Oilfast Reviews

Name: Oilfast
Address: Nethan Street, , Motherwell, Nethan Street, , Motherwell, North Lanarkshire
Rating: 4.85

4.9 Rating 2,230 Reviews

97 %

of reviewers recommend Oilfast

Company Reviews

Metrics

Info

4.9

Based on 2,230 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Oilfast:

Oilfast delivers Kerosene Heating Oil, Gas Oil, and Road Diesel to homes and businesses all year round - operating as Oilfast in Scotland and OilMaxx in England.

We’re proud to be the fastest-growing fuel company in Scotland, backed by an experienced, knowledgeable team who support every step of our journey.

Exceptional service is at the heart of what we do. Combine that with first-class local knowledge and competitive prices, and it’s easy to see why Oilfast is the automatic choice for both domestic and commercial fuel oil and lubricants.

No delivery is too big or too small. Our extensive fleet includes everything from compact tankers for tight access, right up to articulated vehicles capable of delivering 36,500 litres - giving you complete flexibility for your fuel needs.

Committed to quality, every time.
We don’t use large call centres. Instead, you’ll speak to a friendly, local team who understands your area. And with our reliable, experienced drivers, we’re proud to offer a delivery service that goes the extra mile - literally.

Visit Website

Phone:

01698 537 152

Email:

lorraine.stewart@oilfast.co.uk

Location:

Nethan Street, , Motherwell,
Nethan Street, , Motherwell
North Lanarkshire
ML1 3TF

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237

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressive service. If Oilfast react any quicker they will probably deliver my next order before I place it! I always get through to a real person very quickly and staff are a pleasure to deal with.”

Oilfast 5 star review on 22nd March 2023

Helpful Report

Posted 3 years ago

Thank you so much for your 5 star rating, Mr Biltin! We are happy to hear that you appreciate our very impressive service. We are always striving to deliver orders quick and we are delighted you are a returning customer. Your satisfaction is our top priority, so thank you for your business and your kind words!

Posted 3 years ago

“Friendly and efficient telephone manner. Had to wait a few days for delivery. Wish the price was more affordable though.”

Helpful Report

Posted 3 years ago

Thank you for being a repeating customer and for leaving us a 4-star rating, Mrs Lang.! We are pleased to hear that you found our telephone manner to be friendly and efficient. We apologise that it took a few days for delivery and we understand your wish for more affordable prices, however oil market prices are unfortunately not within our control. We are grateful for your patronage.

Posted 3 years ago

“Excellent service, friendly and do exactly what they say; so helpful. Good competitive prices too”

Helpful Report

Posted 3 years ago

Thank you so much for the 5 star rating and your kind words, Ms Parsey. We are so glad that you enjoy the Oilfast services. It is always wonderful to hear that our customers are finding our services helpful, friendly, competitively priced, and exactly what they say. We appreciate your loyalty and hope that you will continue to use Oilfast for all of your needs!

Posted 3 years ago

“We have been supplied exclusively by Oilfast , Inverness for over 10 years and wouldn’t go anywhere else, with one proviso, Price! As retired customers we have to watch the pennies! However, the staff at Inverness are always most helpful, the office and particularly, the driver who delivers the oil. The very best and we pray that you can hang on to him.”

Helpful Report

Posted 3 years ago

Thank you so much for your kind words and 5 star rating of Oilfast, it's great to see that you've been with us for over 10 years and you are always looking out for the best prices, we will always endeavor to help you with this. It's our pleasure also to work with such great staff in Inverness and it's wonderful to hear that our driver is always so helpful. We appreciate your continued support!

Posted 3 years ago

“Easy to order. Quick delivery. Care of property when delivering. Good prices.”

Helpful Report

Posted 3 years ago

Thank you Nicola for your 5 star rating! We are glad that you had an enjoyable experience ordering from us and that you appreciated the quick delivery, care taken with your property and the good prices. We look forward to working with you again!

Posted 3 years ago

“Excellent delivery as per normal”

Helpful Report

Posted 3 years ago

Thank you so much Mr Kerr for your 5 star rating of Oilfast! We really appreciate the fact that you are a returning customer and are satisfied with the excellent delivery service we provided. We are delighted to have contributed to your success. Thank you!

Posted 3 years ago

“Friendly staff and prompt delivery”

Helpful Report

Posted 3 years ago

Thank you so much for your wonderful 5 star rating of Oilfast! We are so glad you saw Friendly Staff and Prompt Delivery - it means a lot to us! We really appreciate you being a loyal and returning customer.

