Penny Black Reviews

Name: Penny Black
Rating: 4.86

4.9 Rating 1,205 Reviews

97 %

of reviewers recommend Penny Black

4.9

Based on 1,205 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Penny Black:

At Penny Black, the small moments matter. Whether you’re telling a loved one you’re proud of them, planning a llama-themed birthday party, or putting pen to paper with ideas the world isn’t quite ready for – we’re here to help you make every moment meaningful.

And because we do all the hard work of sourcing ethical, sustainable products, you can feel good when you shop – knowing that you’re a good person, buying good products, from good people.

Visit Website

Phone:

01413424375

Email:

ryan@penny-black.co.uk

Location:

721, Great Western Road, Glasgow
G12 8QX

Penny Black 5 star review on 2nd September 2025

Anonymous

Anonymous // 01/01/2019

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“Amazing customer service from Natalie and it was delivered quickly!”

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Posted 11 months ago

We're really glad to hear you enjoyed your experience with us!

Posted 11 months ago

“I easily found what I was looking for, quickly ordered and speedily delivered. Thank you!”

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Posted 11 months ago

Thank you for your review!

Posted 11 months ago

“Lovely card, delivered quickly.”

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Posted 11 months ago

Thanks so much!

Posted 11 months ago

Thank you for your review!

Posted 11 months ago

“Exactly what I wanted delivered swiftly.”

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Posted 11 months ago

Thank you for your review!

Posted 11 months ago

“Good range of cards at good prices and with a quick delivery, will use again.”

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Posted 11 months ago

Thanks so much!

Posted 11 months ago

“Well packed and arrived in perfect condition”

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Posted 11 months ago

Thanks so much!

Posted 11 months ago

“Speedy delivery and fair price. My only negative is that quite a few of the things I wanted to buy were out of stock. That said, very happy with price and service”

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Posted 11 months ago

Thank you for your review!

Posted 11 months ago

“Nice range of high quality greetings cards.”

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Posted 11 months ago

Thanks so much!

Posted 11 months ago

“Always love buying cards online from Penny Black. Wonderful range of cards, and website and payment easy to navigate. Despatch and delivery very swift indeed. Thank you.”

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Posted 11 months ago

Thanks so much!

Posted 11 months ago

“Shopped with this company first time . They have been brilliant. The product I brought was lovely excellent quality.really happy with there service 'will shop with them again for sure.”

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Posted 11 months ago

Thanks so much!

Posted 11 months ago

“Very quick delivery and much cheaper delivery than a lot of places. I'll be ordering again thanks”

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Posted 11 months ago

We're really glad to hear you enjoyed your experience with us!

Posted 11 months ago

“Stunning products that arrived really quickly, very impressed.”

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Posted 11 months ago

Thanks so much!

Posted 11 months ago

“Very prompt delivery.”

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Posted 11 months ago

Thank you for your review!

Posted 11 months ago

“Very pleased with the birthday card for my husband. Lovely quality card. Delighted. The card arrived very quickly in a sturdy A4 envelope.”

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Posted 11 months ago

We're really glad to hear you enjoyed your experience with us!

Posted 11 months ago

“I loved the choice of cards and the website was easy to navigate. My order arrived promptly and in good condition and I would certainly use them again and recommend them to others.”

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Posted 11 months ago

Thank you for your review!

Posted 11 months ago

“Beautiful card posted with care in cardboard to prevent damage. A+!”

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Posted 11 months ago

Thank you for your review!

Posted 11 months ago

“Very quick service”

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Posted 11 months ago

Thanks so much!

Posted 11 months ago

“Ordered one day, it was in the post the next. Super quick service. Very sweet item too.”

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Posted 11 months ago

We're really glad to hear you enjoyed your experience with us!

Posted 11 months ago

“Very efficient, the beautiful condolence card was delivered very quickly.”

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Posted 11 months ago

Thanks so much!

Posted 11 months ago

“I was looking to replenish my card stock and was very pleased to find an array of quality cards at Penny Black. Postage was free for over £20, packaging was a sturdy cardboard backed envelope and my items were received very quickly. As a company they offer good shopping incentives. I’ll definitely be a return customer.”

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Posted 11 months ago

We're really glad to hear you enjoyed your experience with us!

Posted 11 months ago

Penny Black is rated 4.9 based on 1,205 reviews