Pachamama Ltd Reviews

Name: Pachamama Ltd
Address: 137 Greenwich High Road, Greenwich, London, London
Rating: 4.76

4.8 Rating 1,624 Reviews

93 %

of reviewers recommend Pachamama Ltd

4.8

Based on 1,624 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Pachamama Ltd 5 star review on 6th March 2025

Anonymous

Anonymous // 01/01/2019

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English

“Very pleased with all my purchases . I have 10 pieces now ( I bought the first 3 through Amazon) I am pleased to be buying direct now though”

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Posted 1 year ago

“The fingerless lined gloves are soooo warm and cosy. Lost mine (they were a birthday present) but was definitely not replacing them with anything else!”

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Posted 1 year ago

“Pachamama were great when I ordered the wrong thing and I had to order on a Thursday to get delivered by Saturday for my mum's birthday. I like the wrong item so much, I'm giving it to someone else for their birthday. 100% wool eleveden gloves, mitt gloves and socks - my mum is 82 and suffers with arthritis and cold feet and hands and she says these are really, really warm. Thank you Pachamama for saving the day :)”

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Posted 1 year ago

“It could be easer to change sizes!! still I am very happy. Thanks for deliver such a wonderful product.”

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Posted 1 year ago

“Lovely warm hat. Fits well. I have a lot of Pachamama knitware and I have always been very pleased with the products. Especially as there are bright colours to choose from. Happy days 😀”

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Posted 1 year ago

“I am in love with all your products. Such a refreshing change from all the bland clothes elsewhere on the market. Good service too.”

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Posted 1 year ago

“Beautifully made garments which last well.”

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Posted 1 year ago

“Lovely products, quick delivery”

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Posted 1 year ago

“Excellent quality, nice designs. The hoody is a neater fit - the jacket again, beautiful colours but neck is just a bit on the wide side. Very cosy . Highly recommend.”

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Posted 1 year ago

“Great product, although not in the colour and size I wanted at the time of order.”

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Posted 1 year ago

“Lovely gloves, thanks!”

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Posted 1 year ago

“The jacket came very quickly and was carefully packaged.”

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Posted 1 year ago

“Bit disappointed to be honest, I’ve had them before and loved them. I take size five but could only order 38/39 so they are quite big and the right one is at least 1/2 inch bigger than the left one 😭☹️”

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Posted 1 year ago

“Beautiful socks... my sister loved them. She says they're super cosy and comfortable. She wishes she could wear them at work!”

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Posted 2 years ago

“I ordered large but it was huge. I saw that returns had to be at my own expense so hung on to it but it swamps me. So disappointed that there isn’t an exchange policy. I’ve had a Pachamama for 30 years so know they’re good quality but the Returns policy is rubbish”

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Posted 2 years ago

“Nice and wide choice. Ordering was easy and delivery on time.”

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Posted 2 years ago

“The kids and I love the hats and mittens. We get many compliments on the items.”

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Posted 2 years ago

“Fantastic service. I had to return and purchase a different size and I was very well looked after and even telephoned and offered additional return postage, without asking. Very pleased with the Finisterre Lined Socks purchased. Totally support their sustainable and fair approach to clothing and wouldn't be here otherwise.”

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Posted 2 years ago

“Really well made. It does the job and the design is delightful!”

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Posted 2 years ago

“Bought the Highland Cow hot water bottle, absolutely lovely.”

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Posted 2 years ago

Pachamama Ltd is rated 4.8 based on 1,624 reviews