Luckies of London Reviews

Name: Luckies of London
Rating: 4.40

4.4 Rating 218 Reviews

86 %

of reviewers recommend Luckies of London

4.4

Based on 218 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Luckies of London 5 star review on 26th February 2023

Anonymous // 01/01/2019

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“Very poor communication, not email to say my parcel had been dispatched no confirmation that it had been delivered. Found my parcel what I believe is a day after it was delivered in my recycling box. Luckily there was a lot of bubble wrap over the frame as the box was soaking wet. If John Lewis had the item in stock I would have bought from them as they have better communication, updates and delivery times. Item is very beautiful though.”

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Posted 5 years ago

Hi - very sorry to hear you had problems with the delivery of your order. Could you please contact us on shop@luckies.co.uk with your order details so we can investigate? Thank you.

Posted 5 years ago

“First class service. Seamless order, dispatch and prompt delivery. Quality product”

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Posted 5 years ago

“got a scratch map for hubby. really nice, and comes with its own coin to scratch off the countries you visit which is a nice added bonus.”

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Posted 5 years ago

“A gift with prompt delivery”

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Posted 5 years ago

“Well you did ask so...Box and protective packaging too much for 2 smallish items. Items at the bottom of the box so protective packaging redundant. ‘Stitch Up ‘ journal was just that - no needles or thread! Lucky, because I sew, I have plenty of each. Incomplete item therefore wasn’t worth the money and disappointing. Soup socks are okay.”

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Posted 5 years ago

Hi Barbara - thanks for your feedback. It sounds like you may have received a faulty Stitch Up as it should include 4 x needles and 4 x thread. Please email shop@luckies.co.uk to confirm what was missing and we will sort things out. Thanks.

Posted 5 years ago

“My experience with Luckies of London has been amazing. I had requested a notification of an item which had been out of stock for some time. Having received a message to say that it was back in stock, I ordered the item online and received it two days later. Impressive service.”

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Posted 5 years ago

“Great product fast delivery well informed”

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Posted 5 years ago

“Bought pen refills for a rare pen I have. Luckies was the only stockist I found, which shows the huge range of stock they carry. Delivery was fast and very well packaged. The price including delivery was very good as well. Adam Brooks.”

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Posted 5 years ago

“Prompt delivery, all items arrived as ordered”

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Posted 5 years ago

Hi Colette. Sorry to hear you're disappointed with your Magnifier. Please email shop@luckies.co.uk with your order number and a few details on the issues you're having with product and we'll see what we can do rectify things. Thanks.

Posted 5 years ago

“Great range of unusual gifts, decent prices. Easy and quick ordering process and fast delivery.”

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Posted 5 years ago

“Ordering and delivery were efficient. Product as described.”

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Posted 5 years ago

“The ball point refills I required were not standard. So I was happy y to see a company that stocked exactly what I needed. Good webpage, fair price, fast delivery.”

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Posted 5 years ago

“Great gifts a little bit different and really good price , delivery was super quick , always happy with anything I choose from Luckies”

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Posted 5 years ago

“Great product idea and delivered properly and as promised. Very good”

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Posted 5 years ago

“Nice product safely packaged.”

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Posted 5 years ago

“Wonderful products! So quirky and fun. I love the soup socks which are a lovely material and a fun stocking filler.”

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Posted 5 years ago

“Excellent service and product (Mojito candle)”

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Posted 5 years ago

“Quality products, fast delivery, really pleased with my scratch map and travel planner journal.”

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Posted 5 years ago

Luckies of London is rated 4.4 based on 218 reviews