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Kookaburra Sport Reviews

4.7 Rating 263 Reviews

94 %

of reviewers recommend Kookaburra Sport

Company Reviews

Product Reviews

4.7

Based on 263 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love this bat! Price was better than other websites. There was plenty of information and details about the product. Was delivered really quickly too. Slight negatives were that I didn’t see an option to have the bat pre knocked in or oiled. Apart from that I’ll definitely be coming back to Kookaburra!”

Posted 6 days ago

“Good service and delivery”

Posted 1 week ago

“Good service”

Posted 2 weeks ago

Dear Own,Thank you so much for taking the time to rate Kookaburra Sport with 4 stars. We truly appreciate your support and feedback!

Posted 1 week ago

“Great, easy to use”

Posted 1 month ago

“I had a slight problem with the quality control of a pair of cricket boots. I told Kookaburra, who offered a full refund. But I said no, it's not that serious. So they refunded part of the price, promptly and courteously....nicely dealt with.”

Posted 1 month ago

Hi Carol, I have looked into this for you. I can see you emailed on the evening of 13th of March to report the issue with the shoes. We responded the next day to apologize and we sent you a prepaid returns label. We received a response back to confirm you had decided to keep the shoes and you requested a discount. This request was then passed to our Sales Team to look into for you and I can see that a partial refund is being processed for you. I will email you directly regarding this.

Posted 1 month ago

Hi Carol,Thank you so much for your fantastic 4-star rating of Kookaburra Sport! We truly appreciate your support and it means a lot to us. We pride ourselves on providing excellent service and promptly addressing any concerns that our valued customers may have. It's great to know that we were able to resolve the issue to your satisfaction, ensuring a smooth and courteous refund process. Your feedback is invaluable to us as it helps us to continuously improve and deliver the best possible experience to our customers. We hope to serve you again in the future and provide you with top-notch products and service. Thanks again for choosing Kookaburra Sport! Best regards, The Kookaburra Sport Team

Posted 1 month ago

“Easy ordering and timely delivery.”

Posted 5 months ago

“The product was received timely with no issues. The processing of the order was quick and simple and communication was good.”

Posted 6 months ago

Thank you, John, for your 4-star rating of Kookaburra Sport!

Posted 6 months ago

“Reliable and competitively priced hockey equipment. I have a 2017 Cardinal stick and recently bought Pro Spirit shoes. Impressed with both.”

Posted 6 months ago

Thank you, Andrew, for your 4 star rating of Kookaburra Sport! We appreciate you taking the time to review our products and services!

Posted 6 months ago

“Haven't knocked it yet but looks good”

Posted 9 months ago

“I ordered a new bag and arrived in time for it to be used that weekend”

Posted 9 months ago

Thank you for your 4 star rating of Kookaburra Sport, Adam! We are glad to hear that your new bag arrived in time for you to use this weekend. Enjoy your game!

Posted 9 months ago

“The product functions well, the user interface was easy to use and the delivery was on time!”

Posted 9 months ago

Thank you for your 4 star rating of Kookaburra Sport! We're so glad to hear that the product functions well, the user interface was easy to use and the delivery was on time. We appreciate your feedback and look forward to serving you again!

Posted 9 months ago

“Good but website could be improved and tracking of the order notification”

Posted 10 months ago

Thank you for your 4 star rating of Kookaburra Sport! We appreciate your feedback about our website and order tracking processes- we are doing our best to improve these areas for our customers. Thank you for being a loyal returning customer!

Posted 9 months ago

“I was very happy with the experience of shopping from the Website and generally the quality of the balls, the chest guard and the bat was great. The only reason for 4 stars is that the bat tape on one side of the bat was peeling and had no "stickyness" to it and so I will need to fix that myself.”

Posted 10 months ago

“very simple navigation of website and frequent, efficient updates on delivery status.”

Posted 10 months ago

Thank you Toby for your 4 star rating of Kookaburra Sport! We appreciate your feedback on tour website and delivery status. We value you as a returning customer and thank you for your support!

Posted 10 months ago

“Great selection of items and easy to compare. Easy order process but delivery was a little bit slower than other companies - however, arrived well packed so overall very happy”

Posted 11 months ago

Thank you so much for your 4 star rating of Kookaburra Sport! We really appreciate your continued support as a returning customer!

Posted 10 months ago

“Excellent”

Posted 11 months ago

Thank you so much, Joel, for your 4-star rating of Kookaburra Sport! We're delighted to hear your excellent feedback and appreciate you taking the time to leave a review.

Posted 9 months ago

“I was extremely happy with all of the things i received however i would notreccomend the bats as their width can be quite small.”

Posted 1 year ago

“Very good thanks”

Posted 1 year ago

“My granddaughter aged 9 has been playing cricket for 3 years following on from the All Stars cricket at her local club. She is now practicing for the hard ball cricket although she cannot play it until 13 years. I am refurbishing a Kookaburra junior bat which belonged to her cousin who is now 20 and the bat has been thro 3 generations. I was able to buy all the stickers,grip and bat protector from Kookaburra even after all the years. Good delivery and price, the bat will look and feel new. A very proud grandad after playing cricket myself for 30 years.”

Posted 1 year ago

Thank you so much for your 4-star rating of Kookaburra Sport. I'm glad to hear that you've been able to rely on Kookaburra's products to outfit all three generations of your family's cricket players! We really appreciate your loyalty to our brand

Posted 1 year ago

“Swift delivery, goods as described”

Posted 1 year ago

Thanks for your review Craig :)

Posted 1 year ago

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Kookaburra Sport is rated 4.7 based on 263 reviews