Jenson Samuel Reviews

4.8 Rating 616 Reviews
96 %
of reviewers recommend Jenson Samuel
4.8
Based on 616 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy

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Exceptional service and the tie was top quality and a perfect match for my shirt 👍
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Posted 2 days ago
Brilliant product great comms great delivery great, all round great experience will definately use again.
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Posted 2 days ago
Great product with great service.
Jenson Samuel 5 star review on 6th May 2024
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Posted 4 days ago
Great quality clothing especially the suits and great customer service and care
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Posted 4 days ago
Quick speedy service, and item exactly as described. Very pleased.
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Posted 4 days ago
Delivery and stock notification all good. Shirt is a good looking shirt but quite disappointed with the material. For some reason it is a cotton/spandex mix and has the feel of a cheap 70s shirt. Ridiculous amounts of static. Shame it just wasn't plain cotton then it would have been 5 stars
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Posted 4 days ago
Great friendly customer service fast delivery - had to exchange an item and was no issues - returned in a matter of days
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Posted 4 days ago
Poor customer service!
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Posted 1 week ago
Hello Keith, I hope this message finds you well. I understand that you've been in communication with our team via email, and they have been diligent in promptly responding to your inquiries. However, it appears that we haven't heard back from you since our last interaction. Upon reviewing the tracking information once more, I can confirm that the item you ordered was delivered as scheduled, in accordance with the next-day delivery option you selected during checkout. If there are any further questions or assistance you require, please don't hesitate to reach out. We are here to help in any way we can.
Posted 4 days ago
The waistcoat is high quality and looks really good with my suit. I will definitely shop here again. The delivery was prompt and I was kept up to date with where the item was. Thank you. Jack Curtis
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Posted 1 week ago
Super quick communication, fast delivery and turn around and very accommodating team. Will definitely use again and recommend 100%
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Posted 2 weeks ago
I was a little wary as advert was on Facebook but the quality is exceptional , quickly delivered , perfect fit I am shortly ordering the rest of wedding outfit of shirt , shoes and a tie and this will now be my new go to for men's outfits
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Posted 2 weeks ago
Quality product with quick delivery. A1
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Posted 2 weeks ago
Quick and easy transaction. Great quality.
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Posted 2 weeks ago
Jenson Samuel were brilliant in helping me find my ideal suit for my wedding. Their knowledge of different suits and materials really stood out. They were very welcoming and helpful.
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Posted 2 weeks ago
Lovely shirt and prompt delivery.
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Posted 3 weeks ago
The suit feels great, both the style and the fabric; it’s light yet has a satisfying weight to it. Excellent fit, arrived on time as promised.
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Posted 3 weeks ago
Great shirts and great service
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Posted 3 weeks ago
I ordered a bow tie to check to see if it would go with the colour of the brides maids at my sons wedding. The colour is perfect and how it looks in the photograph. I now need to order another bow tie and several matching neck ties. A lovely quality of material and well made. My only down point and it really doesn't matter to me but if you need a tie or whatever in a hurry, go else where, it took too long to arrive in this day and age.
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Posted 4 weeks ago
Exactly as it said on the tin. Looks great!
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Posted 4 weeks ago
Top class service in store for my wedding suits would highly recommend
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Posted 4 weeks ago
Jenson Samuel is rated 4.8 based on 616 reviews