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Oilfast Reviews

4.9 Rating 2,230 Reviews
97 %
of reviewers recommend Oilfast
Company Reviews Metrics Info
4.9
Based on 2,230 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Oilfast Reviews

About Oilfast:

Oilfast delivers Kerosene Heating Oil, Gas Oil, and Road Diesel to homes and businesses all year round - operating as Oilfast in Scotland and OilMaxx in England.

We’re proud to be the fastest-growing fuel company in Scotland, backed by an experienced, knowledgeable team who support every step of our journey.

Exceptional service is at the heart of what we do. Combine that with first-class local knowledge and competitive prices, and it’s easy to see why Oilfast is the automatic choice for both domestic and commercial fuel oil and lubricants.

No delivery is too big or too small. Our extensive fleet includes everything from compact tankers for tight access, right up to articulated vehicles capable of delivering 36,500 litres - giving you complete flexibility for your fuel needs.

Committed to quality, every time.
We don’t use large call centres. Instead, you’ll speak to a friendly, local team who understands your area. And with our reliable, experienced drivers, we’re proud to offer a delivery service that goes the extra mile - literally.

Visit Website

Phone:

01698 537 152

Email:

lorraine.stewart@oilfast.co.uk

Location:

Nethan Street, , Motherwell,
Nethan Street, , Motherwell
North Lanarkshire
ML1 3TF

