Pachamama Ltd Reviews

Name: Pachamama Ltd
Address: 137 Greenwich High Road, Greenwich, London, London
Rating: 4.76

4.8 Rating 1,696 Reviews

93 %

of reviewers recommend Pachamama Ltd

4.8

Based on 1,696 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Pachamama Ltd 5 star review on 6th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Like the designs”

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Posted 2 years ago

“I bought the Cochabamba Sweater as a gift for my daughter's birthday. Unfortunately, she found the sweater unflattering and scratchy. Lovely looking sweater though.”

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Posted 2 years ago

“Hello, I still have not gotten my purchase.”

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Posted 2 years ago

“Beware customs duties payable on items shipped from the UK to eu member countries. Read the terms and conditions of sale.”

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Posted 3 years ago

“Love the idea and pattern and colours but unfortunately as the knitted stitches are quite loose and open the wind and draught blows through them and no lining so they are not that warm sadly. Also they are tight around the bottom of the fingers but loose everywhere else even though I requested for a small hand if possible.”

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Posted 3 years ago

“Very warm & looks lovely. Shame that end threads of wool stick out in 3 highly visible places. Also 1 cuff is tighter than other, fortunately I have thin wrists! Haven’t had any problems before.”

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Posted 3 years ago

“The long socks arrived on time & looked great; fab colours. However I'm a sock size 7 & they were far too big in the foot so the heel was up the back of my leg & sadly I've had to return them. They'd be a good fit for size 10.”

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Posted 3 years ago

“Lovely cosy sheep jumper”

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Posted 3 years ago

“After an initial glitch when ordering, the goods arrived, but sadly I have returned them for the reasons highlighted below.”

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Posted 3 years ago

“The product arrived on time. As it is a gift I cannot review it. Unable to answer questions.”

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Posted 3 years ago

“Nice hat but the bobbles fell off on first wear”

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Posted 3 years ago

“I bought a Tintagel zip jacket. It was well made and very attractive. Unfortunately, it was too bulky round the shoulders so I have returned it. Not a criticism, not all garments fit everyone, and return postage not too pricy”

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Posted 3 years ago

“I bought an Elveden tank top in the medium size. The top was beautifully made and in a gorgeous combination of colours. Unfortunately, the top was very small - particularly the openings for the arms and so sadly I had to return it. As requested, I did give Pachamama my usual dress size and chest measurements as well as my height. I would be more inclined to try another item from the Pachamama range of clothing if they put more sizing information on their website about each of their products. Most of the companies that I buy from specify as standard the width across chest, across shoulders, length, bottom width etc. Without this information you are unnecessarily wasting time and incurring two lots of postage fees. It's a shame because the tank top was a lovely quality at a fair price.”

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Posted 3 years ago

“Unable to review item as the day after I was told that the item had been dispatched I received an email to say it was out of stock! How does that work!?I hope that my refund has been actioned!”

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Posted 3 years ago

“You are good quality but the bed socks were not the size I ordered anyway I have passed on to my wife but am loath to reorder again in case the same thing happens I have an old pair but they are coming apart just have to make di”

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Posted 3 years ago

“Sent order relatively quickly”

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Posted 4 years ago

“This is my second”

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Posted 4 years ago

“Loved the sweater but had to return it, it was way to big came down to my knees.”

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Posted 4 years ago

“I love the hat, a really snug fit. The mittens are a great length and very cosy BUT the thumbs appeared to have no lining. When I worked on the lining I could make it fit a short way into the thumbs which is ok but not ideal.”

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Posted 4 years ago

“First pair of handwarmers EXCELLENT! Second pair disappointing. Too long , did not fit well . Too slack at top and bottom . Very disappointing after first pair SO GORGEOUS!!”

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Posted 4 years ago

Pachamama Ltd is rated 4.8 based on 1,696 reviews