Oilfast Reviews

Name: Oilfast
Address: Nethan Street, , Motherwell, Nethan Street, , Motherwell, North Lanarkshire
Rating: 4.85

4.9 Rating 2,230 Reviews

97 %

of reviewers recommend Oilfast

Company Reviews

Metrics

Info

4.9

Based on 2,230 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Oilfast:

Oilfast delivers Kerosene Heating Oil, Gas Oil, and Road Diesel to homes and businesses all year round - operating as Oilfast in Scotland and OilMaxx in England.

We’re proud to be the fastest-growing fuel company in Scotland, backed by an experienced, knowledgeable team who support every step of our journey.

Exceptional service is at the heart of what we do. Combine that with first-class local knowledge and competitive prices, and it’s easy to see why Oilfast is the automatic choice for both domestic and commercial fuel oil and lubricants.

No delivery is too big or too small. Our extensive fleet includes everything from compact tankers for tight access, right up to articulated vehicles capable of delivering 36,500 litres - giving you complete flexibility for your fuel needs.

Committed to quality, every time.
We don’t use large call centres. Instead, you’ll speak to a friendly, local team who understands your area. And with our reliable, experienced drivers, we’re proud to offer a delivery service that goes the extra mile - literally.

Visit Website

Phone:

01698 537 152

Email:

lorraine.stewart@oilfast.co.uk

Location:

Nethan Street, , Motherwell,
Nethan Street, , Motherwell
North Lanarkshire
ML1 3TF

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237

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and fast delivery.”

Oilfast 5 star review on 28th April 2023

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Posted 3 years ago

Thank you Mrs Park for leaving us a 5 star rating and for your kind words about our great service and fast delivery. We truly appreciate your loyalty and look forward to serving you again soon!

Posted 3 years ago

“Inverness Depor have been absolutely marvellous to me. I am elderly and live alone and through thick and thin thay get out to me and make sure I am never left cold.”

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Posted 3 years ago

Thank you so much for your 5 star rating of Oilfast! We are glad to have you as a loyal customer and we appreciate your loyalty and commitment to us during this time. We take pride in being able to provide the best service, especially to those who live alone and elderly. We are thrilled that Inverness Depor have been marvellous to you and we are grateful for your continued support. Thank you for being a repeating customer of Oilfast.

Posted 3 years ago

“I like using Oilfast for the price of the heating oil is very competitive. The delivery drivers are very friendly and take care not to do any damage to anything when manuvering the filler hose into the tank.”

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Posted 3 years ago

Thank you so much, Mr Potts, for taking the time to leave a 5 star rating for Oilfast. I'm thrilled to hear that you are pleased with the price of the heating oil and the delivery drivers. We really appreciate your loyalty, and thank you for your repeat business!

Posted 3 years ago

“I have always found my local depot Crieff extremely helpful, friendly and reliable.”

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Posted 3 years ago

Thank you Mrs Garden, for your 5 star rating! I agree - Oilfast provide a fantastic service. And I have always found my local depot Crieff extremely helpful, friendly and reliable. Much appreciated!

Posted 3 years ago

“JUST WHAT THEY SAY ON THEIR DELIVERY OIL SUPER FAST DELIVERY VERY RESPECTFUL DRIVERS !!”

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Posted 3 years ago

Thank you so much for your 5-star rating of Oilfast, Marion! We are so glad that you are pleased with our “super fast delivery” and that our drivers are “very respectful”. We truly appreciate your loyalty as a repeating customer.

Posted 3 years ago

“Great company, acting always fast, providing great product for reasonable prices.”

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Posted 3 years ago

Thank you so much, Miss Sujova, for your amazing 5 star rating of Oilfast! We appreciate your loyalty and that you have placed your trust in us. It really warms our hearts to know that you have had such a great experience, and that our products and services have met your expectations. We pride ourselves on great service, fast delivery, and reasonable pricing - so thank you for noticing! We truly value your support and look forward to assisting you in all your future needs.

Posted 3 years ago

“The oil from Oban depot was delivered while I was out and I am delighted with the service. Thank you.”

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Posted 3 years ago

Thank you so much for your 5-star rating of Oilfast and for being a repeat customer! We appreciate your feedback and are delighted that the oil from the Oban depot was delivered while you were out. We look forward to continuing to serve you in the future!

Posted 3 years ago

“Excellent service, from ordering to delivery.”

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Posted 3 years ago

Thank you so much for your 5 star rating for Oilfast! We are pleased that you are happy with our excellent service, from ordering to delivery. We really appreciate your loyalty as a returning customer, too.

