Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.75

4.8 Rating 6,939 Reviews

94 %

of reviewers recommend Runrug

4.8

Based on 6,939 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

282

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my new Rug. Great quality and pattern is perfect.”

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Posted 7 months ago

“Lovely runner for my stairs. The quality very good and the price I don't even mention. Of course I'll order my living carpet from them.”

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Posted 7 months ago

“Lovely blue rug. Reasonable price. Free quick delivery. Looks fab in hallway. Very pleased with whole experience.”

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Posted 7 months ago

“I love the runner and it is thick enough to lay flat. I had ordered another one from another vendor and it was thin will humps that would not come out. Good quality and very soft and spongy.”

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Posted 7 months ago

“Lovely runner and nice colour.”

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Posted 7 months ago

“Love my runner!!! Perfect finishing piece for my living room. Great customer service. Must satisfied customer.”

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Posted 7 months ago

“Very good service and pleased with the result. We fitted the stair runner ourselves, slowly, as we are both over 70. Very pleased with the result!”

Runrug 5 star review on 5th October 2024

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Posted 7 months ago

“Quicker delivery than expected which was excellent service.”

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Posted 7 months ago

“So far everything brilliant no delays or miss fits thank you”

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Posted 7 months ago

“The website is easy to navigate, the prices are very reasonable and the quality is brilliant. My husband did the stair runner himself, first time, with the pre cut underlay and grippers. I’m very pleased with it all.”

Runrug 5 star review on 3rd October 2024

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Posted 7 months ago

“Fits the bill perfectly and prompt delivery. We know where to look next time we need a rug. Thank you”

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Posted 7 months ago

“Really happy with my purchase, the carpet runner is nicer than the picture . It’s modernised my hall in the main walkway that gets a lot of traffic”

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Posted 7 months ago

“Excellent company, product as described.”

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Posted 7 months ago

“Would definitely recommend if you are looking for a nice rug”

Runrug 5 star review on 2nd October 2024

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Posted 7 months ago

“Had never heard of Runrug before, but am certainly glad I found them. Quality of their products is excellent and their service is great,the transaction was simple and carried out with the minimum of fuss. Very pleased so would certainly recommend Runrug to others.”

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Posted 7 months ago

“Very happy with product.”

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Posted 7 months ago

“Great rugs very pleased with them.”

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Posted 7 months ago

“Excellent quality runner for my hallway. Delivery notification was very helpful. Great value & service.”

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Posted 7 months ago

“I received a beautiful stair runner and the customer service I received from Joe was outstanding. Even though I was emailing with Joe in the UK and I am on the west coast, he always responded in 24 hours and gave me very personalized attention. Thank you!”

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Posted 7 months ago

“Great communcication through the entire process.”

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Posted 7 months ago

Runrug is rated 4.8 based on 6,939 reviews