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Kookaburra Sport Reviews

4.6 Rating 402 Reviews
90 %
of reviewers recommend Kookaburra Sport
4.6
Based on 402 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Anonymous
Anonymous  // 01/01/2019
Good and quick delivery. Very happy with the product.
Helpful Report
Posted 10 months ago
Outstanding service
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Posted 10 months ago
Dear David, Thank you for your outstanding 5-star review of Kookaburra Sport! We are truly grateful for your kind words about our service. Providing a top-notch experience for our customers is our priority, and your feedback encourages us to keep up the great work. We look forward to serving you again in the future!
Posted 10 months ago
Not the best. Ordered a hockey stick size 35, and they decided to send me a 26! Disappointed. I wasn’t able to play in my important hockey match against Manchester Grammar because of this ridiculous mistake by kookaburra. Then took another 5 days to reply for return!
Helpful Report
Posted 10 months ago
Good Afternoon, I have looked into this for you and I can see that a size 26" stick was ordered from our website and we shipped it the following day. On this occasion I cannot see that we have made an error however please do contact us if you would like to discuss further.
Posted 10 months ago
Delivered very quickly!
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Posted 10 months ago
Order online and received confimration email with no indication about delivery. The next thing I received from you was this survey and still no delivery time. I had to ring and was told that my order had gone astray. By this time it was too late to post the trousers bought for a birthday present. They did arrive 2 days after I rang. I think you should make sure the customer has actually received the goods before you send out a satisfaction survy.
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Posted 10 months ago
Very pleased with my new bat, feels great. Excited to use it in the new season
Helpful Report
Posted 11 months ago
Prepared as requested and delivered on time.
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Posted 11 months ago
Item not dispatched but you already ask for review?
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Posted 11 months ago
I just wanted to take a moment to express my appreciation for the exceptional quality of your cricket kit. The craftsmanship and attention to detail in the bat, pads, gloves, and overall design are truly impressive. The balance of the bat provides excellent control and power, and the protective gear is both comfortable and durable. Your dedication to providing high-quality equipment has made a significant difference in my game, and I’m truly grateful for that. Thank you for your commitment to excellence. I look forward to continuing to use Kookaburra products in the future.
Helpful Report
Posted 11 months ago
Dear [Reviewer], Thank you for your exceptional 5-star review of Kookaburra Sport! We are thrilled to hear that you appreciate the quality of our cricket kit and the attention to detail in our products. Your acknowledgment of the balance and comfort of our equipment truly inspires us to maintain our commitment to excellence. We are excited to be a part of your cricket journey and look forward to serving you with our products in the future!
Posted 10 months ago
Dear Valued Customer, Thank you for your incredible 5-star review of Kookaburra Sport! We're thrilled to hear you appreciate the exceptional quality and craftsmanship of our cricket kit. Your recognition of the balance and durability of our equipment means a lot to us. We're committed to enhancing your game and are elated to know our products are making a positive impact. Thank you for your support, and we look forward to being a part of your future cricketing journey!
Posted 9 months ago
Price a bit high but balls were delivered very promptly and performed well in the indoor tournament for which they were purchased.
Helpful Report
Posted 11 months ago
Been having issues with discount codes not working. My problem is being resolved, but I have to contact customer support to fix it - which takes time out my schedcule.
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Posted 11 months ago
Good prices, paceball beating all the batters
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Posted 11 months ago
Excellent service and short order processing time. All equipments I purchased arrived on time. However one of the products had a manufacturing defect. I raised a complaint through the website and Dan Broughton from the returns department responded in less than 24hrs. Once they were satisfied with the evidence provided, a replacement was dispatched and received in 24hrs. Extremely happy.
Helpful Report
Posted 11 months ago
Good cricket ball, came very quick
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Posted 11 months ago
Very quick delivery, excellent product.
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Posted 1 year ago
Website was easy to look through and also the delivery was quick.
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Posted 1 year ago
Seems like good value equipment. Arrived quickly
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Posted 1 year ago
Exceptional as always
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Posted 1 year ago
Product did what it says on the tin.. two new grips, came very quickly.
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Posted 1 year ago
Excellent service and great website
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Posted 1 year ago
Dear Catriona, Thank you for your excellent 5-star review of Kookaburra Sport! We're thrilled to hear that you found our service and website to be top-notch. Your kind words motivate us to keep delivering the best experience possible. We look forward to welcoming you back soon!
Posted 1 year ago
Kookaburra Sport is rated 4.6 based on 402 reviews