Kookaburra Sport Reviews

4.7 Rating 263 Reviews
94 %
of reviewers recommend Kookaburra Sport
4.7
Based on 263 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Anonymous
Anonymous  // 01/01/2019
goods arrived as expected and packaged well
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Posted 1 month ago
Very good, easy website & fast delivery.
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Posted 1 month ago
Just give give kookaburra a good response as as I ordered a hockey stick but it was was not right size I emailed that night and it was sorted right away great service
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Posted 1 month ago
Excellent products.
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Posted 1 month ago
delivered promtly
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Posted 1 month ago
Good collection. Could find what I wanted easily
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Posted 1 month ago
Great, easy to use
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Posted 1 month ago
I had a slight problem with the quality control of a pair of cricket boots. I told Kookaburra, who offered a full refund. But I said no, it's not that serious. So they refunded part of the price, promptly and courteously....nicely dealt with.
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Posted 1 month ago
Hi Carol, I have looked into this for you. I can see you emailed on the evening of 13th of March to report the issue with the shoes. We responded the next day to apologize and we sent you a prepaid returns label. We received a response back to confirm you had decided to keep the shoes and you requested a discount. This request was then passed to our Sales Team to look into for you and I can see that a partial refund is being processed for you. I will email you directly regarding this.
Posted 1 month ago
Hi Carol,Thank you so much for your fantastic 4-star rating of Kookaburra Sport! We truly appreciate your support and it means a lot to us. We pride ourselves on providing excellent service and promptly addressing any concerns that our valued customers may have. It's great to know that we were able to resolve the issue to your satisfaction, ensuring a smooth and courteous refund process. Your feedback is invaluable to us as it helps us to continuously improve and deliver the best possible experience to our customers. We hope to serve you again in the future and provide you with top-notch products and service. Thanks again for choosing Kookaburra Sport! Best regards, The Kookaburra Sport Team
Posted 1 month ago
Hi, The items purchased were good and quick delivery.
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Posted 1 month ago
Very good customer service.
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Posted 1 month ago
Absolutely brilliant service
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Posted 2 months ago
Nice website, easy to navigate and use.
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Posted 2 months ago
Quick delivery and speedy response when i had to return the goods
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Posted 2 months ago
“Favorite - the oldest & the best “ - Forever Kookaburra
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Posted 2 months ago
good service
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Posted 2 months ago
Got everything I ordered and it all arrived quickly.
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Posted 2 months ago
All perfect
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Posted 2 months ago
Ball quality was terrible
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Posted 2 months ago
Great service!!! Recommend for anyone who is looking good cricketing gear. Suggest a prompt live chat service added to your website.
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Posted 2 months ago
Delivery was prompt, customer service email was answered quickly and was very helpful.
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Posted 2 months ago
Kookaburra Sport is rated 4.7 based on 263 reviews