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Luckies of London Reviews

4.4 Rating 216 Reviews
86 %
of reviewers recommend Luckies of London
4.4
Based on 216 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Luckies of London Reviews
Ordered an item for less, from another company. It didn't arrive, then order was cancelled. Reordered from Luckies. Notified every step of delivery process. Cost more but worth it for excellent service.
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Posted 10 months ago
I ordered a scratch map for my niece as a Christmas present, whilst the item arrived in a timely manner it was damaged in several places. The substandard product was not suitable to given as a present for my niece. I have tried on several occasions via various platforms to contact luckies in order to resolve this issue with no response to date which is wholly unacceptable.
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Posted 11 months ago
Was well received thankyou.
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Posted 11 months ago
Excellent service. Very quick delivery. Very good about updates.
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Posted 11 months ago
I did not receive my delivery. I have contacted them via email and online contact form but they haven’t replied. I have tried to call the company but their number is no longer in use. It’s a scam don’t order from them.
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Posted 1 year ago
A tad pricey but you know what; I had speedy safe next day delivery and the product was good and exactly how described so what more can I really ask for - would buy from here again
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Posted 1 year ago
I ordered a map and received it but the package and the map were damaged. I messaged them straightaway but didn't hear anything. Trying to call them but the phone numbers are not working so don't know how to contact them.
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Posted 1 year ago
excellent quality products, ideal for gifts for special occasions, very fast delivery, reasonably priced
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Posted 1 year ago
Grossly overpriced hanging system.
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Posted 1 year ago
Lovely product and the magnetic hanger works really well! Also great customer service when I had an issue with the price not showing the discount.
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Posted 1 year ago
I have tried to unsubscribe from their newsletter tens of times on both emails I have used in the past. I've contacted them using all email addresses given online and am being completely ignored. It's not difficult, is it. Unsubscribe me, I don't want to hear from you. Can't make that any clearer.
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Posted 1 year ago
Super fast delivery, great packaging. Really impressed with the ease I was able to purchase this from browsing the website to it turning up at my door!
Luckies of London 5 star review on 26th February 2023
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Posted 1 year ago
Super fast delivery, great products, and fun presents!
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Posted 1 year ago
Delivery prompt (over xmas period) and packaged well. Good quality item
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Posted 1 year ago
Bought a scratch map as a gift, the foil isn't scratching off in a lot of areas and looks messy. Have emailed and messaged but with no replies. Very disappointed.
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Posted 1 year ago
Hi there - we're sorry to hear you're not happy with your Scratch map. Please contact us on shop@luckies.co.uk, so we can resolve your issue. Thanks, Luckies.
Posted 1 year ago
First time using Luckies but admired them from afar for a while. Straight-forward ordering and quick delivery! Fantastic.
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Posted 1 year ago
Good service and products meet expectations (so far).
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Posted 2 years ago
Great stuff... Ideal for those off-the-wall gifts. Many thanks!!
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Posted 2 years ago
This was a gift, and my daughter said that it arrived quickly and that they love it.
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Posted 2 years ago
Fast service and delivery thanks.
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Posted 2 years ago
Luckies of London is rated 4.4 based on 216 reviews