Kookaburra Sport Reviews

Name: Kookaburra Sport
Address: 3 Brakey Road, Weldon North Industrial Estate, Corby, Northamptonshire
Rating: 4.70

4.7 Rating 263 Reviews

94 %

of reviewers recommend Kookaburra Sport

4.7

Based on 263 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ball quality was terrible”

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Posted 2 months ago

“Hi, I bought a cricket bat, my son spent a week knocking in, and it split the first game he played. I emailed customer support, and have not had a reply. A bad experience”

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Posted 10 months ago

Hi David, I am sorry to learn you have experienced an issue with your sons new bat. I have checked with our Returns Department and also with Customer Services, however they have not received an email from you. Are you able to send that again to team@kookaburra.co.uk please. If you are sending images, please send them separately as sometimes emails with large attachments don't get through to us.

Posted 10 months ago

“website is alright, products i received not so much, got the fielding gloves and they ripped before using them once, also purchased the t20 black gloves and the stitching quality isn’t great, it is exposed and looks very poor to be honest. customer service isn’t great either, emailed over a week ago and have not received any sort of response or acknowledgment at all.”

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Posted 1 year ago

Hi Jamie, I'm sorry to hear you have experienced an issue with the gloves you purchased. I will follow this up with our Customer Service Department and ensure you are contacted directly.

Posted 11 months ago

“Delivered to wrong house.”

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Posted 1 year ago

Hi Wendy, i'm sorry to hear you haven't received your order. I will investigate this with the courier and arrange for a replacement to be sent if necessary.

Posted 1 year ago

“I haven't received the pads yet”

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Posted 1 year ago

Hi Richard, I can see you pre ordered a pair of pads. Items which are on pre order are dispatched as soon as we receive stock. I will ask our sales team to update you on the eta of the order today.

Posted 1 year ago

“I pre-ordered some cricket kit but have no idea when it is going to be delivered.”

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Posted 1 year ago

Hi Gavin, thanks for your review. I can see you have pre-ordered some items and they will be with you by the end of the month. I hope this helps.

Posted 1 year ago

Kookaburra Sport is rated 4.7 based on 263 reviews