Write Your review

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Mrs Elaine Wilson
Verified Buyer
“I have used Oilfast in Insch for my heating oil supply for over 10 years and have always been very satisfied with the service from the placing of order to delivery, all staff have always been helpful and efficient.”
Oilfast 5 star review on 28th April 2023
Helpful Report
Posted 3 years ago
Thank you so much Mrs Elaine Wilson, for taking the time to leave us a 5 star rating! We really appreciate it! I'm so pleased to hear that you've been using Oilfast in Insch for over 10 years and have been continuously satisfied with the service. It's customers like you that keep us going and we really appreciate your loyalty. Thank you for your continued support.
Posted 3 years ago
Mr Fraser Gibb
Verified Buyer
“Fantastic efficient company. Will continue to use again and again”
Oilfast 5 star review on 28th April 2023
Helpful Report
Posted 3 years ago
Thank you so much for your 5-star rating of Oilfast, Mr Fraser Gibb! We are delighted to have your support and even more pleased that you are such a loyal customer. Your kind words "Fantastic efficient company. Will continue to use again and again" mean so much to us and we truly appreciate your loyalty and business. Thank you - we look forward to being of service again and again.
Posted 3 years ago
Mrs May Adamson
Verified Buyer
“Everything was quite satisfactory. I would appreciate a phone call from you.”
Helpful Report
Posted 3 years ago
Hi, thanks for the feed back , I have passed a message for your depot to contact you Take care
Posted 3 years ago
Mrs Lisa Miller
Verified Buyer
“Fast and efficient service as always. Staff are all friendly and helpful.”
Oilfast 5 star review on 28th April 2023
Helpful Report
Posted 3 years ago
Thank you so much, Mrs Miller, for your 5 star rating of Oilfast! We are truly grateful that you choose to continue to work with us. Fast and efficient service as always. Staff are all friendly and helpful. We really appreciate your loyalty and support.
Posted 3 years ago
Mr Robert Moffat
Verified Buyer
“Quick efficient service from Crieff Depot.”
Oilfast 5 star review on 28th April 2023
Helpful Report
Posted 3 years ago
Thank you so much for providing us with a 5 star rating, Mr Moffat! It is great to hear that you had a positive experience with our Quick efficient service from Crieff Depot. We are also very glad that you chose to return to us as a loyal customer - it truly means a lot! Thank you for the wonderful review of Oilfast!
Posted 3 years ago
Mrs Doreen Robertson
Verified Buyer
“Always happy with the Oban depot. Oil is delivered quickly.”
Oilfast 5 star review on 28th April 2023
Helpful Report
Posted 3 years ago
Thank you so much for your 5 star rating of Oilfast, Mrs Robertson ! We're delighted that you're always happy with the Oban depot and that the oil is delivered quickly. We sincerely appreciate your kind testimonial.
Posted 3 years ago
Mr John Sealey
Verified Buyer
“Excellent customer service from the office and the drivers. Would totally recommend.”
Oilfast 5 star review on 28th April 2023
Helpful Report
Posted 3 years ago
Thank you so much for your amazing 5 star rating, Mr Sealey! We are glad to have you as a returning customer and are so thankful for your kind words about our excellent customer service from both the office and our drivers. We appreciate your kind recommendation and your repeat business.
Posted 3 years ago
Mr Ian Mcmaster
Verified Buyer
“Fast efficient service that has yet to let us down!”
Oilfast 5 star review on 28th April 2023
Helpful Report
Posted 3 years ago
"Thank you for your review; it is very much appreciated by the whole team here at Oilfast, as we all work really hard to provide the highest levels of customer service to all our valued clients. If you need any further assistance from the team, please contact your local depot: https://www.oilfast.co.uk/contact-us/ . Thanks again for your review and your custom."
Posted 3 years ago
Mrs Jane Hughson
Verified Buyer
“I always use OilFast as they are efficient and the drivers are always polite and courteous. I have recommended them to my friends.!”
Oilfast 5 star review on 28th April 2023
Helpful Report
Posted 3 years ago
"Thank you for your review; it is very much appreciated by the whole team here at Oilfast, as we all work really hard to provide the highest levels of customer service to all our valued clients. If you need any further assistance from the team, please contact your local depot: https://www.oilfast.co.uk/contact-us/ . Thanks again for your review and your custom."
Posted 3 years ago
Doctor David Main
Verified Buyer
“Excellent customer service, nothing is a bother, and the efficient and friendly staff are helpful at all times.”
Oilfast 5 star review on 28th April 2023
Helpful Report
Posted 3 years ago
Thank you for your 5 star rating of Oilfast, Doctor David Main. We are thrilled that you have noticed our excellent customer service, nothing is a bother and that our efficient and friendly staff have been helpful at all times. On behalf of everyone at Oilfast, thank you for being a loyal customer and for continuing to come back to us.
Posted 3 years ago
Mr Michael Buckley
Verified Buyer
“I found them very helpful,very reasonably priced. The operator arrived on time and was very polite and helpful.”
Oilfast 5 star review on 28th April 2023
Helpful Report
Posted 3 years ago
"Thank you for your review; it is very much appreciated by the whole team here at Oilfast, as we all work really hard to provide the highest levels of customer service to all our valued clients. If you need any further assistance from the team, please contact your local depot: https://www.oilfast.co.uk/contact-us/ . Thanks again for your review and your custom."
Posted 3 years ago
Mr Don Mcbean
Verified Buyer
“Excellent efficient professional delivery thanks”
Oilfast 5 star review on 28th April 2023
Helpful Report
Posted 3 years ago
Thank you so much for your 5 star rating of Oilfast, Mr Mcbean! We are delighted to hear that you've been happy with our excellent, efficient, and professional delivery. We are truly thankful to you for being a loyal and repeating customer.
Posted 3 years ago
