Pachamama Ltd Reviews

Name: Pachamama Ltd
Address: 137 Greenwich High Road, Greenwich, London, London
Rating: 4.76

4.8 Rating 1,642 Reviews

93 %

of reviewers recommend Pachamama Ltd

4.8

Based on 1,642 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Pachamama Ltd 5 star review on 21st January 2026

Anonymous

Anonymous // 01/01/2019

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English

“Everything as advertised. Delivery fairly quick.”

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Posted 4 years ago

“Such a lovely company to deal with, offering beautiful cosy winter jackets. Riza was extremely thorough and helpful in answering queries re sizing and product details so I’ve ended up with the perfect jacket. I would purchase from Pachamama again, as I have done before, and would highly recommend. Thank you very much”

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Posted 4 years ago

“Lovely wrap in fair isle pattern. Not too bulky and can be worn indoors on a cold day. Bought as a gift for a friend . I hope she likes it. I would be pleased to receive it ! Good value.”

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Posted 4 years ago

“Excellent product and service. I initially ordered a large but failed to notice it was marked L/Xl. Returned without problems, quick refund. Reordered as M/L and fits perfectly. Lovely jumper.”

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Posted 4 years ago

“Swift delivery. I bought these for my wife for Xmas, but decided to give her them early to get the benefit as it has turned cold. She loves them! Highly recommended .”

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Posted 4 years ago

“EXCELLENT CUSTOMER SERVICE. LOVELY PRODUCT.”

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Posted 4 years ago

“Beautiful 'Snow in Summer' socks - they were a gift for my sister and she was very pleased. Especially with this cold spell of weather we are having! She always suffers with cold feet - hopefully these pretty and practical socks will help!”

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Posted 4 years ago

“i have purchased several sweaters from Pachamam ltd over the past several years. Once had to talk to customer support as my payment would not go through. Stellar customer support, always quality.”

Pachamama Ltd 5 star review on 20th November 2021

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Posted 4 years ago

“Great product and my hand warmers are so comfortable and warm. Will definitely be buying more! Great service!”

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Posted 4 years ago

“Love your products but would really wish you would also make some much thinner woolen sweaters for everday indoor use.”

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Posted 4 years ago

“Fantastic great quality and brilliant service”

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Posted 4 years ago

“Haven't actually worn the daisy jumper yet...waiting for colder weather but it looks beautiful, a bit on the big size, but I prefer that ,good shape and fits well around the neck!”

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Posted 4 years ago

“Lovely goods but very potent chemical smell which is odd and off putting”

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Posted 4 years ago

“This is beautiful Knitwear that will last for years. I have two cardigans, leg warmers, hats and gloves that I really treasure. Great quality products with a prompt delivery service.”

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Posted 4 years ago

“I bought four beautiful hand warmers as Christmas presents. I know the recipients will love them as much as I do. The process of ordering and delivery was so easy.”

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Posted 4 years ago

“Very pleased with my Finisterre cardigan, lovely chunky style giving plenty of warmth. Unfortunately not so pleased with the packaging (two plastic bags), this alone would make me think twice about ordering further items.”

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Posted 4 years ago

“Absolutely delighted with the two body warmers I bought recently.The bright red one I will take with me when I visit my son in London for Christmas.”

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Posted 4 years ago

“Pachamama is to be recommended both on their service and quality and would make excellent presents for Christmas.”

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Posted 4 years ago

“Always prompt delivery. Returns and refunds where applicable, are always dealt with professionally.”

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Posted 4 years ago

“Your things are absolutely beautiful but unfortunately I’ve had to send most of my order back as it’s way too big for me. The hat is too small but it’s so pretty I’m keeping it for my daughter to grow in to :)”

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Posted 4 years ago

Pachamama Ltd is rated 4.8 based on 1,642 reviews