Login
Start Free Trial Are you a business? Click Here

Kookaburra Sport Reviews

4.6 Rating 401 Reviews
90 %
of reviewers recommend Kookaburra Sport
4.6
Based on 401 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Anonymous
Anonymous  // 01/01/2019
Item hasn't arrived
Helpful Report
Posted 1 week ago
Good Morning, I'm sorry you haven't received your order yet. I can see you placed it in between Christmas and New Year when our offices were closed. We re-opened today and all orders placed over the holiday period will now be shipped. Please be assured your order will be with you this week.
Posted 5 days ago
Great service
Helpful Report
Posted 1 week ago
Dear Customer, Thank you for your amazing 5-star review! We’re thrilled you had great service and appreciate your kind words. We can’t wait to serve you again soon. Kind regards, Team Kookaburra Sport
Posted 2 days ago
Great products that my 10 year old son loves but such a shame that so many things on the website are out of stock just before Christmas!
Helpful Report
Posted 1 week ago
Shin sleeves, sticks and bag, all great quality
Helpful Report
Posted 1 week ago
Really good kit and quick delivery
Helpful Report
Posted 2 weeks ago
Staff very helpful when I rang them to enquire about likely restocking dates and subsequent likely delivery dates. Delivery was when suggested and in time for Christmas.
Helpful Report
Posted 3 weeks ago
Delevery on time, good value for money with the discount!
Helpful Report
Posted 3 weeks ago
Very pleased with the hockey stick we purchased. Came quickly and a great stick.
Helpful Report
Posted 1 month ago
Very pleased with my order, thank you!
Helpful Report
Posted 1 month ago
Kahuna 4.1 and Sc1.1 wicket keeping gloves look and feel really good! Came quickly as well. Top drawer cricket brand
Helpful Report
Posted 1 month ago
Kookaburra is my favourite cricket brand. I am a big and absolutely loving the quality products. I have purchased recently Aura pro bat, kahuna pro batting pad, pre ordered ghost pro plus batting gloves šŸ˜šŸā¤ļøā¤ļø Am I ready for 2026 season? Oh yes I am ready to smash šŸ šŸ˜› Thank you Kookaburra!
Helpful Report
Posted 1 month ago
Dear Sunil, Thank you for your amazing 5-star review of Kookaburra Sport! We're thrilled you love our products and are excited for the 2026 season. We can’t wait to see you smash it. Warm regards, Kookaburra Sport
Posted 1 month ago
Kookaburra is my favourite cricket brand however trying to order or get kit ordered at this time of year mostly is out of stock. As I stay in Scotland I had phoned and spoke to someone only to be told have a look and try and get something that is in stock. Very poor as I was trying to order a full kit .seriously looking to change brands all on back order
Helpful Report
Posted 2 months ago
We’re sorry to hear you were disappointed with your recent experience. As the 2025 cricket season has now finished, our stock levels are naturally lower at this time of year, and it’s not always possible to have the full range available year-round. We can see that you’ve pre-ordered some items - thank you for your patience while these arrive. Given the seasonal timing and ongoing stock turnover, this isn’t a reflection of poor service, and our new range will be arriving over the coming weeks. We hope you’ll find everything you need once it’s in stock and if you would like any further help please do not hesitate to get in touch.
Posted 2 months ago
Am still awaiting my order - have received no confirmation that it has been dispatched and am still waiting! I’m afraid this ask of feedback is an example of poor connection between marketing and operations ! An update on my order would be a great first step please
Helpful Report
Posted 2 months ago
Everything is fine , as i am a big fan of kookaburra products. But they are not giving any bat covers or extra grips with order. And also most of the products always out of stock on the website.
Helpful Report
Posted 3 months ago
Sam is amazing absolutely great personal customer service very happy customer
Helpful Report
Posted 3 months ago
Excellent astro shoes for my daughter. Most comfortable yet. Arrived quickly. Very happy
Helpful Report
Posted 4 months ago
Website was easy to follow. Communication was excellent and delivery was on time. Excellent service
Helpful Report
Posted 4 months ago
The bat appeared promptly and in great condition! Only minor issue was DPD tracking number wasnt shared, so no one was in to collect. however, the team were able to notify me of delivery. Would it also be possible to have more weight options on the 3.1 bats? As is available on the 1.1.
Helpful Report
Posted 4 months ago
Good purchase experience.
Helpful Report
Posted 4 months ago
Excellent service. Arrived in a couple of days.
Helpful Report
Posted 4 months ago
Kookaburra Sport is rated 4.6 based on 401 reviews