Pachamama Ltd Reviews

Name: Pachamama Ltd
Address: 137 Greenwich High Road, Greenwich, London, London
Rating: 4.76

4.8 Rating 1,628 Reviews

93 %

of reviewers recommend Pachamama Ltd

4.8

Based on 1,628 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Pachamama Ltd 5 star review on 6th March 2025

Anonymous

Anonymous // 01/01/2019

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English

“Efficient business with rapid delivery”

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Posted 2 years ago

“Beautiful cushion. Soft and well made. Prompt delivery. Would buy again.”

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Posted 2 years ago

“I love my crocheted terracotta sun hat. It is comfortable to wear, and the wired brim means that I can shape it at different angles to keep the sun out of my eyes when I am reading in the garden.”

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Posted 2 years ago

Thank you so much for your wonderful review and we are so glad to hear that you are enjoying your new summer hat! ❤️ -Pachamama Team

Posted 2 years ago

“Just beautiful. Super quality and lovely colours. Even makes me look forward to cold weather!”

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Posted 2 years ago

“My hemp/cotton sunhat arrived quickly and took no harm when squeezed through the letterbox, so it will fold, pack and travel well. Slightly more fawn/grey than the straw colour I was expecting, but it smells of summer straw which I love!”

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Posted 2 years ago

“Great slippers - people are always asking where I got them! Comfortable and stylish.”

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Posted 2 years ago

“Love it and a perfect fit”

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Posted 2 years ago

“Absolutely delighted both with colour and fit. My socks are a gorgeous blue.”

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Posted 2 years ago

“So pleased with this beautiful cosy blanket. Fantastic quality and it looks beautiful on our sofa. Shipping was much quicker than expected too!”

Pachamama Ltd 5 star review on 28th April 2023

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Posted 2 years ago

Oh what a lovely set up you have! Thank you very much for your kind review. -Pachamama Team

Posted 2 years ago

“Had tried it on at Kew gardens, thought I'd look through the website at all the patterns. Found the perfect one that matches my style and wardrobe. Very comfortable because of the fleece lining around the forehead. As someone who doesn't like to buy clothes often, it's everything I hoped for. And bonus points for the fairtrade bit.”

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Posted 2 years ago

“A very expensive lesson, cost me £7.95 to deliver and £5 to return (Pachamama don't pay for returns!), so my advice is be VERY VERY SURE YOU WANT THE ITEM, or it'll cost a lot in delivery and return. Sosadly only 2*s as the returns process is negligible - basically you have to send it back yourself, but in fairness they are not a big company like Seasalt,Whitestuff etc. I do still feel they could have a return policy that pays at least some of the return cost. It cost me nearly £6 to return.”

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Posted 2 years ago

“Lovely hat. Always complimented on. Great quality!”

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Posted 2 years ago

“It's great ....but it badly smell of sheep. I work with and clip sheep. Wool need to be more thoroughly washed before knitting.”

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Posted 2 years ago

“This is the third hat I have purchased. The quality is excellent and they are cosy and warm to wear. They bobble hats do not 'ride up' when wearing because of the strip inside which also stops the hats from being itchy! Would highly recommended.”

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Posted 2 years ago

“We love Pachamama, have already got a couple of wooly hats and now got the leg warmers which are just very lovely. They are warm and well made and just so much nicer than the stuff you get on the High Street.”

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Posted 2 years ago

“I purchased two sweaters online. They arrived much quicker than expected. The quality is outstanding. Buy with total confidence.”

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Posted 2 years ago

“Lovely fairtrade product!”

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Posted 2 years ago

“Absolutely gorgeous! Very good quality, lovely colours, the fleece band in the bobble hat keeps it warm and in place. Couldn’t be more delighted”

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Posted 2 years ago

“I love the Pachamama Knitwear. I wear the Jumpers Beanies and Wrist and Hand Warmers keeping me beautifully cosy and warm during the Winter cold. Thank you Pachamama ladies knitting these lovely items in Nepal.”

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Posted 2 years ago

Thank you for your support Arminell! We hope the woollies are keeping you warm x -Pachamama Team

Posted 2 years ago

“Never let you down Very pleased with purchase”

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Posted 2 years ago

Pachamama Ltd is rated 4.8 based on 1,628 reviews