Jenson Samuel Reviews

Name: Jenson Samuel
Address: unit 16 riparian court, Riaprian way, crosshills, Bradford
Rating: 4.83

4.8 Rating 905 Reviews

96 %

of reviewers recommend Jenson Samuel

4.8

Based on 905 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Jenson Samuel 5 star review on 13th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and products although the cufflinks were missing from the package. Contacted customer service and had a quick response to rectify it. Replacement cufflinks were sent out straightaway. Great service, highly recommended.”

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Posted 2 weeks ago

“Had never come across this retailer before, but pleased with how swiftly the order was turned around.”

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Posted 2 weeks ago

“It was a present for my partner for a forthcoming wedding. I would highly recommend this shop.”

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Posted 2 months ago

“Slight minor problem, but 5star customer service and problem sorted in an instance. Friendly curtious manner, couldn't do more that he did, 5stars to sales advisor for his excellent customer service.”

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Posted 2 months ago

“I can not fault the service or product...had to reorder a bigger size and return the first. All was quick and easy, refund was in my bank in a matter of days. My only slight negative would be having to pay for returns.”

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Posted 4 months ago

“Probably the best fitting shirt I've ever owned.”

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Posted 4 months ago

“Thanks for your product, quite delivery l enjoyed the product”

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Posted 4 months ago

“Lovely shirts and good value for money. Very good customer service as well after a mistake with the delivery. Highly recommended!”

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Posted 5 months ago

“Fabulous patterned shirts , so different and look brilliant on the wearer.”

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Posted 5 months ago

“Quality of garment good quality , good lead time and customer issues such as refunds or replacements . Personally some shirts but snug for me but on the whole nice tailored shirts.”

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Posted 5 months ago

“As a first time customer I am really impressed with the quality of the item I purchased & with the promt delivery 👍”

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Posted 6 months ago

“Absolutely love the suit and fit. Only down side is a button fell off the waist coat after first use. Other than that, top class and great quality”

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Posted 6 months ago

“The website is so easy to use and the products tag articles were great quality for a great price. Be reminded you have to pay for your own returns.”

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Posted 8 months ago

“overall a good experience. Had items that didnt fit and needed to be sent back. Would be great to receive an email acknowledging that you have received the item and that a new one is being sent out. As i was in the dark about all of this. Would also be good if returns are covered already.”

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Posted 8 months ago

“The shirts from Jenson Samuel always look so nice on my husband. Your delivery service is very prompt and the shirt arrives virtually crease free.”

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Posted 8 months ago

“The delivery came nice and quickly. Good quality tie and pocket handkerchief, but the cufflink material button had separated from the cufflink and I had to buy some super glue to stick it on.”

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Posted 10 months ago

“Tie looks lovely. Quick delivery. Be nice to have a larger lable or logo in back of tie. Would also prefer other return methods, royal mail is expensive and outdated.”

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Posted 10 months ago

“The Shirt 👕 is very nice overall , the fit is fairly True to Size , all appears Fine”

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Posted 10 months ago

“Lovely product, great website, delivered promptly. 5 stars if better parcel tracking options, however this did not fault the service.”

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Posted 11 months ago

“Exactly as it said on the tin. Looks great!”

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Posted 1 year ago

Jenson Samuel is rated 4.8 based on 905 reviews