"Thank you for your review; it is very much appreciated by the whole team here at Oilfast, as we all work really hard to provide the highest levels of customer service to all our valued clients. If you need any further assistance from the team, please contact your local depot: https://www.oilfast.co.uk/contact-us/ . Thanks again for your review and your custom."
Posted 3 years ago
Wallace Roofing And Building Limited
Verified Buyer
“Oilfast as a company are so easy to deal with, from ordering to delivery.”
Oilfast 5 star review on 28th April 2023
Helpful Report
Posted 3 years ago
Thank you, Wallace, for your 5-star rating of Oilfast! We are delighted to hear that you found us so easy to deal with - from ordering to delivery! We are especially grateful for you continuing to come back to us as a repeating customer.
Posted 3 years ago
Mrs Lorraine Middleton
Verified Buyer
“Efficient telecommunication with the ladies in the office, whether checking current oil prices or ordering nothing is too much trouble. This is backed up 100% by the delivery team who are friendly, polite and obliging - not all companies deliver these basics, but OILFAST staff do, its somewhat refreshing!”
Oilfast 5 star review on 28th April 2023
Helpful Report
Posted 3 years ago
Thank you for your review; it is very much appreciated by the whole team here at Oilfast, as we all work really hard to provide the highest levels of customer service to all our valued clients. If you need any further assistance from the team, please contact your local depot: https://www.oilfast.co.uk/contact-us/ . Thanks again for your review and your custom.
Posted 3 years ago
Thank you Mrs Middleton for your 5-star rating of Oilfast. We deeply appreciate your kind words about our efficient telecommunication with our ladies in the office and the delivery team who are friendly, polite, and obliging. It's refreshing to us to hear that our staff are providing such great service. We are thankful for your loyalty and that you have been a returning customer. Thank you for choosing Oilfast!
Posted 3 years ago
Ms Sharon Cameron
Verified Buyer
“Great service , very reliable! Always friendly staff”
Oilfast 5 star review on 28th April 2023
Helpful Report
Posted 3 years ago
Thank you for your review; it is very much appreciated by the whole team here at Oilfast, as we all work really hard to provide the highest levels of customer service to all our valued clients. If you need any further assistance from the team, please contact your local depot: https://www.oilfast.co.uk/contact-us/ . Thanks again for your review and your custom.
Posted 3 years ago
Mrs Michelle Boon
Verified Buyer
“Good service but not happy about the fact that you had my money for nearly a week before delivery”
Helpful Report
Posted 3 years ago
We are very disappointed that you didn’t have a positive experience with the team here at Oilfast. Our aim is to always provide the highest level of customer service. Please contact us at complaints@oilfast.co.uk so we can try and resolve the situation for you.
Posted 3 years ago
Mr Ian Marshall
Verified Buyer
“Never let me down with delivery. Competitive prices.”
Oilfast 5 star review on 28th April 2023
Helpful Report
Posted 3 years ago
Thank you for your review; it is very much appreciated by the whole team here at Oilfast, as we all work really hard to provide the highest levels of customer service to all our valued clients. If you need any further assistance from the team, please contact your local depot: https://www.oilfast.co.uk/contact-us/ . Thanks again for your review and your custom.
Posted 3 years ago
Mr James Hall
Verified Buyer
“Oilfast is an excellent service, especially for people in remote areas. We are served by the Inverness depot and the delivery is hassle free and always on the due date.”
Oilfast 5 star review on 28th April 2023
Helpful Report
Posted 3 years ago
Thank you so much, Mr Hall, for your 5 star rating of Oilfast. We are delighted to hear that you are pleased with our services and that you are a loyal and returning customer. We value the feedback of all Oilfast customers and take pride in providing the best and most reliable service, particularly those customers in remote areas. We look forward to continue serving you hassle free delivery on the due date. Thank you for your continued support!
Posted 3 years ago
Andrew & Hellen Macinnes
Verified Buyer
“We've been with oilfast for 6 years now and they've never let us down. Deliveries are usually before expected date but NEVER late. The boys are respectful of our property and always polite. Wouldn't go anywhere else. I highly recommend oilfast.”
Oilfast 5 star review on 19th April 2023
Helpful Report
Posted 3 years ago
Thank you for your review; it is very much appreciated by the whole team here at Oilfast, as we all work really hard to provide the highest levels of customer service to all our valued clients. If you need any further assistance from the team, please contact your local depot: https://www.oilfast.co.uk/contact-us/ . Thanks again for your review and your custom.
Posted 3 years ago
Mr DES THOMSON
Verified Buyer
“We phone Tommy from Oilfast in Inverness when we are running low, always beats boiler juice and other companies, fast delivery... Highly recommended.. The Osprey Hotel Kingussie”
Oilfast 5 star review on 14th April 2023
Helpful Report
Posted 3 years ago
Thank you for your review; it is very much appreciated by the whole team here at Oilfast, as we all work really hard to provide the highest levels of customer service to all our valued clients. If you need any further assistance from the team, please contact your local depot: https://www.oilfast.co.uk/contact-us/ . Thanks again for your review and your custom.
Posted 3 years ago
Thank you so much for your 5 star rating of Oilfast, Mr Thomson! It's customers like you that make us proud to provide top quality oil that's fast and efficient in delivery. We're glad to hear that we've been your go-to choice for your oil needs; it means a lot that you've been with us for so long. We appreciate your loyalty. Thank you for your kind words and for recommending us to others. We look forward to continuing to serve you and your customers well.
Posted 3 years ago
Oilfast is rated 4.9 based on 2,230 reviews
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