Oilfast Reviews

Name: Oilfast
Address: Nethan Street, , Motherwell, Nethan Street, , Motherwell, North Lanarkshire
Rating: 4.84

4.8 Rating 1,373 Reviews

97 %

of reviewers recommend Oilfast

Company Reviews

Metrics

Info

4.8

Based on 1,373 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Oilfast:

Oilfast delivers fuel oils across Scotland and in Wales, supplying Kerosene Heating Oil, Gas Oil and Road Diesel to homes and businesses all year round.

We are the fastest growing fuel company in Scotland with a growing base in Wales. The owners and management team have a wealth of experience within the industry.

We believe excellent service is paramount to our success, combine this with first-class local knowledge and competitive prices and that is what makes Oilfast the automatic choice for domestic and commercial fuel oil and lubrication needs.

No oil delivery is too large or too small as we have an extensive range of fuel tankers to suit you. Whether that is a full 36,500 litre delivery on an articulated tanker right down to 500 litres.

We’re Committed To Providing A Quality Service
We don’t have large call centres, just a friendly voice with local knowledge at the end of the phone. And, with our friendly and experienced drivers we are able to offer an oil delivery service that is second to none and that goes that extra mile.

Visit Website

Phone:

01698 537 152

Email:

lorraine.stewart@oilfast.co.uk

Location:

Nethan Street, , Motherwell,
Nethan Street, , Motherwell
North Lanarkshire
ML1 3TF

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237

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price and great service from our local Forfar depot. Called on the day and was offered delivery slots for the next day if it was urgent. I opted for the day after. No hesitation in recommending to others!!”

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Posted 1 year ago

Thank you so much Mr addington for your fantastic 5 star rating of Oilfast! We are thrilled to have earned your loyalty as a repeat customer. We appreciate your feedback regarding the great service and price you got from our local Forfar depot. We are pleased that your delivery needs were met quickly and easily. Thank you so much for recommending us to others!

Posted 1 year ago

“Friendly, fast and very efficient”

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Posted 2 days ago

“Delivery when promised. Friendly delivery guy. Invoice clear.”

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Posted 4 days ago

“Excellent service from start to finish. Super efficient service always from office staff to delivery staff with super fast delivery always. They are the best in their business.”

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Posted 2 weeks ago

“Helped us out when we first moved in to an empty oil tank and no heating so we stuck with them has been nearly ten years now always good”

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Posted 2 weeks ago

“Fair prices, good delivery schedules and a pleasure to speak to”

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Posted 2 weeks ago

“I always phone my order at my local depot here in Inverness, partly because I like the personal touch and partly because I enjoy speaking to the girls on the other end of the phone! When I first started ordering my oil some ten years ago I was told, always ring around for the cheapest, but you have served me well, and I'm happy. Thank you Oilfast.”

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Posted 2 weeks ago

“I placed oil order 10 days later I ran out of oil I contacted your Oban branch at nine in the morning to ask why the delay and explains I look after an 88 year old lady and she feels the cold she had been wrapped in fleece throws for 2days I was told the lorry was loading and would be with me that morning I phoned again at 2oclock no delivery we eventually got oil later that day very poor customer service”

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Posted 3 weeks ago

Hi Theresa, We are very sorry to hear about your experience and understand how frustrating this must have been for you. I have reached out to the Oban depot and someone will be in touch shortly. All the best, Philip

Posted 3 weeks ago

“Good service,quick delivery and helpful staff.”

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Posted 3 weeks ago

“As a regular customer I was surprised to find that I had to pay in advance before delivery, which then didn't match up with the actual amount delivered and then another call with the office had to be made to sort the discrepancy, maybe I'll start calling other suppliers for prices instead of automatically calling oil fast.”

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Posted 3 weeks ago

“Oilfast do keep a check on levels and top up when necessary. However their prices are not very competitive.”

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Posted 3 weeks ago

“Very good service. I have used Oilfast for many yeras and they have never let me down.”

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Posted 3 weeks ago

“Oil always delivered on time. Staff very polite and friendly.”

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Posted 3 weeks ago

“All went well as usual”

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Posted 3 weeks ago

“Fast, efficient service. Reliable.”

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Posted 3 weeks ago

“Excellent service. Friendly and helpful driver. No complaints!”

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Posted 3 weeks ago

“On time and pleasent delivery person.”

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Posted 3 weeks ago

“Purchased and paid for heating oil asked for delivery to be postponed till following week . Reply was that I would have to pay more as the price would be up the following week. I believe that practice is illegal. Not happy customer”

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Posted 3 weeks ago

“Always prompt delivery and pleasant staff to talk to.”

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Posted 3 weeks ago

“prompt service at a reasonable cost”

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Posted 3 weeks ago

“Great service, very happy!”

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Posted 3 weeks ago

Oilfast is rated 4.8 based on 1,373 reviews