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Mountain Dog Reviews

4.9 Rating 6,204 Reviews
99 %
of reviewers recommend Mountain Dog
4.9
Based on 6,204 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Mountain Dog Reviews

About Mountain Dog:

Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.

Today we have now served well over 150,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.

We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kurgo, Kong, Non-stop dogwear, K9 Sport Sack, Rukka, ChuckIt!, Kong, EzyDog and many more.

These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.

Based in beautiful Northumberland our business sells on-line and at major dog events throughout the country such as Crufts.

Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do. We dont get it right all the time but this is always our objective.

Be assured we genuinely care, we are a small but experienced team and love to help.

Our Goal: Happy Customers with Delighted Dogs

Visit Website

Phone:

01670343010

Email:

bark@mountaindog.uk

Location:

17 Endeavour Park,
Nelson Park West,
Cramlington
Northumberland
NE23 1XA

Mountain Dog 4 star review on 4th July 2025
Ian R
Mountain Dog 5 star review on 30th June 2025
Rhiannon D
Mountain Dog 5 star review on 16th June 2025
Paula P
Mountain Dog 5 star review on 12th June 2025
Julie P
Mountain Dog 5 star review on 10th June 2025
MR R J
Mountain Dog 5 star review on 9th June 2025
Alice R
Mountain Dog 5 star review on 29th May 2025
Zena S
1965
Anonymous
Anonymous  // 01/01/2019
Looks great, feels like it will last a long time
Helpful Report
Posted 3 months ago
Thank you so much Emma, it's lovely to hear how pleased you are with the Ruffwear Front Range Harness!
Posted 3 months ago
Really good prices,loads of different brands at excellent prices, delivery fast,customer service is excellent
Helpful Report
Posted 3 months ago
Wonderful! Thank you so much Deborah!
Posted 3 months ago
Quick delivery and easy to make a swap for a different size
Helpful Report
Posted 3 months ago
Thank you so much Keith! Wonderful to hear everything worked so well for you!
Posted 3 months ago
Very fast, efficient delivery, selling high quality goods.
Helpful Report
Posted 3 months ago
Thank you so much Carole!
Posted 3 months ago
I’ve had these dog harnesses previously so knew they’d be excellent. Service from Mountain Dog was efficient and seamless. Great price for the harness so that’s always a bonus!
Helpful Report
Posted 3 months ago
Thank you so much Catherine!
Posted 3 months ago
Easy to order, and super speedy delivery. Good availability. Would highly recommend
Helpful Report
Posted 3 months ago
Thank you so much Anne!
Posted 3 months ago
Good item as described and quick delivery
Helpful Report
Posted 3 months ago
Always wonderful to hear Debra! Thank you so much!
Posted 3 months ago
Great service.
Helpful Report
Posted 3 months ago
Thank you so much, Elaine!
Posted 3 months ago
Ordered a harness for my Flat coated retriever and it was delivered 3 days later. Great service and great price. And harness working a treat, I no longer get pulled off my feet.
Helpful Report
Posted 3 months ago
Wonderful to hear the Weekend Warrior harness works so well for you and your Flat coated retriever! Thank you so much!
Posted 3 months ago
Very happy with purchase, original was too big so exchanged for smaller size. No hassle and very quick replacement delivered. Lovely quality harness and would definitely purchase from here again.
Helpful Report
Posted 3 months ago
Great to hear our exchange service worked so well for you Samantha! Thank you so much enjoy your new gear!
Posted 3 months ago
Ruffwear gear is the best available. Our three Parsons are safe and secure with this equipment. Delivery swift and secure. Overall 10/10
Helpful Report
Posted 3 months ago
Wonderful Chris! Thank you so much for your lovely review!
Posted 3 months ago
Great deals on the best brands with fast dispatch and delivery
Helpful Report
Posted 4 months ago
Thank you for your fantastic review Rebecca! We're thrilled that you're enjoying our great deals and speedy delivery. Your support means a lot to our family business!
Posted 3 months ago
Great products that aren’t easy to find in many stores. Brilliant sale prices too. Always quick delivery and well packaged.
Helpful Report
Posted 4 months ago
So wonderful to hear Charlotte! Thank you so much for choosing Mountain Dog!
Posted 4 months ago
Excellent service. Accurate information. Postage was as described, all good. Product works well.
Helpful Report
Posted 4 months ago
Thank you so much for your lovely review!
Posted 4 months ago
Excellent product. The clip to the collar is really secure and the slightly textured surface of the lead means it doesn't slip through your hands, especially when wet, as others have done. Very pleased.
Helpful Report
Posted 4 months ago
Thank you so much! We're delighted to hear you're so pleased with the DNA Grip Lead!
Posted 4 months ago
Excellent quality. Quick delivery
Helpful Report
Posted 4 months ago
Thank you so much for the wonderful feedback, Michelle! We're delighted to hear that you're pleased with the quality of your purchase and the speedy delivery. Your support truly means the world to us!
Posted 4 months ago
A great harness and really good advice on the website regarding measuring your dog to find the correct size
Helpful Report
Posted 4 months ago
Thank you for the fantastic review! We’re thrilled to hear that the Hurtta harness is working well for you and your dog. Glad our measuring advice helped you find the perfect fit! Your support means a lot to us!
Posted 4 months ago
I ordered a dogs coat from mountain dogs website which was straightforward, the item arrived in the specified time and as advertised. The coat it fairly light weight but looks nice and warm, it’s easy to put on and overall I’m happy to have used Mountain Dog for this purchase.
Helpful Report
Posted 4 months ago
Thank you so much James! Lovely to hear the Delle coat worked so well for your dog
Posted 4 months ago
Excellent leads ~ sturdy and extremely well made. Outstanding value for money and fast delivery. Many thanks
Helpful Report
Posted 4 months ago
This is the second harness I have bought for Lily / the other one lasted over three years. This one is the same strong and sturdy harness but a lovely green blue colour which looks lovely on Lily - a light champagne retriever.
Helpful Report
Posted 4 months ago
Mountain Dog is rated 4.9 based on 6,204 reviews