Penny Black Reviews

Name: Penny Black
Rating: 4.87

4.9 Rating 961 Reviews

97 %

of reviewers recommend Penny Black

4.9

Based on 961 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Penny Black:

At Penny Black, the small moments matter. Whether you’re telling a loved one you’re proud of them, planning a llama-themed birthday party, or putting pen to paper with ideas the world isn’t quite ready for – we’re here to help you make every moment meaningful.

And because we do all the hard work of sourcing ethical, sustainable products, you can feel good when you shop – knowing that you’re a good person, buying good products, from good people.

Visit Website

Phone:

01413424375

Email:

ryan@penny-black.co.uk

Location:

721, Great Western Road, Glasgow
G12 8QX

Penny Black 5 star review on 16th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well packaged and promptly delivered. Superb service.”

Helpful Report

Posted 1 day ago

Thank you for your review!

Posted 1 day ago

“Excellent Service - I ordered the incorrect colour when ordering online- sent an email after the order explaining my error - product arrived with anended colour - beautifully packed.”

Helpful Report

Posted 3 days ago

We're really glad to hear you enjoyed your experience with us!

Posted 2 days ago

“I love the recycled bags! So useful, sturdy and beautifully made!”

Helpful Report

Posted 5 days ago

Thanks so much!

Posted 5 days ago

“First time buyer. Ordered a birthday card and it arrived within two working days. Card was packaged well and arrived undamaged. Happy customer.”

Helpful Report

Posted 6 days ago

We're really glad to hear you enjoyed your experience with us!

Posted 5 days ago

“I only odered two birthday cards and they arrived in a few days, in a very secure envelope. I will certainly have a look at your website aain.”

Helpful Report

Posted 1 week ago

Thanks so much!

Posted 1 week ago

“Very good service. Only regret was I was unable to order multiples (due to my. Ignorance of matters technical. ) Can one order by phone?”

Helpful Report

Posted 1 week ago

Thank you for your review! Yeah, we can absolutely help over the phone Mon-Fri 10-5 on 03301239750

Posted 1 week ago

“I am very pleased with my purchase.”

Helpful Report

Posted 1 week ago

Thank you for your review!

Posted 1 week ago

“Card arrived on time, well packaged and looking good.”

Helpful Report

Posted 1 week ago

Thanks so much!

Posted 1 week ago

“Exactly what I wanted. Perfectly packaged and arrived on time. Thank you for your superb service. Will definitely use again.”

Helpful Report

Posted 1 week ago

Thanks so much!

Posted 1 week ago

“Very happy with my purchase. Quick delivery, well packaged. Will definitely use Penny Black again. I'll recommend to friends and family.”

Helpful Report

Posted 1 week ago

We're really glad to hear you enjoyed your experience with us!

Posted 1 week ago

“Well designed cards , excellent materials used. Very classy cards. Delivery very quick.”

Helpful Report

Posted 1 week ago

Thanks so much!

Posted 1 week ago

“Quick postage and a fantastic new diary!”

Helpful Report

Posted 1 week ago

Thank you for your review!

Posted 1 week ago

“Card ordered and received promptly, thank you. I am very pleased with the quality of the card. Would use Penny Black again. I have only just discovered the company”

Helpful Report

Posted 1 week ago

We're really glad to hear you enjoyed your experience with us!

Posted 1 week ago

“Easy ordering. Cards arrived promptly,well packaged, lovely cards”

Helpful Report

Posted 2 weeks ago

Thanks so much!

Posted 2 weeks ago

“Website is easy to use. Depatch and delivery is fantastic.”

Helpful Report

Posted 2 weeks ago

Thanks so much!

Posted 2 weeks ago

“Good products and even ensured I got reduction when it did not work.”

Helpful Report

Posted 2 weeks ago

We're really glad to hear you enjoyed your experience with us!

Posted 2 weeks ago

“Penny Black had the exact Quentin Blake greetings cards that I had been looking for. The cards were welll protected in transit and delivery was extremely swift.”

Helpful Report

Posted 2 weeks ago

Thanks so much!

Posted 2 weeks ago

“Brilliant & beautiful thank you!”

Helpful Report

Posted 3 weeks ago

Thank you for your review!

Posted 2 weeks ago

“Gift bows were exactly the colours and size that I wanted. Thanks Penny Black.”

Helpful Report

Posted 3 weeks ago

Thanks so much!

Posted 3 weeks ago

“Good price and a fast delivery. Very pleased.”

Helpful Report

Posted 3 weeks ago

Thanks so much!

Posted 3 weeks ago

Penny Black is rated 4.9 based on 961 reviews