Posted 3 years ago

“Couldn't be happier saving money and fast friendly service. Thank you”

Helpful Report

Posted 3 years ago

Thank you so much, Miss Gillingham, for your generous 5-star rating of Oilfast. We're thrilled to know that our fast and friendly service helped you save money. We're even more delighted that you chose to be a returning customer. Thank you for your ongoing support!

Posted 3 years ago

“Price was very good and delivery quick enough. I didn't like having to give my credit card details over the phone and wouldn't use the service again for that sole reason. Your questionaire makes no sense”

Helpful Report

Posted 3 years ago

Dear Mr Lannigan, Thank you for taking the time to leave us a review, we are sorry that you will not be using our service again. We would very much like to try and resolve the issue you had, so you can use us again in the future, be pleased to try and help if you can email us at complaints@oilfast.co.uk. Thank you

Posted 3 years ago

“Best value at the time of ordering. Delivered earlier than expected. Driver was professional and friendly”

Helpful Report

Posted 3 years ago

Thank you so much for your 5 star rating of Oilfast! We appreciate your loyalty as a returning customer, and are thrilled to hear that you received your order earlier than expected, that the driver was professional and friendly, and that you found great value when ordering. We look forward to seeing you again soon.

Posted 3 years ago

“Staff at the Crieff Depot are first class and always helpful.”

Helpful Report

Posted 3 years ago

Thank you very much for your kind 5-star rating of Oilfast Mr Mair. We are appreciative of your appreciation and pleased to know that our staff at the Crieff Depot are first class and always helpful.

Posted 3 years ago

“Good price, quick delivery.”

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Posted 3 years ago

Thank you so much for your 5 star rating for Oilfast! We're glad to hear about your positive experience with both the good price and quick delivery. We really appreciate your loyalty as a repeat customer.

Posted 3 years ago

“Excellent Quick delivery when we needed it”

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Posted 3 years ago

Thank you so much for the 5 Stars, Mr Firmin! We're thrilled that Oilfast provided you with an excellent and speedy delivery when you needed it and thank you for being a repeating customer. We look forward to working with you again in the future.

Posted 3 years ago

“Thank you never let me down”

Helpful Report

Posted 3 years ago

Thank you so much, Mr Taylor, for your 5-star rating of Oilfast! We are proud that our products never let you down. We also appreciate your loyalty as a returning customer; your patronage means the world to us. Thank you!

Posted 3 years ago

“Always the cheapest for Oil every time.”

Helpful Report

Posted 3 years ago

Thank you so much for reviewing Oilfast with 5 stars! We're thrilled to hear you're satisfied with your purchase! We strive to always be "Always the cheapest for Oil every time," and we glad you've continued to shop with us! Thank you for being a loyal customer!

Posted 3 years ago

“Got dressed in the morning to find the tank had been filled - only phoned Crieff Depot 2 days before - excellent service”

Helpful Report

Posted 3 years ago

Thank you so much for your 5 star rating of Oilfast, Mr Wilde! We are so pleased to hear about your recent experience - it's always great to see that a customer has been able to get the service they need without having to wait much! We are also so pleased to know that you are a repeating customer - we look forward to serving you again soon.

Posted 3 years ago

“The oil was delivered very quickly.”

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Posted 3 years ago

Thank you so much for your 5-star rating of Oilfast, Mr Dodds. We are so pleased to hear that the oil was delivered very quickly. We also want to thank you for being a loyal customer. We look forward to serving you again soon!

Posted 3 years ago

“We have been loyal customers since moving to the area 18 month's ago - we always get an efficient, cheerful & prompt service from the Crieff office.”

Helpful Report

Posted 3 years ago

Thank you so much for the 5-star rating for Oilfast! We deeply appreciate your loyalty as a customer for the past 18 months since you moved to the area. We strive to provide an efficient, cheerful, and prompt service to all our customers and we are so pleased to have you as a repeating customer. Thank you again for your kind words!

Posted 3 years ago

“Excellent, friendly service. No issues whatsoever.”

Helpful Report

Posted 3 years ago

Thank you so much for the 5 star rating of Oilfast, it means a lot to us! We are thrilled to know that you had an excellent, friendly service experience with no issues whatsoever! We appreciate your loyalty as a returning customer.

Posted 3 years ago

“Very quick delivery from a very careful driver that took pride in their job. Pleasant staff that advised of best options.”

Helpful Report

Posted 3 years ago

Thank you so much for awarding us 5 stars with your Oilfast review! We are grateful for your kind words on our very quick delivery from a very careful driver who took pride in their job, as well as the pleasant staff that provided you with the best options. We are delighted to have you as a repeat customer and look forward to continuing to provide you with an excellent service.

Posted 3 years ago

Oilfast is rated 4.9 based on 2,230 reviews