Penny Black Reviews

Name: Penny Black
Rating: 4.86

4.9 Rating 1,199 Reviews

97 %

of reviewers recommend Penny Black

4.9

Based on 1,199 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Penny Black:

At Penny Black, the small moments matter. Whether you’re telling a loved one you’re proud of them, planning a llama-themed birthday party, or putting pen to paper with ideas the world isn’t quite ready for – we’re here to help you make every moment meaningful.

And because we do all the hard work of sourcing ethical, sustainable products, you can feel good when you shop – knowing that you’re a good person, buying good products, from good people.

Visit Website

Phone:

01413424375

Email:

ryan@penny-black.co.uk

Location:

721, Great Western Road, Glasgow
G12 8QX

Penny Black 5 star review on 2nd September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy transaction and arrived within timeframe.”

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Posted 3 weeks ago

Thanks so much!

Posted 3 weeks ago

“A great choice of really lovely cards, was able to find some great ones.”

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Posted 3 weeks ago

Thanks so much!

Posted 3 weeks ago

“Excellent choice of cards, quick delivery- many thanks”

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Posted 3 weeks ago

Thanks so much!

Posted 3 weeks ago

“Penny Black's online store is fabulous. I love browsing there and have found many great gifts for loved ones and myself. Deliveries are always packaged safely and arrive swiftly. ⭐️⭐️⭐️⭐️⭐️”

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Posted 3 weeks ago

We're really glad to hear you enjoyed your experience with us!

Posted 3 weeks ago

“This was my first order with Penny Black and I am very pleased with everything. The service was very efficient and the wrapping paper and cards well packed so they arrived in perfect condition. Will definitely be ordering again.”

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Posted 3 weeks ago

Hi Kerris, Thanks so much for the review. Look forward to seeing you again!

Posted 3 weeks ago

“Excellent product and very speedy delivery”

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Posted 3 weeks ago

Thanks so much!

Posted 3 weeks ago

“Good service very efficient”

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Posted 4 weeks ago

We're really glad to hear you enjoyed your experience with us!

Posted 4 weeks ago

“Card was lovely but unfortunately it arrived bent. Obviously not the fault of the company but Royal Mail. I’ve left it under some weight to see if it will remove the crease.”

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Posted 4 weeks ago

Hi Mags. We'll get in touch to find out some more, and see if we can get that rectified for you.

Posted 3 weeks ago

“Hi, I haven’t received my delivery yet.”

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Posted 4 weeks ago

Hi Tracy, Really sorry to hear that. We'll be in touch to find out what has gone wrong and get it sorted for you asap. thanks

Posted 3 weeks ago

“A very nice card. Simple but sends a nice message”

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Posted 4 weeks ago

Thanks so much!

Posted 4 weeks ago

“Speedy service good quality merchandise”

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Posted 4 weeks ago

Thank you for your review!

Posted 4 weeks ago

“Just as we ordered - lovely cards. Shame about Royal Mail's poor delivery service. Excellent customer service. Thanks.”

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Posted 4 weeks ago

Hi Colin, Really sorry to hear that. We'll be in touch direct to find out what's happened and get this sorted asap for you.

Posted 4 weeks ago

“It still hasn’t arrived! I ordered it a week ago”

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Posted 4 weeks ago

Hi Elizabeth, So sorry to hear that. We'll be in touch to find out what's gone wrong and get it sorted asap.

Posted 4 weeks ago

“Order recieved, prompt service thank you..”

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Posted 1 month ago

Thanks Tim!

Posted 4 weeks ago

“Love this shop! Great range of interesting and fab products. Orders always arrive well packaged, in excellent condition and on time.”

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Posted 1 month ago

Thank you for your review!

Posted 1 month ago

“Good price. Quiclky deliverd. Excellent service thankyou”

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Posted 1 month ago

Thanks so much!

Posted 1 month ago

“Excellent service. Thank uou.”

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Posted 1 month ago

We're really glad to hear you enjoyed your experience with us!

Posted 1 month ago

“Delivery was made quickly. Product (Christmas cards) was of good quality.”

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Posted 1 month ago

Thanks so much!

Posted 1 month ago

“Great service with quick delivery. Thank you”

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Posted 1 month ago

Thanks so much!

Posted 1 month ago

“Beautiful cards. Thanks so much A*”

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Posted 1 month ago

Thank you for your review!

Posted 1 month ago

Penny Black is rated 4.9 based on 1,199 reviews