-48 hours to speed up the process. If you have any further issues with the runner, please don't hesitate to get in touch via help@runrug.com where we will be glad to assist. Thanks again, Runrug
Posted 3 years ago
Runrug is rated 4.7 based on 8,285 reviews