Pachamama Ltd Reviews

Name: Pachamama Ltd
Address: 137 Greenwich High Road, Greenwich, London, London
Rating: 4.76

4.8 Rating 1,643 Reviews

93 %

of reviewers recommend Pachamama Ltd

4.8

Based on 1,643 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Pachamama Ltd 5 star review on 21st January 2026

Anonymous

Anonymous // 01/01/2019

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English

“Great choice of knitware and quick delivery”

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Posted 2 years ago

“Prompt service with helpful emails.”

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Posted 2 years ago

“Excellent selection of the Beanie Hats I wanted to purchase with matching gloves. Excellent Customer Service and Excellent Products. Will buy from again. Excellent.”

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Posted 2 years ago

“Sleeves and body a bit too long for me but will keep me warm this cold weather.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“A very good friend of mine has had his for nearly 20yrs. Still as good as New!! I had to get mine which is Grey with a pink Star. loving the edging details...Beautiful and Classy, warm and Comfortable. My friends is Navy Blue with an orange Heart.”

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Posted 3 years ago

“Arrived on schedule and very good quality, my wife is very happy with the headband and mitts and has shown several friends.”

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Posted 3 years ago

“I really like this jumper - the colours are a gentle, unusual mix of shades. I particularly like the fact that it has raglan-style sleeves because I have a small frame and narrow-ish shoulders, so many jumpers' shoulder seams come down my arms. I also chose it because the neckline looked a little lower than many - great because I can't wear wool next to my skin - too itchy! Delivery was fast.”

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Posted 3 years ago

“Good service, prompt delivery”

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Posted 3 years ago

“Lovely item. Very happy with purchase and the shipping was super fast! Many thanks”

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Posted 3 years ago

“. Good quality, beautifully designed , reliable and most important fair trade. I would happily shop here again.”

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Posted 3 years ago

“Always good items and delivery is quick”

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Posted 3 years ago

“I bought this beautiful warm wool ethnic cardigan/jacket from you and have just bought a headband in time for the cold weather. Love the colours and the soft fleece lining.”

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Posted 3 years ago

“Great designs, quality and customer service. Has certainly became my go to shop after first shop and already bought many more items after and will again in the future. Highly recommend it.”

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Posted 3 years ago

“Beautiful knitwear . So well finished. I’m delighted with my items.”

Pachamama Ltd 5 star review on 18th January 2023

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Posted 3 years ago

“Very quick delivery.”

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Posted 3 years ago

“Great hat, 2nd one I've bought from here. Lovely quality, very warm.”

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Posted 3 years ago

“I purchased a fairisle sweater for my daughter for Christmas - I don't think she's taken it off yet! The wristwarmers are fabulous in that they keep your hands and arms cosy whilst leaving your fingers free. The fact that the company are fair traders is an added bonus.”

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Posted 3 years ago

“Very warm & looks lovely. Shame that end threads of wool stick out in 3 highly visible places. Also 1 cuff is tighter than other, fortunately I have thin wrists! Haven’t had any problems before.”

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Posted 3 years ago

“I've just replaced the Pachamama jumper that I've loved and worn every winter for the past 8 years. It saw a lot of hard use during that time and was beginning to show it! I had no hesitation in buying another and the quality of the new one is just the same. Ethically produced by hand, and incredibly warm and comfortable to wear.”

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Posted 3 years ago

Pachamama Ltd is rated 4.8 based on 1,643 reviews