Luckies of London Reviews

Name: Luckies of London
Rating: 4.40

4.4 Rating 218 Reviews

86 %

of reviewers recommend Luckies of London

4.4

Based on 218 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Luckies of London 5 star review on 26th February 2023

Anonymous // 01/01/2019

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“Great product, high quality, as seen on website.”

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Posted 5 years ago

“My iPhone magnifier was broken when I received it. I have also not received another item that I paid for. It was on the invoice, but not in the box.”

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Posted 5 years ago

Hi Joseph. Apologies for the problem with your order. It is very rare that items arrive damaged and this is wholly unacceptable. Please email us on shop@luckies.co.uk and we can discuss the best way to resolve the issue. Thanks.

Posted 5 years ago

“Beautiful selection of gift ideas. And prompt service. Very pleased.”

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Posted 5 years ago

“I'm I'm absolutely thrilled with this item , prompt service . It is a christmas present for my son , so I'm sure he will be well pleased with it .”

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Posted 5 years ago

“This website is no good. I ordered 11th of December with hope that I could get the items before Christmas. Now it is 23th of December and the only thing that has happened is a withdrawal of my money from my credit card. No shipping confirmation and not a word of any delays. I am going to ask for a refund and had to get the Christmas presents from other places. Hope they at least answer my refund request even if they have not answered any of my enquiries regarding the order I have placed.”

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Posted 5 years ago

Hi - Apologies for the delay in receiving your order. We quote a delivey time of 1-2 weeks to Norway. Unfortunately it looks like this wil be closer to two weeks. There are also some delays with postal services due to the effects of COVID. Please email us shop@luckies.co.uk and we will be able to look into tracking information and see how we can resolve the issue for you. Thanks.

Posted 5 years ago

“Easy ordering, good price, well packaged, arrived promptly”

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Posted 5 years ago

“Fantastic service, from ordering to my item being received. Would recommend your products and most definitely if your looking for something a bit different.”

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Posted 5 years ago

“Great! Well packaged and speedy delivery.”

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Posted 5 years ago

“Customer service is outstanding! Excellent experience I’ve had when it comes to helping the customer and ensuring that the order arrived at the earliest time. I would definitely recommend this to my friends and family.”

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Posted 5 years ago

“Quick delivery”

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Posted 5 years ago

“Great range of unusual presents and quick delivery!”

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Posted 5 years ago

“Efficient service.”

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Posted 5 years ago

“Great and interesting stock, great packaging and product and great all round service! Never heard of this shop before but really like it. Delivery was also prompt.”

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Posted 5 years ago

“Everything was in perfect condition when it arrived, and turned up rather quickly. Very happy with the products”

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Posted 5 years ago

“Prompt delivery and really pleased with the items. Not used yet as they are a gift but they look lovely. Box was far too big for the items though. Much smaller packaging next time please”

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Posted 5 years ago

“Arrived promptly - havent opened as they are for Christmas but I think my kids will love them!!”

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Posted 5 years ago

“Fab service - really quick delivery, and product is great quality- really pleased 🤩🤩🤩🤩🤩”

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Posted 5 years ago

“Never heard of this website before but it took paypal so i knew i was covered, Placed my order and received my order a few days later, packing was very good and the actual product was brilliant, would definitely use this website again and had no problems 5/5”

Luckies of London 5 star review on 15th December 2020

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Posted 5 years ago

“I’d love to comment on your products. Sadly I can’t. Because you use DPD as a delivery service, instead of the Royal Mail, I have waited in twice only for them to fail to deliver. Never ordering from you again”

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Posted 5 years ago

Hi - very sorry to hear you've had problems with the delivery of your order. We switched to DPD for UK deliveries a while back due to ongoing issues with Royal Mail, and have found DPD to be more reliable on the whole. Please email shop@luckies.co.uk with your order details and we will contact DPD to find out what has happened. Thank you, and apologies once again.

Posted 5 years ago

“Different gifts”

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Posted 5 years ago

Luckies of London is rated 4.4 based on 218 reviews