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Kookaburra Sport Reviews

4.6 Rating 402 Reviews
90 %
of reviewers recommend Kookaburra Sport
4.6
Based on 402 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Anonymous
Anonymous  // 01/01/2019
Excellent products. Buying online was an excellent option and experience.
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Posted 1 year ago
I cant tell as its a Xmas pressie for my grandson
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Posted 1 year ago
The service from the very first call to ordering online and delivery was first class. The 10% discount for subscribers helped for this large order. We needed the balls within 5 days for a tournament and the delivery was done within 3 days. Delivery service by DPD communicated well with the delivery slot and delivered on time. Very satisfied and will order again.
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Posted 1 year ago
Item as described. Efficient/speedy delivery
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Posted 1 year ago
Good experience thanks
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Posted 1 year ago
Birthday gift very successful
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Posted 1 year ago
Amazing service can’t be more happy
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Posted 1 year ago
Great selection, good price and very efficient when i needed to change shoe size
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Posted 1 year ago
Kookaburra is a good sports brand
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Posted 1 year ago
Lovely product, my daughter is thrilled with them. Easy to order online and arrived promptly, will definitely use again.
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Posted 1 year ago
This is my second purchase from Kookaburra and I am looking forward to have a long term relationship with you as a customer. First bat for my son turned out to be small so we decided to return that and buy a new one. I am just wondering if you should offer a free return for the customer in case they have a change of mind. So far I have no complaints. Amer.
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Posted 1 year ago
The shoes were okay the pads not good conditions.
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Posted 1 year ago
Good service, unfortunately shoes too small so reordering now.
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Posted 1 year ago
Yet to use the hockey match balls but ordering and delivery quick.
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Posted 1 year ago
I placed an online order on 24th July 2024 for a black Nexis hockey bag which your website said was in stock. I rang yesterday and the lady has told me in is not in stock and are awaiting delivery next week. I am still waiting and hope the bag is sent through a soon as possible
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Posted 1 year ago
Good Afternoon, thank you for your review. I think there may have been some confusion when you placed your order as all of the new hockey bags on our website are listed as being available to pre order. None are listed in stock as we have not yet received stock. We are expecting delivery next week and will arrange for your order to be shipped as soon as they arrive.
Posted 1 year ago
I had to return the goods as it was the wrong size (my fault) and the service I received was excellent.
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Posted 1 year ago
Good quality ball
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Posted 1 year ago
Dear Shakeel,Thank you so much for taking the time to rate Kookaburra Sport with 4 stars! We truly value your support.
Posted 1 year ago
Can't review the youth 2.1 wicketkeepers gloves because I haven't received them yet (7days) still waiting! No communication about hold up, no tracking information. Assumed going dirct to brand of choice would be better faster etc...never assume aye. Lots of opportunity for improvement with respect to getting their equipment into the hands of their customer base/playing community. Historically have enjoyed their wicketkeeping equipment through Juniors into senior cricket. Look forward to Kookaburra's response and action going forward.
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Posted 1 year ago
Good Morning, I'm sorry to learn there was an issue with your order. I can see from the notes on our system that there was an problem with the delivery - which we could not trace and there assumed as lost in transit. I can also see that our customer service department shipped a duplicate order which has now been delivered to you. We apologise for the inconvenience and hope you are happy with your order. If you have any further concerns please do reach out.
Posted 1 year ago
its good except delivery
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Posted 1 year ago
Dear Gowtham,Thank you so much for your amazing 5-star rating of Kookaburra Sport! We are thrilled to hear that you have had a great experience with our products. Your support means a lot to us. We apologize for any inconvenience caused regarding the delivery. We always strive to provide the best service possible, and we appreciate your feedback.
Posted 1 year ago
Easy to use website, quick delivery
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Posted 1 year ago
Dear Michael,Thank you so much for taking the time to give Kookaburra Sport a 5-star rating! We greatly appreciate your support and are thrilled to hear about your positive experience.
Posted 1 year ago
Kookaburra Sport is rated 4.6 based on 402 reviews