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Pachamama Ltd Reviews

4.8 Rating 1,624 Reviews
93 %
of reviewers recommend Pachamama Ltd
4.8
Based on 1,624 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Pachamama Ltd Reviews
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
I just love pachamama creations I want everything they make including my new sofa socks:) The minor matters for me though are I feel that the inner fleece is oversize in comparison to the outer sock it’s all crumpled up making the wear frustrating! I’ve also found that the one I bought for my husbands Christmas gift has had a colour run . Aside from these factors I will continue to purchase from pachamama because stated they’re mad superbly x
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Posted 1 year ago
Good company, the lady I dealt with on the phone was a pleasure to deal with. Very knowledgeable and polite. I'd highly recommend pachamama.
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Posted 1 year ago
My last one eventually wore out after over twenty years of use.
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Posted 1 year ago
I love my new hat that matches my fingerless mittens. Will be looking for a jumper next winter. Excellent quality and so warm
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Posted 1 year ago
They have the best designs and are the nicest company to order from. They always work hard to find the right size for me and recently when my boyfriend wanted the Labrador sweater and they didn’t list his size, I wrote to them and they took his measurements and found one for him.
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Posted 1 year ago
Very quick delivery and excellent service. Return of beanie was easy.
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Posted 1 year ago
Quick responses and item arrived in good condition
Pachamama Ltd 5 star review on 1st February 2024
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Posted 1 year ago
Puffin headband and matching wrist warmers. Fabulous. Recommend.
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Posted 1 year ago
Very unusual and well made products
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Posted 1 year ago
lovely hat and hand warmers, and prompt delivery
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Posted 1 year ago
The cardigan is beautiful, cosy and extremely warm. The price was very reasonable and the delivery process went smoothly.
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Posted 1 year ago
A very reliable company with beautiful quality products!
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Posted 1 year ago
A beautiful present for my granddaughter. She loves it
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Posted 1 year ago
I love the hat and the quality however, I am very disappointed with the Pom Pom on the top it is very sparse indeed some strands of wool have come out and it is totally different to the Pom Pom and the picture
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Posted 1 year ago
Excellent company and beautiful knitwear. I've recommended them to friends and family. Can't fault them on every level.
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Posted 1 year ago
Very nice , wife loved it
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Posted 1 year ago
I ordered the wrong size originally and my refund came through very promptly and my reordered jacket arrived quickly. It is my second Pachamama jacket, my first.one is over 10 years old and as good as new. I wear it every day in cold weather. My new jacket is lovely and a good fit.
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Posted 1 year ago
Beautiful Bobble beanie hat and matching hand warmers, Puffin design, my Daughter loves them, thank you😊x
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Posted 1 year ago
Love the hat , good service. I think it's great that it's fair trade
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Posted 1 year ago
I love my Puffin bobble hat, it fits well and looks fab, got lots of lovely comments too.
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Posted 1 year ago
Pachamama Ltd is rated 4.8 based on 1,624 reviews