Penny Black Reviews

Name: Penny Black
Rating: 4.86

4.9 Rating 1,205 Reviews

97 %

of reviewers recommend Penny Black

4.9

Based on 1,205 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Penny Black:

At Penny Black, the small moments matter. Whether you’re telling a loved one you’re proud of them, planning a llama-themed birthday party, or putting pen to paper with ideas the world isn’t quite ready for – we’re here to help you make every moment meaningful.

And because we do all the hard work of sourcing ethical, sustainable products, you can feel good when you shop – knowing that you’re a good person, buying good products, from good people.

Visit Website

Phone:

01413424375

Email:

ryan@penny-black.co.uk

Location:

721, Great Western Road, Glasgow
G12 8QX

Penny Black 5 star review on 2nd September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality product's and super fast delivery”

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Posted 1 year ago

Thank you for your review!

Posted 1 year ago

“You hold specialised cards such as I wanted. Good to see versatility. Arrived on time so I 'm off with it to USA”

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Posted 1 year ago

Thanks so much!

Posted 1 year ago

“Product as described. Fast delivery.”

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Posted 1 year ago

Thanks so much!

Posted 1 year ago

“Stunning service. my order was processed and delivered with 36 hours.”

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Posted 1 year ago

Thanks so much!

Posted 1 year ago

“So refreshing to find quality cards, and nothing risqué about them unlike most other sellers. Will use you again.”

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Posted 1 year ago

Thank you for your review!

Posted 1 year ago

“Very good service”

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Posted 1 year ago

Thanks so much!

Posted 1 year ago

“Had what I wanted and very prompt turnaround”

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Posted 1 year ago

Thanks so much!

Posted 1 year ago

“Great online ordering service and prompt delivery”

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Posted 1 year ago

Thanks so much!

Posted 1 year ago

“Great product, quality card. Just as I ordered. Well packaged and delivered on time. Thank you 😊”

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Posted 1 year ago

Thanks so much!

Posted 1 year ago

“Package damaged! Delivered in plastic sack”

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Posted 1 year ago

Hi Patricia, Thanks for your message. I'm really sorry to hear your package arrived like that, and was damaged in transit. I'll get in touch directly to correct this for you as quickly as we can.

Posted 1 year ago

“Exceptional customer service.”

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Posted 1 year ago

We're really glad to hear you enjoyed your experience with us!

Posted 1 year ago

“Very nice planner/notebook available in only a few places in the exact configuration I was after; and at a competitive price too.”

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Posted 1 year ago

Thanks so much!

Posted 1 year ago

“A beautiful wife's birthday card. Great price and fast delivery. Will definitely use again.”

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Posted 1 year ago

Thank you for your review!

Posted 1 year ago

“It was a simple Birthday card. I was quoted delivery which was accurate. Updated on delivery and was totally impressed with this excellent service and would definitely return. Thank you Penny Black .”

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Posted 1 year ago

Thanks so much!

Posted 1 year ago

“Good service, prompt attention, thank you very much.”

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Posted 1 year ago

Thank you for your review!

Posted 1 year ago

“Very pleased with my order which was delivered in super fast time . Would definitely recommend Penny Black .”

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Posted 1 year ago

Thank you for your review!

Posted 1 year ago

“Good quality card. Appropriate, informative communication. Prompt delivery.”

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Posted 1 year ago

Thanks so much!

Posted 1 year ago

“Parcel arrived on time. Very well packed and in good order. Thank you for your care.”

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Posted 1 year ago

Thank you for your review!

Posted 1 year ago

“Great products, fast delivery and spot on service. Thanks so much!”

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Posted 1 year ago

We're really glad to hear you enjoyed your experience with us!

Posted 1 year ago

“I haven't received my order that was to take only up to 3 days.”

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Posted 1 year ago

Hi Karen, I'm really sorry to hear that your order hasn't arrived yet. I understand how frustrating this can be. I'll reach out directly to find out what's going on and get this resolved for you as soon as possible. Thanks, Ryan

Posted 1 year ago

Penny Black is rated 4.9 based on 1,205 reviews