Pachamama Ltd Reviews

Name: Pachamama Ltd
Address: 137 Greenwich High Road, Greenwich, London, London
Rating: 4.76

4.8 Rating 1,604 Reviews

93 %

of reviewers recommend Pachamama Ltd

4.8

Based on 1,604 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Pachamama Ltd 5 star review on 6th March 2025

Anonymous

Anonymous // 01/01/2019

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English

“One of the reasons for buying this product was the company ethos. The fact that it is made in Nepal and supports the local economy and people was what I based my purchase choice on. It's not easy to find this type of company so was delighted to find Pachamama.”

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Posted 10 months ago

“Nice hat, colourful and fits well. Also have a jumper from thsi company. Good quality and generous in the lenght which you don't always seem to get these days. Happy camper!”

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Posted 10 months ago

“Absolutely love my lamb tea cosy”

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Posted 10 months ago

“I bought a lovely snuggly beanie hat and it is perfect. Lovely colours, fleece lined and comfortable and warm.”

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Posted 11 months ago

“Very pleased with the wrist warmers, fast delivery and great communication. Thank you.”

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Posted 11 months ago

“Robin Bobble Beanie. Lovely quality product, despatced promptly. Excellent value and really nice to support artisan workers in Nepal.”

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Posted 11 months ago

“Pachamama dealt with my order quickly and efficiently. My item arrived sooner than expected. Very good service.”

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Posted 11 months ago

“I ordered the Helmsdale hoodie in medium. I usually wear a size 12 and it’s perfect. Delivery was good and I am very pleased with my purchase. It’s so warm and cosy and on a dry cold day it’s perfect for a walk. Love it so much that I bought a pachamama hat while I was out at the weekend. Love that too!”

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Posted 11 months ago

“I love that things are hand knitted by real people. I bought a hat and a jumper for my husband's birthday. I had to guess sizes but what came fitted perfectly and looks like it's been knitted by hand. Perfect!”

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Posted 11 months ago

“I've return for refund bobble when touched comes apart and eye missing off puffin to small for adult I have no hair due to chemo and still don't fit when will I get a refund I wouldn't recommend this company at all terrible service”

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Posted 11 months ago

“Brilliant Love it”

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Posted 11 months ago

“Delighted with both Pachamama hats purchase. Good quality. Keep your head warm.”

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Posted 11 months ago

“Good service. Website clear and easy to use. Parcels arrived as stated. Well wrapped in waterproof packing so not wet if rained and left outside”

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Posted 11 months ago

“A timely delivery of a good product.”

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Posted 11 months ago

“I love the Pachamama knitwear and own a few hats and wrist warmers now.”

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Posted 11 months ago

“Mon 3ème cardigan commandé et le plus joli alors que j’aime beaucoup les 2 autres. Tous bien chauds et ne boulochent pas : l’idéal”

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Posted 11 months ago

“I bought these for my sister. I got a pair of the fleece lined fingerless gloves for Christmas and I honestly can’t leave the house without them now. I thought being fingerless that they wouldn’t really keep my hands warm - I was very wrong! So so warm, incredibly comfy and so much easier to do other tasks using my hands without having to take my gloves on/off. Was so happy with them, I bought a pair for my sister, and she is equally obsessed. 10/10 would recommend.”

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Posted 11 months ago

“Lovely subtle colours and so very cosy! Thank you to the knitters.”

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Posted 11 months ago

“I purchased a pair of men's Blue striped Blakeney Handwarmers for my 26 year old son who is confined to a wheelchair and they are so convenient and warm. Excellent service from Pachamama.”

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Posted 11 months ago

“Had brought a pair of the sheep wrist wamers sometime ago and mistakenly put them in a normal wash, hence they shrunk. Missed them so much ended up buying another pair and another to go with them. The updated style are a little bigger but both have me smiling again as cheerful and finger free especially if working from home on that keyboard. Thank you.”

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Posted 11 months ago

Pachamama Ltd is rated 4.8 based on 1,604 reviews