Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.86

4.9 Rating 2,105 Reviews

98 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 2,105 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01937325325

Email:

enquiries@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

Write Your review

Tell us how Jupiter Blue Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jupiter Blue Ltd 5 star review on 4th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Product nice and sturdy and easy to fit.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of Jupiter Blue Ltd, Andrew! We're so glad you were happy with our excellent service as well as our product's quality and ease of installation. Thank you for Shopping with Jupiter Blue.

Posted 2 years ago

“Excellent products and quick delivery. Loft hatch cover was fine but ladder was damaged but replaced within 2 days. Good customer service. Thank you. Will use your products again.”

Helpful Report

Posted 2 years ago

Thank you so much, Dennis, for your 5 star rating! We are so glad that you were pleased with our excellent products and quick delivery. We appreciate your loyalty and that you will use our products again. Thank you for your kind words!

Posted 2 years ago

“Not a standard size but they had one, great price fast delivery nice quality. Thank you”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of Jupiter Blue Ltd. We appreciate your kind words regarding the size, pricing, delivery, and quality we provide.

Posted 2 years ago

“Excellent service and product . Thanls”

Helpful Report

Posted 2 years ago

Thank you so much, Nigel, for your 5-star rating of Jupiter Blue Ltd! We are delighted to hear that the Tile access panel kit and service were both excellent. We appreciate you shopping with us and hope to be of service to you in the future.

Posted 2 years ago

“Skylight delivered on time as stated by a very helpful delivery man it was well packaged and is in situ and looks lovely. Better price than other companies as well. We are well pleased thank you”

Jupiter Blue Ltd 5 star review on 13th May 2023

Helpful Report

Posted 2 years ago

Thank you Anthony for sharing images and details of your customer experience. Your new rooflight looks great - you haven't hung around getting the job finished either! We are glad that Skylight was delivered on time and that the delivery man was helpful. We are also pleased that you found the price better than other companies. We truly appreciate your feedback.

Posted 2 years ago

“Good service good products quick delivery good quantity of material”

Helpful Report

Posted 2 years ago

Thank you so much for the 5 star rating, Steven! We are delighted to know that you have been so pleased with our good service, good products and quick delivery. We appreciate that you chose Jupiter Blue.

Posted 2 years ago

“Exellent product easy to order online always delivered within 11 days”

Helpful Report

Posted 2 years ago

Thank you so much Chris for your 5 star rating of Jupiter Blue Ltd! We are so pleased to know that you find our products to be of great quality and that the ordering process is easy and that you received your order on time . We truly appreciate your loyalty and we are thankful for your custom. Thank you!

Posted 2 years ago

“Excellent bespoke service & product. Thanks for your help”

Helpful Report

Posted 2 years ago

Thank you Colin for the 5-star rating of Jupiter Blue Ltd! We are delighted to hear that you received an excellent and service and are happy with your order. Thank you for your patronage. We look forward to providing you with our quality service in the future.

Posted 2 years ago

“Great quality, price and service 😁”

Helpful Report

Posted 2 years ago

Thank you for your review Lisa.

Posted 2 years ago

“Bought a bespoke loft hatch from Jupiter Blue for my last property, I was very impressed with the quality of the product, so much so, that having just moved house my first port of call was Jupiter Blue to replace the loft hatch in my new property - another bespoke hatch. Pleased to see it’s the same high quality product. It’s a pleasant change to see something so good is actually ‘Made in Britain’, instead of the rubbish that’s imported from overseas. A suggestion for Jupiter Blue, put a small ‘Made in Britain’ sticker on your products and be proud to sell a British product. From my experience a hIghly recommended seller. 10/10***”

Helpful Report

Posted 2 years ago

Thank you so much for your wonderful 5 star rating, Nick! We are absolutely delighted to know that you are a loyal customer and have come back to us for your new property - we are deeply appreciative for all your kind words about the quality of our bespoke loft hatches and your gratitude that they are made in Britain. Your suggestion for a 'Made in Britain' sticker is definitely something we will consider. Thank you once again for all your support!

Posted 2 years ago

“Fantastic bespoke product, fitted beautifully and easily. Very quick turn around for a made to measure item”

Helpful Report

Posted 2 years ago

Thank you Terri, for your kind words and for your 5 star rating of Jupiter Blue Ltd. We are very happy to hear you were fully satisfied with your fantastic bespoke product. It's great to hear that it fits perfectly and was delivered quickly. Thank you for shopping with Jupiter Blue.

