Penny Black Reviews

Name: Penny Black
Rating: 4.86

4.9 Rating 1,205 Reviews

97 %

of reviewers recommend Penny Black

4.9

Based on 1,205 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Penny Black:

At Penny Black, the small moments matter. Whether you’re telling a loved one you’re proud of them, planning a llama-themed birthday party, or putting pen to paper with ideas the world isn’t quite ready for – we’re here to help you make every moment meaningful.

And because we do all the hard work of sourcing ethical, sustainable products, you can feel good when you shop – knowing that you’re a good person, buying good products, from good people.

Visit Website

Phone:

01413424375

Email:

ryan@penny-black.co.uk

Location:

721, Great Western Road, Glasgow
G12 8QX

Penny Black 5 star review on 2nd September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great range and availability of products.”

Helpful Report

Posted 1 year ago

Thanks so much!

Posted 1 year ago

“Prompt and good range of wrap”

Helpful Report

Posted 1 year ago

Thanks so much!

Posted 1 year ago

“Excellent - easy to order and prompt delivery! Thank you!”

Helpful Report

Posted 1 year ago

We're really glad to hear you enjoyed your experience with us!

Posted 1 year ago

“Lovely card. Very speedy delivery!”

Helpful Report

Posted 1 year ago

Thank you for your review!

Posted 1 year ago

“Best price I could find for my preferred notebook. Ordered Saturday afternoon and delivered Sunday afternoon. Fab!”

Helpful Report

Posted 1 year ago

“Excellent shopping experience received from Penny Black. I ordered the wrong size diary but Jo immediately answered my query and gave me instructions on how to return and then sent me the correct size. All a very pleasant experience from what i thought first was a disaster!”

Helpful Report

Posted 1 year ago

We're really glad to hear you enjoyed your experience with us!

Posted 1 year ago

“Ordered one day and items arrived the next day in excellent condition.”

Helpful Report

Posted 1 year ago

Thanks so much!

Posted 1 year ago

“Lovely items, and very fast delivery. Thank you!”

Helpful Report

Posted 1 year ago

Thank you for your review!

Posted 1 year ago

“Perfect card Perfect prompt service. Thank you”

Helpful Report

Posted 1 year ago

Thanks so much!

Posted 1 year ago

“Still not received my card, was told to wait longer but I’ve still not received my order. I’ve contacted them again but not heard anything back as yet. If they have to send another card I won’t receive it by the date I need it and will have to buy another card.”

Helpful Report

Posted 1 year ago

“The cards I ordered were quirky and very high quality.”

Helpful Report

Posted 1 year ago

We're really glad to hear you enjoyed your experience with us!

Posted 1 year ago

“Really good website, I ordered a Cath Kidston diary that was out of stock everywhere and came across this website which had it in stock for a great price too! It arrived fast and with no issues. Highly recommend this place!!”

Helpful Report

Posted 1 year ago

We're really glad to hear you enjoyed your experience with us!

Posted 1 year ago

“Very quick delivery and carefully packed- with a friendly message. Excellent service- will use again!”

Helpful Report

Posted 1 year ago

We're really glad to hear you enjoyed your experience with us!

Posted 1 year ago

“Game arrived well packaged.”

Helpful Report

Posted 1 year ago

Thank you for your review!

Posted 1 year ago

“Easy to order and delivery was prompt.”

Helpful Report

Posted 1 year ago

Thanks so much!

Posted 1 year ago

“Provided service expected”

Helpful Report

Posted 1 year ago

Thank you for your review!

Posted 1 year ago

“Excellent service and delivery!”

Helpful Report

Posted 1 year ago

Thanks so much!

Posted 1 year ago

“Book just arrived! Perfect condition.”

Helpful Report

Posted 1 year ago

“Great service with regular email updates and quick delivery. Ordered a birthday card that arrived in perfect condition.”

Helpful Report

Posted 1 year ago

We're really glad to hear you enjoyed your experience with us!

Posted 1 year ago

“Had stock where others didn't and arrived swiftly in perfect condition. Thank you!”

Helpful Report

Posted 1 year ago

Thank you for your review!

Posted 1 year ago

Penny Black is rated 4.9 based on 1,205 reviews