Jenson Samuel Reviews

Name: Jenson Samuel
Address: unit 16 riparian court, Riaprian way, crosshills, Bradford
Rating: 4.83

4.8 Rating 905 Reviews

96 %

of reviewers recommend Jenson Samuel

4.8

Based on 905 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Jenson Samuel 5 star review on 13th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Over a week after ordering I still haven’t received my order. I have tried emailing but haven’t had a response.”

Helpful Report

Posted 8 months ago

Hi Alexander, I have taken a look into this for you and I can see our team replied to all your emails within 10 minutes of them coming through. I can also see a conversation with our team on social media who resolved this issue for you same day. Please do let us know if there is anything further we can assist with.

Posted 8 months ago

“Great after sales service. Ordered a jacket and it was to big, send it back and they sent one straight out thanks so much”

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Posted 8 months ago

“Good quality tie and pocket square…very pleased and excellent service!”

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Posted 8 months ago

“This is the third time I've bought from Jenson Samuel. I thoroughly recommend them if you like patterned shirts all the ones I have are well fitting and durable.”

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Posted 8 months ago

“Came across Jenson Samuel on a trip to Skipton and ordered from the website thereafter. Beautiful shirts and look foward to ordering more.”

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Posted 8 months ago

“Great choice of stylish items to select from.”

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Posted 8 months ago

“Great item, perfect colour and quick delivery. Also very good customer service 👏”

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Posted 8 months ago

“Love the shirt. Lovely vibrant colours , good fit, great price”

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Posted 8 months ago

“Your next day delivery is brilliant . Your shirts are amazing my husband loves them. I will be buying again soon. Amazing service”

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Posted 8 months ago

“I ordered ties for the men in the bridal party at my daughters wedding. It wasn’t easy to choose the right colour, but Jenson Samuel had a selection of lilac/lavender ties to choose from. The delivery was fast and the ties were safely packed.”

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Posted 8 months ago

“Excellent service instore, incredibly helpful staff who discussed options with me. I decided to order online. Good communication, quick delivery. Good value. Product arrived safely, well packaged. Great quality. Would definitely buy from again. I recommend anyone to pop into their physical store.”

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Posted 8 months ago

“quality was very very poor, did not even use it”

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Posted 8 months ago

“Great quality, will be ordering again for my wedding next July - and as such, a gift card would really come in handy ;)”

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Posted 8 months ago

“The website is so easy to use and the products tag articles were great quality for a great price. Be reminded you have to pay for your own returns.”

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Posted 8 months ago

“overall a good experience. Had items that didnt fit and needed to be sent back. Would be great to receive an email acknowledging that you have received the item and that a new one is being sent out. As i was in the dark about all of this. Would also be good if returns are covered already.”

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Posted 8 months ago

“Excellent service and great speed of delivery”

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Posted 8 months ago

“The shirts from Jenson Samuel always look so nice on my husband. Your delivery service is very prompt and the shirt arrives virtually crease free.”

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Posted 8 months ago

“Very good service! Product was as described and good quality. Shipping was quick and easy. 10/10 Recommed”

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Posted 8 months ago

“Top quality product,fast delivery!”

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Posted 8 months ago

“Both ties and accessories were beautiful and perfect for the wedding I attended Saturday will defo buy from these guys again”

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Posted 8 months ago

Jenson Samuel is rated 4.8 based on 905 reviews