Posted 2 years ago

“Excellent product. Does the job perfectly. At a reasonable price and quick delivery too.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating, John! We at Jupiter Blue Ltd are so grateful for your support as a customer. We are thrilled that you found our product to be excellent, perfect for your project and reasonable priced too. Thank you for your kind words, we truly appreciate them.

Posted 2 years ago

“Great service from Jupiter Blue. I did have a delivery problem with DPD, but with one phone to Jupiter Blue, we managed to sort it out.”

Helpful Report

Posted 2 years ago

Thank you so much for the 5 star rating Anthony! We are so glad to hear that you have had great service from Jupiter Blue and that our team was able to help you sort out the delivery problem you had with DPD. Thank you for shopping with Jupiter Blue.

Posted 2 years ago

“I was totally unsure of the correct sizes to order for my loft hatch and ladder. Jupiter Blue worked everything out for me. I would recommend this professional company as this type of customer service is amazing. Thanks to them everything was perfect. Thank you so much.”

Helpful Report

Posted 2 years ago

Thank you for sharing your experience of Jupiter Blue. We're happy to help and very pleased to hear you're happy with the products and service received.

Posted 2 years ago

“Item as described and on time. Thank you”

Helpful Report

Posted 2 years ago

Thank you so much, Barbara, for giving Jupiter Blue Ltd a 5 star rating! We really appreciate you taking the time to share your review. We're pleased to hear that your item was delivered as described and on time. Thank you again.

Posted 2 years ago

“Great service from Jupiter Blue, ordered a loft hatch and the first one came damaged. The friendly staff were very helpful and ordered me a new one straight away with no problems. The hatch is perfect, insulated too and looks really smart in our bathroom in a single storey extension.”

Jupiter Blue Ltd 5 star review on 28th April 2023

Helpful Report

Posted 2 years ago

Thank you so much Paul for the generous 5 star rating. We are so glad to hear you are happy with your loft hatch, lovely tiles and it looks great in your extension! Thank you for shopping with Jupiter Blue.

Posted 2 years ago

“I needed an access door for the stopcock after refurbishing the toilet. Jupiter Blue had a full range of doors so I was able to get exactly the size I needed. It was well priced and was delivered within the stated time scale. I would definitely use them again and recommend them to anyone looking for this type of product.”

Helpful Report

Posted 2 years ago

Thank you Alan for your great 5-star review! We are pleased that you were able to find the perfect access door that meets your needs, and we are glad to hear you felt the product was well-priced and delivered quickly. Your review means a lot to us, and we are glad that you would recommend us. Thank you again!

Posted 2 years ago

“The whole process from ordering to receiving was excellent. I was kept informed about the delivery and the hatch was in good condition as it was packed very well. The hatch was really good quality and made exactly to the size I required so the fitting was easy. Excellent product and I would highly recommend”

Jupiter Blue Ltd 5 star review on 22nd April 2023

Helpful Report

Posted 2 years ago

Thank you so much for your glowing review of Jupiter Blue Ltd, Robert! We're so glad to hear that from ordering to delivery the process was excellent, that your hatch was packed well and of great quality and exactly the size you needed. We truly appreciate you sharing images of your new loft hatch, and thank you for your 5 star rating!

Posted 2 years ago

“Very quick response, over the Easter period and delivery well before the time allocated. Fabulous slimline look and made-to-measure, perfect fit. I would recommend Jupiter Blue Ltd. The only thing we added was a layer of silver-coloured insulating sheet to protect the insulation provided, just in case we knocked it getting in and out of the loft space. Sorry, unable to send photos only have HEIC image.”

Helpful Report

Posted 2 years ago

Thank you for the amazing 5 star review, Linda! We are glad to hear that you were satisfied with our Made-to-Measure product and timely delivery. Thank you for shopping with Jupiter Blue!

Posted 2 years ago

“Great product”

Helpful Report

Posted 2 years ago

Thank you so much James for your 5 star rating of Jupiter Blue Ltd. We really appreciate your review.

Posted 2 years ago

Jupiter Blue Ltd is rated 4.9 based on 2,105 reviews