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Jenson Samuel Reviews

4.8 Rating 1,207 Reviews
95 %
of reviewers recommend Jenson Samuel
4.8
Based on 1,207 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour

Write Your review

Anonymous
Anonymous  // 01/01/2019
Very disappointed. Never received my waistcoat In terms for my wedding. Even though I ordered it 10 days before and PAID for next day delivery. I called your office 3 days before my wedding to find out where it was and was promised a call back. Still waiting . I received the matching tie and pocket square x 2 . I only ordered one . I will be looking to return and receive a full refund including my next day delivery. My contract is with you and you choose your couriers . Deeply disappointed.
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Posted 9 hours ago
Hi , I received your text for our opinion we are out from home , when we go back definitely I will check and send a review. Thank you
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Posted 12 hours ago
Recently purchased my three piece suit for my wedding that is taking place on the 25th June 2026, I found the staff pleasant and most helpful, the gentleman contacted me straight away to make sure that my sizes was available, which they where and the suit was perfect.
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Posted 1 day ago
effecient service product as described
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Posted 1 day ago
Very pleased with my suit. Great quality and posted to me quickly. Thanks!
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Posted 1 day ago
Perfect quality and selection
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Posted 2 days ago
Had to send a waist jacket back due to needing a bigger size, my parents sent back without the returns slip, emailed the customer service team and George was fantastic, was really responsive and had the exchange sorted within a few hours of the parcel being delivered.
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Posted 2 days ago
Had to order a tie for my brother for a wedding really happy with the product.they was really happy to help me as I forgot to write my door number on the order but it was not a problem they messaged me back to re assure me they had the right number to my house really appreciate that thank you great team .
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Posted 2 days ago
Lovely tie delivered promptly!
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Posted 2 days ago
Amazing quick service
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Posted 4 days ago
I only received half of my order which is actually really frustrating. I messaged the email in the ‘contact us’ and received no response. I have to this day still not received a response, so I would avoid using.
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Posted 1 week ago
Hi Esher, we are sorry to hear this, if you can contact the team directly we can take a look into it for you. The direct email address is enquiries@jsshirts.co.uk. The team ususally gets back to you within a couple of hours.
Posted 6 days ago
I bought a Ted Tan Tweed Tie and pocket square, absolutely fantastic. It arrived promptly well packaged. The quality is very good, you would think it is a very expensive set, £20 you can’t let that go. It will look smart on any shirt 👔. Very pleased.
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Posted 1 week ago
Excellent service and very quick delivery
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Posted 1 week ago
Really lovely tie, pocket square and socks. Look great and feel high quality!
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Posted 1 week ago
Great easy to use website. Tie and matching pocket square arrived quickly, both good quality and excellent value.
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Posted 1 week ago
Prompt delivery, beautifully packaged
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Posted 1 week ago
Wonderful service from start to finish. The items arrived quickly, were returned for a change of size and came back a day or so later. The quality of the clothing is extremely high and the staff were really good to deal with. Would highly recommend and definitely return.
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Posted 1 week ago
Very good quality fits really well would definitely buy from you again
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Posted 1 week ago
Fantastic service with a laughs and giggles very nice shop,great guy that has the place great clothes,very happy with the purchases
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Posted 1 week ago
The quality of the suit is second to none would 100% purchase again
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Posted 1 week ago
Jenson Samuel is rated 4.8 based on 1,207 reviews