Posted 3 years ago

“Competitive price and a quick delivery . However the score reflects how they didn’t follow delivery instructions. We told them to reverse up the drive due to tight turn around and to deliver to us last on a lighter load due to our access road weight restrictions. So we are hoping that next time this is adhered to .”

Helpful Report

Posted 3 years ago

We are very disappointed that you didn’t have a positive experience with the team here at Oilfast. Our aim is to always provide the highest level of customer service. Please contact us at complaints@oilfast.co.uk so we can try and resolve the situation for you.

Posted 3 years ago

“Top service”

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Posted 3 years ago

Thank you Mr Stokes for your 5 star rating of Oilfast. We are so pleased to hear that you have had a great experience with us. We appreciate your loyalty and thank you for being a returning customer. We pride ourselves on our top service and we will continue to strive to provide the best experience possible.

Posted 3 years ago

“5 star rating for competitive pricing and 10 out of 10 for customer service in Crieff.”

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Posted 3 years ago

Thank you so much for your 5 star rating for Oilfast, Mrs Richardson. We were so delighted to hear that you enjoyed our competitive pricing and customer service in Crieff was 10 out of 10. We really appreciate your repeat business!

Posted 3 years ago

“Great service and prices. Helped us out too when we ran out of oil Can’t recommend highly enough”

Helpful Report

Posted 3 years ago

Thank you for your review; it is very much appreciated by the whole team here at Oilfast, as we all work really hard to provide the highest levels of customer service to all our valued clients. If you need any further assistance from the team, please contact your local depot: https://www.oilfast.co.uk/contact-us/ . Thanks again for your review and your custom.

Posted 3 years ago

“frequent user, I have been using Oilfast for a few years now. Always very efficient, prompt service and all staff very helpfull”

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Posted 3 years ago

Thank you so much, Mrs Mcintyre, for giving Oilfast your 5-star rating. We really appreciate your loyalty as a frequent user. It has been a pleasure having you as a loyal customer and we are grateful to know that you have genuinely enjoyed our efficient and prompt service, as well as the helpfullness of our staff.

Posted 3 years ago

“I have ordered from Oilfast twice and have had a good experience both times. We’re new to oil heating and Oilfast staff helped us on the phone to understand how it works. It was easy to set up our account and order. The price so far seems good compared to other suppliers, too.”

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Posted 3 years ago

“From Crieff depot, Oilfast has an excellent service to us as part of a cooperative buying group, delivery is always prompt and price is very good.”

Helpful Report

Posted 3 years ago

Thank you so much for your kind words and the 5 star rating of Oilfast Crieff. We truly appreciate your loyalty and would like to thank you for being such a great customer. We strive to provide our customers with an excellent service and are glad that you are enjoying it at Crieff depot. We are also pleased that you have experienced prompt delivery and competitive pricing.

Posted 3 years ago

“The staff at the Crieff depot are always very friendly and extremely helpful and I have found their prices to be competitive”

Helpful Report

Posted 3 years ago

Thank you so much, Mrs Wallace, for the 5-star rating of Oilfast! We are delighted to hear that you have had great experiences with the staff at our Crieff depot, and that you have found our prices to be competitive. We really appreciate your loyalty and cannot thank you enough for being a repeating customer.

Posted 3 years ago

“Great friendly service and almost guaranteed the best price. I'm not sure where the local depot is to me but I'm always recommending them here in Dunure KA7 4LP”

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Posted 3 years ago

Thank you so much for the 5 star rating, Mr Smith! We are thrilled that you have had such a positive experience with Oilfast and appreciate your kind words about the service and price. We are delighted to think that you are recommending us here in Dunure KA7 4LP!

Posted 3 years ago

“Oil deliveries are always performed with no problems by friendly drivers. My orders are placed through the Oil Club, so your other questions are irrelevant to me.”

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Posted 3 years ago

“excellent service, as always”

Helpful Report

Posted 3 years ago

"Thank you for your review; it is very much appreciated by the whole team here at Oilfast, as we all work really hard to provide the highest levels of customer service to all our valued clients. If you need any further assistance from the team, please contact your local depot: https://www.oilfast.co.uk/contact-us/ . Thanks again for your review and your custom."

Posted 3 years ago

“A very efficient delivery depot - mostly reach us in less than 1 week. Prices are fair & staff are most pleasant.”

Helpful Report

Posted 3 years ago

Thanks so much for your 5 star rating, Malcolm! We are thrilled to hear that we have been successful in providing you with an efficient delivery depot, fair prices, and pleasant staff. We value your loyalty and are grateful that you have chosen Oilfast to satisfy your needs.

Posted 3 years ago

Oilfast is rated 4.9 based on 2,230 reviews