Pachamama Ltd Reviews

Name: Pachamama Ltd
Address: 137 Greenwich High Road, Greenwich, London, London
Rating: 4.76

4.8 Rating 1,628 Reviews

93 %

of reviewers recommend Pachamama Ltd

4.8

Based on 1,628 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Pachamama Ltd 5 star review on 6th March 2025

Anonymous

Anonymous // 01/01/2019

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English

“Very efficient company kept me informed of delivery progress all along. Very happy with my purchase it is the second one bought as a gift”

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Posted 2 years ago

“I've bought two (of these) hats and three pairs of gloves from Pachamama and all are lovely.”

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Posted 2 years ago

“Very pleased with this company. The website is easy to use and the Beanie that I purchased is of good quality.”

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Posted 2 years ago

“I was given a pair of these socks for Christmas for wearing after cold water swimming and they are FANTASTIC- really keep you warm and easy to put on. Bought two more pairs to give to fellow swimmers 🏊‍♀️ It was easy to order and they arrived quickly.”

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Posted 2 years ago

“I received a pair of thick bed socks instead of a hat so just awaiting refund”

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Posted 2 years ago

“Excellent product - striped jumper and excellent service. Highly recommend”

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Posted 2 years ago

“I was delighted with my purchases from Pachamama. I would love to support them again. Lovely quality.”

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Posted 2 years ago

“Prompt delivery. Great selection and easy to use website. My hat is possibly a little tight - but is really warm and I've received many compliments - it looks really nice, bright and colourful”

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Posted 2 years ago

“Amazing - contacted them for a specifically large hat - they went out of their way to get the right item in the correct size. I am super happy with both service and the product (robin bobble beanie hat) is just amazing. Thank you.”

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Posted 2 years ago

“Order arrived very quickly. Thank you.”

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Posted 2 years ago

“Beware customs duties payable on items shipped from the UK to eu member countries. Read the terms and conditions of sale.”

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Posted 2 years ago

“Good company. Easy to deal with, with excellent products which are good to wear.”

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Posted 2 years ago

“Love the quality and fit of the hats. So warm and cosy and fits so well without riding up. Delighted with purchase. Prompt delivery.”

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Posted 2 years ago

“I have several Pachamama items and I love them all Many Thanks”

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Posted 2 years ago

“Till now i didn't recieve anything. I payed for the customs import tax a week ago. Further: i was unpleasantly surprised that i had to pay that tax: i was not aware that your websiteshop is in the UK Kind regards B.v.d Lisdonk”

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Posted 2 years ago

“Love the idea and pattern and colours but unfortunately as the knitted stitches are quite loose and open the wind and draught blows through them and no lining so they are not that warm sadly. Also they are tight around the bottom of the fingers but loose everywhere else even though I requested for a small hand if possible.”

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Posted 2 years ago

“Excellent service 😊”

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Posted 2 years ago

“Very pleased with purchase. Good price and excellent quality. Thank you very much.”

Pachamama Ltd 5 star review on 12th February 2023

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Posted 2 years ago

“Beautiful designs in knitted wool are very satisifying and toasty warm!”

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Posted 2 years ago

“Very easy to purchase exactly what I wanted and quick to arrive.”

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Posted 2 years ago

Pachamama Ltd is rated 4.8 based on 1,628 reviews