JACK1T Reviews

Name: JACK1T
Address: 4th Floor 4 Tabernacle Street, London, Cheltenham
Rating: 4.56

4.6 Rating 1,426 Reviews

89 %

of reviewers recommend JACK1T

4.6

Based on 1,426 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

JACK1T 5 star review on 27th December 2025

Anonymous

JACK1T 5 star review on 26th February 2024

SALVATORE RAIA

JACK1T 5 star review on 19th December 2023

Gina Eppolito

Juan Agullo Amoros

127

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very satisfied with this brand…it’s really top…just I was a lot bit disappointed with the packaging of my last order”

Helpful Report

Posted 3 years ago

Hello Branka, Thank you for sharing your feedback with us. We apologize that we didn't meet your expectations. Sale items are packaged in our branded bag only, which allows us to offer great savings on these lines, this may be why your order wasn't delivered as expected. If there's anything we can help with, please email clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“Super qualité j’adore”

Helpful Report

Posted 3 years ago

Hello Djaroun, Thank you for your feedback. Amazing to hear you are happy with our quality. If there is anything we can help you with in the future, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“Tracking and ease of ordering on the site”

Helpful Report

Posted 3 years ago

Hello Christophe, Thank you for taking the time to leave a positive review. Amazing to hear that you enjoyed shopping with us and that your order arrived quickly. If there is anything we can help you with in the future, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“very good product, it keeps very warm and it is heavy, you feel the quality, I am 180 x 97kg tall size XL fits perfect”

JACK1T 5 star review on 22nd February 2022

Helpful Report

Posted 3 years ago

Hello Carlet, Thank you so much for taking the time to share your feedback with us, it's greatly appreciated. We love your picture, thank you for sharing this with us. If there's anything we can help with, please email clientservices@jackitco.com. Kind Regards, JACK1T

Posted 3 years ago

“Prodotti super sia per design che per qualità.... Servizio veloce ed eccellente sin dalla busta con cui arrivano i prodotti.... sono al terzo acquisto....Che dire consigliatissimo!!”

Helpful Report

Posted 3 years ago

Hello Paola, Thank you so much for taking the time to share your amazing feedback. It means a lot to us that you enjoyed your overall shopping experience with us. If you need anything in future, please don’t hesitate to contact our client services team at clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“Fabulous clothing have so many jackets. Brilliant customer service the quality of the clothing is up there.. Beautiful fabrics and it shows thankyou”

Helpful Report

Posted 3 years ago

Hello Christina, Thank you so much for taking the time to share your amazing feedback. It means a lot to us that your expectations of our customer service and quality were exceeded. If you need anything in future, please don’t hesitate to contact our client services team at clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“Fabulous coat, great quality but unfortunately had to return as wrong fit for me.”

Helpful Report

Posted 3 years ago

Hello Sharon, Thank you so much for taking the time to share your amazing feedback. It means a lot to us. For advice on your best size, please contact our client services team at clientservices@jackitco.com Kind regards, JACK1T

Posted 3 years ago

“Excellent, i recomentet everyone. 🤩”

Helpful Report

Posted 3 years ago

Hello Maja, Thank you for leaving us a review, we really appreciate it. We are so glad to hear that you enjoyed shopping with us. For further assistance, email: clientservices@jackitco.com Kind regards, JACK1T

Posted 3 years ago

“Good quality and a perfect fit😃”

Helpful Report

Posted 3 years ago

Hello Isobel, Thank you for your positive feedback. We're so glad you love the quality and fit of your jacket. If you need anything in future, please don’t hesitate to contact our client services team at clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“Absolutly Perfect!”

Helpful Report

Posted 3 years ago

Hello Stanimir, Thank you for leaving us a review, we really appreciate it. If there is anything else we can help you with, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“Excellent quality jacket which arrived the next day. The features are as described and the quality of finish superb. Unlike most products these days they also run to the size measurements stated. Another great jacket in my Jack1t collection”

Helpful Report

Posted 3 years ago

Hello Sharon, Thank you for your feedback. Amazing to hear you're impressed with our prompt service and attention to detail. If there is anything we can help you with in the future, please contact us at clientservices@jackitco.com Kind regards, JACK1T

Posted 3 years ago

“Excelente calidad y diseño. Es muy cálido.”

Helpful Report

Posted 3 years ago

Hello Customer, Thank you for taking the time to share your feedback with us, we greatly appreciate it. I'm so glad you love our JACK1T's as much as we do. If there's anything else we can help you with, please let us know by emailing clientservices@jackitco.com. Kind Regards, JACK1T

Posted 3 years ago

“Jack1t is the best”

Helpful Report

Posted 4 years ago

Hello Customer, Thank you for taking the time to share your feedback. For further assistance, email: clientservices@jackitco.com Kind regards, JACK1T

Posted 3 years ago

“the jack1t is super varm but i fell that the size are abit to small compare to EU size a large size is a tight fit but it fits if i dont have to thik a shirt on or els the jack1t is super cool going to get more from you guys”

Helpful Report

Posted 4 years ago

Hello Ekasit, Thank you for the review, it is really important to us. We love to hear that you are impressed with our products. For advice on your best size, please contact our client services team at clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“I didn recived yet the package”

Helpful Report

Posted 4 years ago

Hello Aldo, Thank you so much for taking the time to share your feedback. It appears this matter has currently been solved as I can see you have been in contact with our Client Services Team however, please don’t hesitate to contact our client services team at clientservices@jackitco.com. Kind Regards, JACK1T

Posted 3 years ago

“Very good quality, fast shipping and good price. Thanks, anytime again.”

Helpful Report

Posted 4 years ago

Hello Jörg, Thank you for taking the time to share your feedback. It’s great to hear you enjoyed shopping with us. If you need anything in future, please don’t hesitate to contact our Client Services Team at clientservices@jackitco.com Kind regards, JACK1T

Posted 3 years ago

“Very good quality and fast shipping!”

Helpful Report

Posted 4 years ago

Hello Beibei, Thank you for the review, it is really important to us. We love to hear that you are impressed with our quality and prompt service. For further assistance, email: clientservices@jackitco.com Kind regards, JACK1T

Posted 3 years ago

“Excellent ! Very well done !”

Helpful Report

Posted 4 years ago

Hello Customer, Thank you for leaving us a review, we really appreciate it. For further assistance, email: clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“Top Produkt, leider etwas zu groß.”

Helpful Report

Posted 4 years ago

Hello Customer, Thank you so much for taking the time to share your feedback. For advice on your best size, please contact our client services team at clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“Hello, I loveeee the jacket but I am missing one button. Could you please send me one? Everything else is great! Thank you. Best Regards, Katarina Cekic”

JACK1T 5 star review on 16th February 2022

Helpful Report

Posted 4 years ago

Hello, We are so happy you love your jacket and would be more than happy to resolve this issue for you! We have sent you a private reply to sort this out for you. - JACK1T

Posted 4 years ago

JACK1T is rated 4.6 based on 1,426 reviews