Penny Black Reviews

Name: Penny Black
Rating: 4.86

4.9 Rating 1,205 Reviews

97 %

of reviewers recommend Penny Black

4.9

Based on 1,205 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Penny Black:

At Penny Black, the small moments matter. Whether you’re telling a loved one you’re proud of them, planning a llama-themed birthday party, or putting pen to paper with ideas the world isn’t quite ready for – we’re here to help you make every moment meaningful.

And because we do all the hard work of sourcing ethical, sustainable products, you can feel good when you shop – knowing that you’re a good person, buying good products, from good people.

Visit Website

Phone:

01413424375

Email:

ryan@penny-black.co.uk

Location:

721, Great Western Road, Glasgow
G12 8QX

Penny Black 5 star review on 2nd September 2025

Anonymous

Anonymous // 01/01/2019

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“Delighted with my card.”

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Posted 10 months ago

Thank you for your review!

Posted 10 months ago

“Excellent prompt service!”

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Posted 10 months ago

We're really glad to hear you enjoyed your experience with us!

Posted 10 months ago

“Ordered some fabulous Blue Q socks on Thursday. They were in my letterbox on Monday which was sooner than expected. Kept up to date by both Penny Black and delivery partner. Couldn't ask for much more!”

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Posted 10 months ago

We're really glad to hear you enjoyed your experience with us!

Posted 10 months ago

“Beautiful Carrd, Exactly What I Wanted, Would Recommend !!!”

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Posted 10 months ago

Thanks so much!

Posted 10 months ago

“Easy to order; quick delivery - thank you!”

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Posted 10 months ago

Thanks so much!

Posted 10 months ago

“Absolutely beautiful cards and artwork for those special people”

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Posted 10 months ago

Thanks so much!

Posted 10 months ago

“Lovely card,speedy delivery.great communication, many thanks”

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Posted 10 months ago

Thank you for your review!

Posted 10 months ago

“Beautiful card, efficient and pleasant to purchase from”

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Posted 10 months ago

Thanks so much!

Posted 10 months ago

“Penny Black exceeded my expectations with their super-fast delivery! My order arrived quicker than expected, well-packaged, and in perfect condition. It’s great to see a company that values efficiency and customer satisfaction. Highly recommend for anyone looking for quality products with reliable, speedy service!”

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Posted 10 months ago

We're really glad to hear you enjoyed your experience with us!

Posted 10 months ago

“Totally reliable”

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Posted 10 months ago

Thanks so much!

Posted 10 months ago

“Excellent! So pleased my garland arrived in time for Valentines x”

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Posted 10 months ago

Thank you for your review!

Posted 10 months ago

“Delighted with the bows - make a present look really special. Easy to pull to shape. They are really large”

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Posted 11 months ago

Thank you for your review!

Posted 11 months ago

“Have used several times now, as my go to for something fun for gifts and cards, as they have by far more interesting products than in most shops near me, and superfast at delivering items too! Customer service was very efficient immediately telling me there'd been an issue with an item, and offering refund or alternative item, will happily keep using.”

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Posted 11 months ago

We're really glad to hear you enjoyed your experience with us!

Posted 11 months ago

“Lovely, individual cards, really quick service. Many thanks.”

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Posted 11 months ago

Thank you for your review!

Posted 11 months ago

“Very pleased with my purchase. To be used by a group of young children to complete a garden project. They should make a lovely display.”

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Posted 11 months ago

Thanks so much!

Posted 11 months ago

“Quality card, and received a lot quicker than I was expecting.”

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Posted 11 months ago

Thank you for your review!

Posted 11 months ago

“Really good quality card”

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Posted 11 months ago

Thanks so much!

Posted 11 months ago

“Lovely card and great quality. Quick service and well packed.”

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Posted 11 months ago

Thanks so much!

Posted 11 months ago

“This was the first time I'd come across Penny Black and was really impressed with my first shopping experience with them. There was a great range of reasonably priced cards and gifts together with sensible postage charges! I will definitely be back!”

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Posted 11 months ago

We're really glad to hear you enjoyed your experience with us!

Posted 11 months ago

“Very helpful and friendly.”

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Posted 11 months ago

Thanks so much!

Posted 11 months ago

Penny Black is rated 4.9 based on 1,205 reviews