NOTCH® Reviews

Name: NOTCH®
Address: 120 Spring Bank, 120 Spring Bank, East Riding of Yorkshire
Rating: 4.91

4.9 Rating 7,617 Reviews

98 %

of reviewers recommend NOTCH®

Company Reviews

Metrics

Info

4.9

Based on 7,617 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(0)333 0150143

Email:

hello@notch.io

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Haley Traetto-Reynolds

683

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick service, with items engraved and delivered quickly”

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Posted 2 years ago

“Great product and always fast delivery. Have many notches now and never had an issue at all. Love my bracelets and loops.”

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Posted 2 years ago

“Got some previously and loved them. Disappointed with the last 2. I bought PR 50 for my sister thinking it would be repeated to fill up the notch but looks very bare. Should have got Park Run 50 printed. Also asked for a dove to be printed on the personalised one, I had already emailed and asked if it was possible but no dove. I did request in the comments which was what I was advised to do. The previous ones I bought are ace and the brackets so just unlucky.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Brilliant quick service will definitely be back for more.”

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Posted 2 years ago

“Very quick from ordering to receiving. Good quality,I'm very pleased with the notches”

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Posted 2 years ago

“Love the new notch to add to my bracelet. Nicely engraved to mark my latest achievement in running!”

NOTCH® 5 star review on 27th November 2023

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Posted 2 years ago

“Excellent products, swift delivery and great customer service. I will be back for more for sure! 👍🏼”

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Posted 2 years ago

“Notch sent me a tracking link as I'd paid for the quicker postage and my daughter was leaving for Thailand a few days later but it arrived in plenty of time. Great communication! I am sure she will love it when she opens it at Christmas!”

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Posted 2 years ago

“It's I nice idea, but I think very overpriced they're probably made of aluminium and to manufacture. They probably cost 10p if that so with the price tag of £14 they're overpriced by quite a bit, I come from a manufacturing engineering background and I know exactly how I would make them”

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Posted 2 years ago

Hello Peter, Many thanks for your review and kind thought about the idea behind Notch. We welcome everyone's feedback about all aspects of our product range. Regarding pricing, we're proud that our bracelets are among the most competitively priced on the market given the high standard and quality of materials we use. And for our Notches, we're proud to use UK sourced materials. The journey of every Notch is quite a long one. Each one requires machining, polishing (if brass or steel), anodised colouring (if aluminium), individual engraving, hand assembly, checking, shipping, packing and postage. Not all these processes take place in the same location either so there's transport costs to consider too. And of course we include two rubber spacers and a luxury velvet pouch with every Notch. Added to that are the salaries of our staff, insurances, costs of premises, heat, light, power and overall fixed costs of any business. Plus of course the 20% VAT that goes back to the Treasury. It does all add up Peter, to quite a bit more than 10p! Thanks again for your purchase and your feedback, both of which we greatly appreciate. We hope you stick with us and choose NOTCH to celebrate all your passions in life.

Posted 2 years ago

“Fantastic service”

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Posted 2 years ago

“Great company and service.”

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Posted 2 years ago

“Bought a bracelet as a gift. Had to swap for bigger size , the process was very easy and chat line helpful.”

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Posted 2 years ago

“Lots of Notches to choose from. Always happy with my items and delivery. My notches are always packed nicely and fast postage”

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Posted 2 years ago

“Delivered promptly looks lovely in nice box”

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Posted 2 years ago

“Excellent service, bought as a gift and it’s perfect. Thank you”

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Posted 2 years ago

“I went with black cord and brass clasp, The charms are great, need to get more.”

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Posted 2 years ago

“The notch charms are really lovely and the service is very good”

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Posted 2 years ago

“Very good range of products with a great delivery time.b”

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Posted 2 years ago

“Excellent customer service, assisting with reordering notch bracelet & notches lost by my husband. And giving a 50% discount. Couldn’t be more impressed”

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Posted 2 years ago

NOTCH® is rated 4.9 based on 7,617 reviews